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Extreme Malware and Trojan Problem


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#1
Gsatel43

Gsatel43

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Hi all.I am having a problem with getting rid of malware and trojans on a clients computer. I have already tried a number of things to get this pc back on track. I have tried online scans from trend micro and panda, updated AVG 7.5 free edition antivirus, smitfraud fix, combofix, vundofix and a number of other things in normal and safe mode and the popups still persist. I also forgot to mention that Spybot and Superantispyware have also been used. I have also removed some suspicious entries with Hijack this and it is doing a lot better but the trojans and threats are still there. I have spent considerable time and I am trying to not wipe the computer but it looks like this is going to be the option. Need help.
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#2
kahdah

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Hello Gsatel43

Welcome to G2Go. :)
=====================

getting rid of malware and trojans on a clients computer

Can you explain are you a Computer shop?
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#3
Gsatel43

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I am a valid computer reseller and tech but this is the worst case of malware I have seen in a long time. I took the computer from the client a few days ago and I have made great strides in eliminating nearly all of the malware but there is some still there that needs to go. Rather than wiping the hard drive and starting again I would like to try and salvage this installation.Thanks.
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#4
kahdah

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Hi there I am sorry but we cannot help you as it breaks our terms of use policy.

We offer free computer help and tech support for home and personal use. We are not here to support others that work for profit, or to support/replace your company's IT department.

See this link for the terms of use policy. http://www.geekstogo...boardrules.html
sorry.
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#5
Gsatel43

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Thanks anyway.Cheers.
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#6
kahdah

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You are welcome :)


Since this issue appears to be resolved.

If your the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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