She ends up having to forward the email to her old hotmail account, which will then display the pictures without any problems.
1and1 has both virus and spam protection in their control panel, but I have shut them off. I've even shut off the firewall/anti-virus/anti-spyware that is loaded on my computer (AVG), but the problem still occurs.
I could really use some help here, because it took me forever to convince my wife to give up hotmail and go with a pay email host, but now this happens, so I'm concerned if I don't find a solution, she will want to switch back to hotmail.
Thanks in advance,