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System running in safe mode-but problem in normal

Started by vice , May 09 2008 04:30 AM

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#1
vice

Posted 09 May 2008 - 04:30 AM

New Member

Member
1 posts

In the normal mode, as soon as I type certain words in the adress bar of the internet explorer(eg:google,youtube), everything stops and it comes back to the desktop(everything closed). I expected it would be malware, but even after running malware-removal softwares, I am unable to fix this problem.Also, there is absolutely no problem in the Safe mode.
Please help!!

#2
Ztruker

Posted 09 May 2008 - 07:27 PM

Member 5k

Technician
7,091 posts

I think your suspecion of malware is correct. Please go to the Malware Forum and run all the steps located in the START HERE.

These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.