This computer, loaded with Windows Vista Business edition, has been running for two or three months. No software has been installed since the system was put in place. The only system changes would be updates via our WSUS server. It's an IBM tower that's always run slow. I don't know how they can ship a PC with only a 1.6 GHz processor and 1 GB of RAM with any version of Windows Vista, but they did and my boss thought it was a good deal. Other than running a little slow, there have been no other problems with this PC until last week when the Print Spooler issue arose.
I received a call from this lady who complained that she was unable to print. When I came over to look at the PC, I was surprised to see that none of her printers (all network) were listed. I rebooted and they reappeared in the list. I did a test print on one of the printers and everything looked good. I assumed a software hickup and started to get up when the Print Spoller error message appeared on the screen. I allowed Windows to search for a fix, but it found nothing. The strange part, though, is that the spooler had started again. I started doing research. About a minute and a half later, the print spooler error appeared again. I knew Microsoft didn't have a downloadable solution so all I could do was click "Cancel". I pulled up the task manager and watched the spooler restart itself. Later, again, the message reappeared. It's an endless loop.
In the Event Viewer, I can see the errors denoting the Spooler stopping, but there are no other messages preceding it that point me in a direction where I can resolve this issue.
I have googled everything I can think of, read every online document I can find, and have finally exhausted my resources. I'm only hoping now that one of you will have an answer for me.
The only thing I haven't tried yet is to reinstall the printers. I didn't do that because all of these printers were installed before we put the PC in place for the lady. Still, it's the only thing left I know to try so will do that now and will repost the results when I can.
Any and all other information will be greatly appreciated.