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No plug & Play - Restore points do not work [RESOLVED]


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#46
JSntgRvr

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USBSTOR.INF is in the right place. When the device is detected, browse to the C:\Windows\inf folder and select the USBSTOR.INF file. Lets see if the device is installed. You can also right click the Yellow conflict device in the Device Manager and select Properties ->Driver tab -> Update Driver. When asked, redirect to the C:\Windows\inf folder. I am assuming the Wizard is looking for the USBSTOR.INF file.
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#47
Geekimnot

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Hi :) ,

What a lovely day it is, even the sun is shining here today.

Got there at last. Can't thank you enough JSntgRvr, and of course TAL and the forum in general, I have been telling all of my friends and colleagues about the help you guys give to us less computer familiar users.

:)

I owe you one !!!

Thank you for not giving up.

Some last advise please, I have now downloaded so many programs for malware etc. Should I run these in a regular sequence to make sure that things are clean? I have Mcafee firewall installed, should I perhaps install something else? I understand that only one firewall should be run as they may conflict, is this correct?

Any other advise you can give would be very much appreciated.

I will be making a donation, as I did when TAL did his bit.

Once again, many thanks,

Ian Aitken
Geekimnot
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#48
JSntgRvr

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Hi, Geekimnot. :)

Congratulations.Posted Image

Some last advise please, I have now downloaded so many programs for malware etc. Should I run these in a regular sequence to make sure that things are clean? I have Mcafee firewall installed, should I perhaps install something else? I understand that only one firewall should be run as they may conflict, is this correct?


You can remove them all. See below for maintenance tools.

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be corrupted.)

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK..

Since the tools we used to scan the computer, as well as tools to delete files and folders, are no longer needed, they should be removed, as well as the folders created by these tools.

Follow these steps to uninstall Combofix and tools used in the removal of malware
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    Posted Image
Create a Restore point (If the above process fails to do so):
  • Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
  • In the System Restore dialog box, click Create a restore point, and then click Next.
  • Type a description for your restore point, such as "After Cleanup", then click Create.

The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.
  • Spybot Search & Destroy - Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
  • AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
  • SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
  • ZonedOut + IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
  • CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  • Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.
  • Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  • Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.
  • Read and follow the suggestions given at this web site by Miekiemoes http://users.telenet...prevention.html .

Best wishes! Posted Image
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#49
JSntgRvr

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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#50
coachwife6

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User asked to reopen. This topic is more than six months old. Mods, please feel free to close it and ask user to start a new topic. Was torn on best choice at this point.
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