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a lot spyware is fonuf on trend micoro [RESOLVED]


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#1
mnhs06

mnhs06

    New Member

  • Member
  • Pip
  • 9 posts
First of all thank your great efforts and your helpful site.

My operating system is windows Vista home premium
I ran the Trend MIcro Interner Security Pro but no viruses lot of spyware is found
I ran malwarebytes' anti maware notthing was fond

the internet will work fine for the frist 30 mim or so when just started them slow way down
so I don'k know what to do ?..

Thanks in advance for your help

Attached Files


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#2
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Hello

Don't attach the logs


Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.




Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner and click Accept

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

  • 0

#3
mnhs06

mnhs06

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
hear is the main.txt

Deckard's System Scanner v20071014.68
Run by chris on 2008-05-11 22:11:52
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- Last 5 Restore Point(s) --
16: 2008-05-09 05:28:17 UTC - RP431 - Restore Operation
15: 2008-05-04 02:08:11 UTC - RP430 - Scheduled Checkpoint
14: 2008-05-02 19:59:57 UTC - RP429 - Scheduled Checkpoint
13: 2008-04-29 13:06:06 UTC - RP428 - Scheduled Checkpoint
12: 2008-04-24 12:38:01 UTC - RP427 - Windows Update


-- First Restore Point --
1: 2008-04-17 02:24:11 UTC - RP412 - Scheduled Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-05-11 22:14:12
Platform: Windows Vista (6.00.6000)
MSIE: Internet Explorer (7.00.6000.16386)
Boot mode: Normal

Running processes:
C:\Windows\System32\dwm.exe
C:\Windows\explorer.exe
C:\Windows\System32\taskeng.exe
C:\Windows\sttray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\wpcumi.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Windows\System32\wbem\unsecapp.exe
C:\Program Files\Trend Micro\TrendSecure\TSCFCommander.exe
C:\Program Files\Trend Micro\TrendSecure\TSCFPlatformCOMSvr.exe
C:\Users\chris\Desktop\dss.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co...client&ie=UTF-8
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: ALOT eMusic Toolbar - {8260C2B8-E0D1-448a-B062-33D12D468BF0} - C:\Program Files\alot\bin\alot.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\GoogleToolbar1.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\GoogleToolbar1.dll
O3 - Toolbar: ALOT eMusic Toolbar - {8260C2B8-E0D1-448a-B062-33D12D468BF0} - C:\Program Files\alot\bin\alot.dll (file missing)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [TivoServer] "C:\Program Files\TiVo\Desktop\TiVoServer.exe" /service /registry /auto:TivoServer
O4 - HKCU\..\Run: [TivoNotify] "C:\Program Files\TiVo\Desktop\TiVoNotify.exe" /service /registry /auto:TivoNotify
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - (file missing)
O10 - Unknown file in Winsock LSP: C:\Windows\System32\wpclsp.dll
O10 - Unknown file in Winsock LSP: C:\Windows\System32\wpclsp.dll
O10 - Unknown file in Winsock LSP: C:\Windows\System32\wpclsp.dll
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} () - http://fpdownload.ma...t/ultrashim.cab
O18 - Protocol: ms-help - {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files\Common Files\microsoft shared\Help\hxds.dll
O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\microsoft shared\Information Retrieval\msitss.dll
O18 - Filter: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\microsoft shared\OFFICE12\MSOXMLMF.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\stacsv.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: Viewpoint Manager Service - Unknown owner - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\System32\drivers\XAudio.exe


--
End of file - 8337 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R2 dsunidrv - \??\c:\program files\dellsupport\drivers\dsunidrv.sys

S3 DSproct - \??\c:\program files\dellsupport\gtaction\triggers\dsproct.sys
S3 MRV6X32U (Linksys Wireless-N USB Network Adapter WUSB300N for Vista x86 (USB8x)) - c:\windows\system32\drivers\mrvw24b.sys <Not Verified; Marvell Semiconductor, Inc; Device driver for Marvell 802.11n NIC>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>
R2 STacSV (SigmaTel Audio Service) - c:\program files\sigmatel\c-major audio\wdm\stacsv.exe <Not Verified; SigmaTel, Inc.; C-Major Audio>

S2 Viewpoint Manager Service - "c:\program files\viewpoint\common\viewpointservice.exe" (file missing)
S3 DSBrokerService - "c:\program files\dellsupport\brkrsvc.exe" <Not Verified; ; Gteko BrkrSvc Application>
S3 stllssvr - "c:\program files\common files\surething shared\stllssvr.exe" <Not Verified; MicroVision Development, Inc.; SureThing CD Labeler>
S4 CLTNetCnService (Symantec Lic NetConnect service) - "c:\program files\common files\symantec shared\ccsvchst.exe" /h cccommon (file missing)


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-05-11 22:13:52 418 --ah----- C:\Windows\Tasks\User_Feed_Synchronization-{36B07E94-C961-4A33-B686-E90F29CA3997}.job


-- Files created between 2008-04-11 and 2008-05-11 -----------------------------

2008-05-05 09:09:30 0 d-------- C:\Users\All Users\Malwarebytes
2008-04-17 09:18:40 0 d-------- C:\Windows\system32\Adobe
2008-04-17 09:15:16 0 d-------- C:\Program Files\InterActual


-- Find3M Report ---------------------------------------------------------------

2008-05-09 00:30:39 0 d-------- C:\Program Files\Apple Software Update
2008-05-05 09:09:37 0 d-------- C:\Users\chris\AppData\Roaming\Malwarebytes
2008-05-05 09:07:35 0 d-------- C:\Users\chris\AppData\Roaming\Download Manager
2008-04-19 19:25:37 0 d-------- C:\Program Files\Common Files
2008-04-19 17:51:07 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-04-10 22:13:33 0 d-------- C:\Program Files\Microsoft Games
2008-04-09 23:17:49 0 d-------- C:\Program Files\Windows Mail
2008-04-09 23:02:41 0 d-------- C:\Program Files\Microsoft Silverlight
2008-04-09 20:38:43 0 d-------- C:\Users\chris\AppData\Roaming\Move Networks
2008-04-08 08:07:59 0 d-------- C:\Program Files\iTunes
2008-04-08 08:07:54 0 d-------- C:\Program Files\iPod
2008-04-08 08:06:17 0 d-------- C:\Program Files\QuickTime
2008-04-08 04:24:40 0 d-------- C:\Users\chris\AppData\Roaming\Corel
2008-04-04 15:12:45 0 d-------- C:\Program Files\Common Files\AOL
2008-04-03 12:08:27 0 d-------- C:\Program Files\Microsoft Works
2008-03-23 17:09:45 0 d-------- C:\Users\chris\AppData\Roaming\Apple Computer
2008-02-29 14:56:16 5324 --a------ C:\Users\chris\AppData\Roaming\wklnhst.dat


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{8260C2B8-E0D1-448a-B062-33D12D468BF0}]
C:\Program Files\alot\bin\alot.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [06/09/2007 03:02 AM]
"SigmatelSysTrayApp"="sttray.exe" [02/08/2007 12:16 AM C:\Windows\sttray.exe]
"IAAnotif"="C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [09/29/2006 12:39 PM]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [10/03/2006 11:37 AM]
"@"="" []
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [10/03/2006 11:35 AM]
"WPCUMI"="C:\Windows\system32\WpcUmi.exe" [11/02/2006 07:35 AM]
"UfSeAgnt.exe"="C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe" [02/16/2008 12:56 AM]
"NvSvc"="C:\Windows\system32\nvsvc.dll" [09/17/2007 09:07 AM]
"NvCplDaemon"="C:\Windows\system32\NvCpl.dll" [09/17/2007 09:07 AM]
"NvMediaCenter"="C:\Windows\system32\NvMcTray.dll" [09/17/2007 09:07 AM]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [03/28/2008 11:37 PM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [03/30/2008 10:36 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="C:\Windows\ehome\ehTray.exe" [11/02/2006 07:35 AM]
"TivoServer"="C:\Program Files\TiVo\Desktop\TiVoServer.exe" []
"TivoNotify"="C:\Program Files\TiVo\Desktop\TiVoNotify.exe" []
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [11/02/2006 07:36 AM]
"OE"="C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe" [09/18/2007 03:31 AM]

C:\Users\chris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE [8/24/2007 5:45:42 AM]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [5/20/2007 3:57:48 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"=2 (0x2)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"LogonHoursAction"=2 (0x2)
"DontDisplayLogonHoursWarnings"=1 (0x1)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AppInfo]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\KeyIso]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\NTDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ProfSvc]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sacsvr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SWPRV]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TabletInputService]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TBS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TrustedInstaller]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\VDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgr.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgrx.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{6BDD1FC1-810F-11D0-BEC7-08002BE2092F}]
@="IEEE 1394 Bus host controllers"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D48179BE-EC20-11D1-B6B8-00C04FA372A7}]
@="SBP2 IEEE 1394 Devices"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D94EE5D8-D189-4994-83D2-F68D7D41B0E6}]
@="SecurityDevices"

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalSystemNetworkRestricted hidserv UxSms WdiSystemHost Netman trkwks AudioEndpointBuilder WUDFSvc irmon sysmain IPBusEnum dot3svc PcaSvc EMDMgmt TabletInputService wlansvc WPDBusEnum


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{67986170-06ae-11dc-8f55-806e6f6e6963}]
AutoRun\command- E:\install.EXE id= ver=1.0.0.0


[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
C:\Windows\system32\unregmp2.exe /ShowWMP

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}]
%SystemRoot%\system32\unregmp2.exe /FirstLogon /Shortcuts /RegBrowsers /ResetMUI



-- End of Deckard's System Scanner: finished at 2008-05-11 22:16:33 ------------

extra.txt


Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft® Windows Vista™ Home Premium (build 6000)
Architecture: X86; Language: English

CPU 0: Intel® Core™2 CPU 4300 @ 1.80GHz
Percentage of Memory in Use: 38%
Physical Memory (total/avail): 2045.32 MiB / 1265.33 MiB
Pagefile Memory (total/avail): 4308.93 MiB / 3326.24 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1919.79 MiB

C: is Fixed (NTFS) - 222.78 GiB total, 135.64 GiB free.
D: is Fixed (NTFS) - 10 GiB total, 5.88 GiB free.
E: is CDROM (UDF)

\\.\PHYSICALDRIVE0 - ST3250820AS - 232.83 GiB - 3 partitions
\PARTITION0 - Unknown - 47.03 MiB
\PARTITION1 - Installable File System - 10 GiB - D:
\PARTITION2 (bootable) - Installable File System - 222.78 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FW: Trend Micro Personal Firewall v5.2 (Trend Micro Inc.)
AV: Trend Micro Internet Security Pro v16.10.1079 () Outdated
AS: Trend Micro Internet Security Pro v16.10.1079 ()
AS: Windows Defender v1.1.1505.0 (Microsoft Corporation) Outdated

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\chris\AppData\Roaming
CLASSPATH=.;C:\Program Files\Java\jre1.6.0\lib\ext\QTJava.zip
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=CHRIS-PC
ComSpec=C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\chris
LOCALAPPDATA=C:\Users\chris\AppData\Local
LOGONSERVER=\\CHRIS-PC
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\iTunes\Plug-Ins\Qloud\;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 2, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0f02
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
PROMPT=$P$G
PUBLIC=C:\Users\Public
QTJAVA=C:\Program Files\Java\jre1.6.0\lib\ext\QTJava.zip
RoxioCentral=C:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\chris\AppData\Local\Temp
TMP=C:\Users\chris\AppData\Local\Temp
USERDOMAIN=chris-PC
USERNAME=chris
USERPROFILE=C:\Users\chris
windir=C:\Windows


-- User Profiles ---------------------------------------------------------------

chris


-- Add/Remove Programs ---------------------------------------------------------

--> "C:\Program Files\Dell Games\Bejeweled 2 Deluxe\Uninstall.exe"
--> "C:\Program Files\Dell Games\Blackhawk Striker 2\Uninstall.exe"
--> "C:\Program Files\Dell Games\Blasterball 3\Uninstall.exe"
--> "C:\Program Files\Dell Games\Chuzzle Deluxe\Uninstall.exe"
--> "C:\Program Files\Dell Games\Dell Media Center Game Console\Uninstall.exe"
--> "C:\Program Files\Dell Games\FATE\Uninstall.exe"
--> "C:\Program Files\Dell Games\JEOPARDY\Uninstall.exe"
--> "C:\Program Files\Dell Games\Penguins!\Uninstall.exe"
--> "C:\Program Files\Dell Games\Polar Bowler\Uninstall.exe"
--> "C:\Program Files\Dell Games\Polar Golfer\Uninstall.exe"
--> "C:\Program Files\Dell Games\SCRABBLE\Uninstall.exe"
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {3EC77D26-799B-4CD8-914F-C1565E796173}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {430971B1-C31E-45DA-81E0-72C095BAB72C}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {F7A31780-33C4-4E39-951A-5EC9B91D7BF1}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {BEE75E01-DD3F-4D5F-B96C-609E6538D419}
Adobe Flash Player ActiveX --> C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Apple Mobile Device Support --> MsiExec.exe /I{44734179-8A79-4DEE-BB08-73037F065543}
Apple Software Update --> MsiExec.exe /I{B74F042E-E1B9-4A5B-8D46-387BB172F0A4}
Banctec Service Agreement --> MsiExec.exe /X{4B9F45E8-E3CE-40B4-9463-80A9B3481DEF}
Conexant D850 PCI V.92 Modem --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200F14F1\HXFSETUP.EXE -U -IDel200fz.inf
Corel Paint Shop Pro Photo XI --> MsiExec.exe /I{93A1B09E-BAFA-4628-A5B6-921CB026955A}
Corel Snapfire Plus --> MsiExec.exe /I{7ADE3A47-B425-45E9-8FF6-11BE2B775645}
Dell Games --> "C:\Program Files\Dell Games\Uninstall.exe"
Dell System Customization Wizard --> MsiExec.exe /I{13BA7B44-B712-4DEE-A7B8-1DD564F37AE5}
DellSupport --> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Digital Line Detect --> C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\Setup.exe -runfromtemp -l0x0009 -removeonly
Documentation & Support Launcher --> MsiExec.exe /I{89CEAE14-DD0F-448E-9554-15781EC9DB24}
EarthLink Setup Files --> MsiExec.exe /X{5E68BB65-4059-4FE5-AAC4-0CD1D79BBDE2}
Games, Music, & Photos Launcher --> MsiExec.exe /I{3E25E350-949F-4DB7-8288-2A60E018B4C1}
Google Toolbar for Internet Explorer --> MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
Intel® Matrix Storage Manager --> C:\Windows\System32\Imsmudlg.exe
Internet Service Offers Launcher --> MsiExec.exe /I{CCFF1E13-77A2-4032-8B12-7566982A27DF}
iTunes --> MsiExec.exe /I{585776BC-4BD6-4BD2-A19A-1D6CB44A403B}
Java™ SE Runtime Environment 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160000}
Linksys Wireless-N USB Network Adapter WUSB300N --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DCD3471D-4DDA-4DC2-8B9F-A662D0C362AC}\setup.exe" -l0x9
Microsoft Office Excel MUI (English) 2007 --> MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007 --> "C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007 --> MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007 --> MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007 --> MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007 --> MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007 --> MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007 --> MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007 --> MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007 --> MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007 --> MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Silverlight --> MsiExec.exe /I{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft Works --> MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
Modem Diagnostic Tool --> MsiExec.exe /I{F63A3748-B93D-4360-9AD4-B064481A5C7B}
Move Networks Media Player for Internet Explorer --> C:\Users\chris\AppData\Roaming\Move Networks\ie_bin\Uninst.exe
MSXML 4.0 SP2 (KB927978) --> MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181) --> MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833) --> MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
NetWaiting --> C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
NVIDIA Drivers --> C:\Windows\system32\NVUNINST.EXE UninstallGUI
QuickTime --> MsiExec.exe /I{1838C5A2-AB32-4145-85C1-BB9B8DFA24CD}
Roxio Creator Audio --> MsiExec.exe /I{83FFCFC7-88C6-41c6-8752-958A45325C82}
Roxio Creator BDAV Plugin --> MsiExec.exe /I{880AF49C-34F7-4285-A8AD-8F7A3D1C33DC}
Roxio Creator Copy --> MsiExec.exe /I{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}
Roxio Creator Data --> MsiExec.exe /I{0D397393-9B50-4c52-84D5-77E344289F87}
Roxio Creator DE --> MsiExec.exe /I{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}
Roxio Creator Tools --> MsiExec.exe /I{0394CDC8-FABD-4ed8-B104-03393876DFDF}
Roxio Express Labeler --> MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Roxio MyDVD DE --> MsiExec.exe /I{D639085F-4B6E-4105-9F37-A0DBB023E2FB}
Roxio Update Manager --> MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Excel 2007 (KB946974) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {85E83E2E-AF9B-439B-B4F9-EB9B7EF6A00E}
Security Update for Office 2007 (KB947801) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {02B5A17B-01BE-4BA6-95F1-1CBB46EBC76E}
Security Update for Visio 2007 (KB947590) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {6BAD036C-261F-4BEF-96CF-C20678D07A41}
SigmaTel Audio --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}\setup.exe" -l0x9 -remove -removeonly
Sonic Activation Module --> MsiExec.exe /I{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}
Trend Micro Internet Security Pro --> C:\Program Files\Trend Micro\Internet Security\remove.exe
Trend Micro Internet Security Pro --> MsiExec.exe /X{A621B45A-D138-4A95-BE10-7CABA05EF94E}
Update for Office 2007 (KB946691) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {A420F522-7395-4872-9882-C591B4B92278}
URL Assistant --> regsvr32 /u /s "C:\Program Files\BAE\BAE.dll"
User's Guides --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5CD29180-A95E-11D3-A4EB-00C04F7BDB2C}\setup.exe"


-- Application Event Log -------------------------------------------------------

Event Record #/Type32640 / Error
Event Submitted/Written: 05/11/2008 10:13:34 PM
Event ID/Source: 5007 / WerSvc
Event Description:
The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.

Event Record #/Type32636 / Error
Event Submitted/Written: 05/11/2008 10:08:14 PM
Event ID/Source: 1024 / MsiInstaller
Event Description:
Product: Google Toolbar for Internet Explorer - Update '{9DDC8D83-251D-4E15-9689-FCB1F0E8E0C0}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft....k/?LinkId=23127

Event Record #/Type32629 / Success
Event Submitted/Written: 05/11/2008 10:07:46 PM
Event ID/Source: 5617 / WinMgmt
Event Description:


Event Record #/Type32628 / Success
Event Submitted/Written: 05/11/2008 10:07:46 PM
Event ID/Source: 5615 / WinMgmt
Event Description:


Event Record #/Type32627 / Success
Event Submitted/Written: 05/11/2008 10:07:45 PM
Event ID/Source: 902 / Software Licensing Service
Event Description:
The Software Licensing service has started.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type97712 / Warning
Event Submitted/Written: 05/11/2008 10:12:32 PM
Event ID/Source: 16 / Microsoft-Windows-WindowsUpdateClient
Event Description:


Event Record #/Type97661 / Error
Event Submitted/Written: 05/11/2008 10:07:51 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
Viewpoint Manager Service%%3

Event Record #/Type97581 / Warning
Event Submitted/Written: 05/09/2008 00:40:39 AM
Event ID/Source: 16 / Microsoft-Windows-WindowsUpdateClient
Event Description:


Event Record #/Type97566 / Error
Event Submitted/Written: 05/09/2008 00:35:00 AM
Event ID/Source: 2004 / WinDefend
Event Description:
%%%82527 has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures.

Signatures Attempted: %%%82524

Error Code: 0x8050a001

Error description: The program can't find definition files that help detect unwanted software. Check for updates to the definition files, and then try again. For information on installing updates, see Help and Support.

Signatures loading: %%825

Loading signature version: 1.31.8726.0

Loading engine version: %%%825270

Event Record #/Type97556 / Warning
Event Submitted/Written: 05/09/2008 00:28:54 AM
Event ID/Source: 4001 / Microsoft-Windows-WLAN-AutoConfig
Event Description:




-- End of Deckard's System Scanner: finished at 2008-05-11 22:16:33 --------


i did the scan but can not get it to save on the dasktop keep save to the tepm folder

Edited by mnhs06, 11 May 2008 - 11:10 PM.

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#4
mnhs06

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i am woking on update trend micro
and i turn off windows defender
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#5
Rorschach112

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Do this instead

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
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#6
mnhs06

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Malwarebytes' Anti-Malware 1.12
Database version: 743

Scan type: Quick Scan
Objects scanned: 32920
Time elapsed: 3 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
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#7
Rorschach112

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Your logs are clean ! We need to do a few things

You can delete the tools that we used


Now we need to create a new System Restore point.

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it and click Create, when the confirmation screen shows the restore point has been created click Close.

Next goto Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.



You now need to update your Java and remove your older versions.

Please follow these steps to remove older version Java components.

* Click Start > Control Panel.
* Click Add/Remove Programs.
* Check any item with Java Runtime Environment (JRE) in the name.
* Click the Remove or Change/Remove button.

Download the latest version of Java Runtime Environment (JRE), and install it to your computer from
here



Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:
SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.
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#8
mnhs06

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the inertnet is still going out
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#9
Rorschach112

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It's not malware related, and without further information it is impossible to narrow it down

If it persists post in the Windows XP forum

Anything else ?
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#10
mnhs06

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i am raning vista not xp
what info do u meed
as will i did Change to firefox
o yes the computer will not update said something about the firewall would not let it update but it the firewall is not on

Edited by mnhs06, 14 May 2008 - 06:28 PM.

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#11
Rorschach112

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Your computer is clean, your problems just sound like normal Vista problems

There is nothing I can do
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#12
mnhs06

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can you help me get windows to update
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#13
Rorschach112

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You would be better off posting in the Windows Vista forum about that

It is their speciality
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#14
mnhs06

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ok thanks
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#15
Rorschach112

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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