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Malware Infection Solved - But Now Windows Updates Are Failing


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#16
PILL5B3RRY

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This means that your copy of Windows is not Official. Are you sure that yours is Genuine?
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#17
adifrank

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actually i'm not. i'm not the one who installed windows on this computer. i bought the computer with windows already on it + some other software. i have the discs which look genuine. but who knows.... i'm starting to get the idea i'll have to shell out some cash to buy a different copy of windows, huh...? :)
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#18
JSntgRvr

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The Microsoft MGA Diagnostics recognized the product key as invalid. The fact that update history is null, it confirms that the Operating System is not legit.

While we understand that you may not have been aware your copy of Windows is not legitimate, we are unable to help you any further on this site. We have a strict policy we adhere to in only helping people who have legitimate copies of Windows.

Thank you for understanding.

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