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Panic! My system won't start up-TOP cc000021a Error [CLOSED]


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#1
ngneer

ngneer

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Ok, I will owe somebody majorly if they can help me! I have Windows XP. This morning I saw something come across before I left about a virus so I click to move it to the vault (Norton). When I got home rebooted machine and get a blue screen when it is trying to load Windows of a "TOP C000021a Fatal System Error" and then it will reboot and try the whole thing over. It won't load even in Safe Mode. I don't have a boot-up disk nor do I have my system backed up. I will try whatever it takes to get to the data on my machine. I do thankfully have another machine I can work off of though. I do have a working knowledge of DOS so I can maneuver some in there if I could get there. PLEASE HELP!

Thanks!
Tamara
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#2
Rorschach112

Rorschach112

    Ralphie

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Can you boot into Normal or Safe Mode ?

If not, restart your PC, keep pressing F8, select Last Known Good Configuration

Let me know if that works
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#3
Rorschach112

Rorschach112

    Ralphie

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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