[harveyj176]

Hi, whenever i shut down my computer via 'start --> Turn off computer' the computer always restarts its self. the only way i can stop it is by holding down the power button. It's annoying and starting to really bug me. any help would be extriemly appreciated.

Harveyj176

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Hello harveyj176...

Shutdown problems of this nature can be caused by a number of things. There is good information on the issue available Here. Have a look through the information and see if any of the suggestions there bring any relief.

wannabe1

[wannabe1]

Hello harveyj176...

Shutdown problems of this nature can be caused by a number of things. There is good information on the issue available Here. Have a look through the information and see if any of the suggestions there bring any relief.

wannabe1

[harveyj176]

Hey wannabe1, thanks for the help.

had a look at the site and went through but none of the things have fixed it. Any other ideas?

Hj

Edited by harveyj176, 10 May 2008 - 08:45 PM.

[Artellos]

Hello harveyj176,

Try booting to Safe Mode then when completely started up, shut down.
Does it still reboot? Or does it shut down properly?

Regards,
Olrik

[harveyj176]

it still rebooted.

Hj

[Artellos]

Hmm. It might still be hardware related. The Power Supply is what I would check next.

For checking the voltages of your power supply please download Everest here.
Once downloaded follow the steps below.

• Open Everest Home Edition.
• Click "Computer" in the left menu.
• In the box to the right there will be some options. Click "Sensors".
• With this screen open, make sure you can see all the voltages then press the "Print Screen" button.
• Open something like Paint and press "CTRL + V". Click File -> Save As...
• Save the picture as a .JPG file.
• Then upload the picture onto your next reply.

Regards,
Olrik

[harveyj176]

here it is;

Attached Thumbnails

• 

[Artellos]

Hmm, the voltages seem fine. (If I'm wrong please do correct me.)
The GPU which is the Graphical Processing Unit is a bit hot. I'm not completely sure if this would be the cause.
I think I've used up my troubleshooting tools. I'll keep tracking this topic to learn something.

Wannabe1, hope you didn't mind me jumping in.

Regards,
Olrik

[harveyj176]

thanks anyway Olrik. about the temperatures, we're having a rediculas heat wave at the moment so that prob doesnt help the temp.

anyone else got any ideas?

cheers,

Harveyj