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Slow system, Generic host processes error messages [CLOSED] [RESOLVED]

Started by Gene7887 , May 12 2008 04:44 PM

  • This topic is locked This topic is locked

#1
Gene7887
Posted 12 May 2008 - 04:44 PM

Gene7887

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:44:54 PM, on 5/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
D:\Program Files\Alwil Software\Avast4\ashServ.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\tcpsvcs.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Viewpoint\Common\ViewpointService.exe
D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
D:\Program Files\Alwil Software\Avast4\ashWebSv.exe
D:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\HP\HP Software Update\HPWuSchd2.exe
D:\Program Files\HP\hpcoretech\hpcmpmgr.exe
D:\WINDOWS\system32\hkcmd.exe
D:\WINDOWS\system32\igfxpers.exe
D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
D:\WINDOWS\system32\NOTEPAD.EXE
D:\Program Files\Internet Explorer\iexplore.exe
D:\Documents and Settings\Owner\Desktop\Installers\hijackthis\HijackThis.exe
D:\WINDOWS\system32\NOTEPAD.EXE
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://register.hp.c...amp;language=en
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [HP Software Update] "D:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "D:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [igfxtray] D:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] D:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] D:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [avast!] D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] D:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] D:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - D:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfi...IOS/tgctlcm.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish...fishActivia.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1154815326546
O16 - DPF: {89242969-422B-46BF-B0D5-6A7B7DC4D0E0} (NAS Finder Helper) - file://E:\html\nafcom.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.m...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E8FD5F1E-1172-450F-B688-B0903CE0B242}: NameServer = 68.237.161.12,151.198.0.38
O17 - HKLM\System\CS1\Services\Tcpip\..\{E8FD5F1E-1172-450F-B688-B0903CE0B242}: NameServer = 68.237.161.12,151.198.0.38
O17 - HKLM\System\CS2\Services\Tcpip\..\{E8FD5F1E-1172-450F-B688-B0903CE0B242}: NameServer = 68.237.161.12,151.198.0.38
O18 - Protocol hijack: flowto - {C7101FB0-28FB-11D5-883A-204C4F4F5021}
O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - D:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Google Updater Service (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - D:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 6652 bytes



UNINSTALL LIST:

Ad-Aware SE Personal
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Reader 8.1.2
Adobe Shockwave Player
AIM 6
AOL Coach Version 2.0(Build:20041026.5 en)
AOL Registration
AOL Uninstaller (Choose which Products to Remove)
Apple Mobile Device Support
Apple Software Update
avast! Antivirus
Broadcom 440x Driver Installer
Dell ResourceCD
gdTunes
Google Updater
GTK+ Runtime 2.6.10 rev a (remove only)
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
HP Image Zone 4.2
HP PSC & OfficeJet 4.2
HP Software Update
HP Unload DLL Patch
Intel® Extreme Graphics 2 Driver
iTunes
J2SE Runtime Environment 5.0 Update 4
J2SE Runtime Environment 5.0 Update 6
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Word 2002
Microsoft Works 2003 Setup Launcher
Microsoft Works 7.0
Microsoft Works Suite Add-in for Microsoft Word
Mozilla Firefox (2.0.0.14)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
NetExchangePro 3.0
Panda ActiveScan 2.0
Picasa 2
Pure Networks Port Magic
QuickTime
RealPlayer
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 8 (KB917734)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows XP (KB913433)
Security Update for Windows XP (KB941569)
SoundMAX
SUPERAntiSpyware Free Edition
Tweak UI
Uniblue SpeedUpMyPC
URGE
Verizon FiOS Activation
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Virtual Desktop Manager Powertoy for Windows XP
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
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#2
Gene7887
Posted 19 May 2008 - 02:27 PM

Gene7887

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New set of logs:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:22:42 PM, on 5/19/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
D:\Program Files\Alwil Software\Avast4\ashServ.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\tcpsvcs.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Viewpoint\Common\ViewpointService.exe
D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
D:\Program Files\Alwil Software\Avast4\ashWebSv.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\HP\HP Software Update\HPWuSchd2.exe
D:\Program Files\HP\hpcoretech\hpcmpmgr.exe
D:\WINDOWS\system32\hkcmd.exe
D:\WINDOWS\system32\igfxpers.exe
D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
D:\Program Files\Windows Media Player\WMPNSCFG.exe
D:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://register.hp.c...amp;language=en
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [HP Software Update] "D:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "D:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [igfxtray] D:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] D:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] D:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [avast!] D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [WMPNSCFG] D:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] D:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] D:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfi...IOS/tgctlcm.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish...fishActivia.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1154815326546
O16 - DPF: {89242969-422B-46BF-B0D5-6A7B7DC4D0E0} (NAS Finder Helper) - file://E:\html\nafcom.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.m...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E8FD5F1E-1172-450F-B688-B0903CE0B242}: NameServer = 68.237.161.12,151.198.0.38
O17 - HKLM\System\CS1\Services\Tcpip\..\{E8FD5F1E-1172-450F-B688-B0903CE0B242}: NameServer = 68.237.161.12,151.198.0.38
O17 - HKLM\System\CS2\Services\Tcpip\..\{E8FD5F1E-1172-450F-B688-B0903CE0B242}: NameServer = 68.237.161.12,151.198.0.38
O18 - Protocol hijack: flowto - {C7101FB0-28FB-11D5-883A-204C4F4F5021}
O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - D:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Google Updater Service (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - D:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 6571 bytes


UNINSTALL LIST:

Ad-Aware SE Personal
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Reader 8.1.2
Adobe Shockwave Player 11
AIM 6
AOL Coach Version 2.0(Build:20041026.5 en)
AOL Registration
AOL Uninstaller (Choose which Products to Remove)
Apple Mobile Device Support
Apple Software Update
avast! Antivirus
Broadcom 440x Driver Installer
Dell ResourceCD
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
HP Image Zone 4.2
HP PSC & OfficeJet 4.2
HP Software Update
HP Unload DLL Patch
Intel® Extreme Graphics 2 Driver
iTunes
J2SE Runtime Environment 5.0 Update 4
J2SE Runtime Environment 5.0 Update 6
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Word 2002
Microsoft Works 2003 Setup Launcher
Microsoft Works 7.0
Microsoft Works Suite Add-in for Microsoft Word
Mozilla Firefox (2.0.0.14)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
NetExchangePro 3.0
Panda ActiveScan 2.0
Picasa 2
Pure Networks Port Magic
QuickTime
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 8 (KB917734)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows XP (KB913433)
Security Update for Windows XP (KB941569)
SoundMAX
SUPERAntiSpyware Free Edition
URGE
Verizon FiOS Activation
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
  • 0

#3
Rorschach112
Posted 20 May 2008 - 09:06 AM

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Hello

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.




Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner and click Accept

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

  • 0

#4
Rorschach112
Posted 24 May 2008 - 04:54 PM

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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#5
Rorschach112
Posted 30 May 2008 - 04:39 AM

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Post the logs
  • 0

#6
Gene7887
Posted 30 May 2008 - 06:36 AM

Gene7887

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DSS continues to hang at the "Backing up Registry Hives" step and terminates on its own; Kapersky completed with nothing found. Neither gave me any logs to post.
  • 0

#7
Rorschach112
Posted 30 May 2008 - 10:53 AM

Rorschach112

    Ralphie

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Try run DSS in Safe Mode
  • 0

#8
Gene7887
Posted 30 May 2008 - 04:41 PM

Gene7887

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Tried running it in Safe Mode, still had the same problem with it hanging and then quitting when it was Backing up Registry Hives.
  • 0

#9
Rorschach112
Posted 30 May 2008 - 05:31 PM

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Hello

Download OTScanIt.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.
  • Open the OTScanIt folder and double-click on OTScanIt.exe to start the program.
  • Under Additional Scans check the boxes beside Reg - Bot Check, Reg - Desktop Components, Reg - Disabled MS Config Items, Reg Mountpoints2, File - Additional Folder Scans, File - Lop Check, and File - Purity Scan.
  • Under Drivers change it to Non-Microsoft.
  • Under Files Created Within and Files Modified Within change it to 90 days.
  • Now click the Run Scan button on the toolbar.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
Use the Add Reply button and post the information back here in an attachment. I will review it when it comes in. The last line is < End of Report >, so make sure that is the last line in the attached report.


Make sure you attach the report in your reply. If it is too big to upload, then zip the text file and upload it that way
  • 0

#10
Gene7887
Posted 30 May 2008 - 07:34 PM

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Hopefully this helps, thank you again for your efforts.

Attached Files


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#11
Rorschach112
Posted 31 May 2008 - 06:04 AM

Rorschach112

    Ralphie

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Hello

Start OTScanIt. Copy/Paste the information in the quotebox below into the panel where it says "Paste fix here" and then click the Run Fix button.

[Kill Explorer]
[Unregister Dlls]
[Registry - Non-Microsoft Only]
< Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> POINTER -> [point32.exe]
< Internet Explorer Settings [HKEY_CURRENT_USER\] > ->
YN -> HKEY_CURRENT_USER\: Main\\Local Page -> D:\WINDOWS\system32\blank.htm
< Internet Explorer Bars [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\
YN -> {32683183-48a0-441b-a342-7c2a440a9478} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
< Internet Explorer ToolBars [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\
YN -> WebBrowser\\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
< Internet Explorer Extensions [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\
YN -> {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}: [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. []
YN -> CmdMapping: [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. []
< Internet Explorer Extensions [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\{4982D40A-C53B-4615-B15B-B5B5E98D167C} [HKEY_LOCAL_MACHINE] -> [Reg Error: Key does not exist or could not be opened.]
YN -> CmdMapping\\{CD67F990-D8E9-11d2-98FE-00C0F0318AFE} [HKEY_LOCAL_MACHINE] -> [Reg Error: Value MenuText does not exist or could not be read.]
[Registry - Additional Scans - Non-Microsoft Only]
< Disabled MSConfig Registry Items [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\
YN -> Aim6 hkey=HKCU key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run ->
YN -> TkBellExe hkey=HKLM key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run -> %CommonProgramFiles%\Real\Update_OB\realsched.exe
YN -> Uniblue SpeedUpMyPC hkey=HKCU key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run -> %ProgramFiles%\Uniblue\SpeedUpMyPC\SpeedUpMyPC.exe
< MountPoints2 > ->
YN -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{f49f1941-2407-11db-9a87-806d6172696f}\_Autorun\DefaultIcon\\ -> E:\autoRcd.exe [E:\autoRcd.exe]
[Files/Folders - Created Within 90 days]
NY -> Deckard -> %SystemDrive%\Deckard
NY -> 9 D:\WINDOWS\System32\*.tmp files -> D:\WINDOWS\System32\*.tmp
NY -> 1 D:\WINDOWS\*.tmp files -> D:\WINDOWS\*.tmp
[Files Created - Additional Folder Scans - Non-Microsoft Only]
NY -> dss.exe -> %UserProfile%\Desktop\dss.exe
NY -> @Alternate Data Stream - 26 bytes -> %UserProfile%\Desktop\dss.exe:Zone.Identifier
[Files/Folders - Modified Within 90 days]
NY -> 9 D:\WINDOWS\System32\*.tmp files -> D:\WINDOWS\System32\*.tmp
[Empty Temp Folders]
[Start Explorer]
[Reboot]


The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here

I will review the information when it comes back in.




Also post a new HijackThis log
  • 0

#12
Gene7887
Posted 02 June 2008 - 12:19 PM

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OTScanIt Log:

Explorer killed successfully
[Registry - Non-Microsoft Only]
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\POINTER deleted successfully.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\\Local Page deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{32683183-48a0-441b-a342-7c2a440a9478}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{32683183-48a0-441b-a342-7c2a440a9478}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{CD67F990-D8E9-11d2-98FE-00C0F0318AFE}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CD67F990-D8E9-11d2-98FE-00C0F0318AFE}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\ deleted successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{4982D40A-C53B-4615-B15B-B5B5E98D167C} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4982D40A-C53B-4615-B15B-B5B5E98D167C}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{CD67F990-D8E9-11d2-98FE-00C0F0318AFE} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CD67F990-D8E9-11d2-98FE-00C0F0318AFE}\ not found.
[Registry - Additional Scans - Non-Microsoft Only]
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Aim6 hkey=HKCU key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ not found.
File not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\TkBellExe hkey=HKLM key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ not found.
File not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Uniblue SpeedUpMyPC hkey=HKCU key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ not found.
File not found.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{f49f1941-2407-11db-9a87-806d6172696f}\_Autorun\DefaultIcon\\ deleted successfully.
[Files/Folders - Created Within 90 days]
D:\Deckard\System Scanner\backup folder moved successfully.
D:\Deckard\System Scanner\20040831094558\backup folder moved successfully.
D:\Deckard\System Scanner\20040831094558 folder moved successfully.
D:\Deckard\System Scanner\20040830144138\backup folder moved successfully.
D:\Deckard\System Scanner\20040830144138 folder moved successfully.
D:\Deckard\System Scanner\20040830143635\backup folder moved successfully.
D:\Deckard\System Scanner\20040830143635 folder moved successfully.
D:\Deckard\System Scanner\20040830132559\backup folder moved successfully.
D:\Deckard\System Scanner\20040830132559 folder moved successfully.
D:\Deckard\System Scanner\20040830132217\backup\DOCUME~1\Owner\LOCALS~1\Temp folder moved successfully.
D:\Deckard\System Scanner\20040830132217\backup\DOCUME~1\Owner\LOCALS~1 folder moved successfully.
D:\Deckard\System Scanner\20040830132217\backup\DOCUME~1\Owner folder moved successfully.
D:\Deckard\System Scanner\20040830132217\backup\DOCUME~1 folder moved successfully.
D:\Deckard\System Scanner\20040830132217\backup folder moved successfully.
D:\Deckard\System Scanner\20040830132217 folder moved successfully.
D:\Deckard\System Scanner folder moved successfully.
D:\Deckard folder moved successfully.
[Files Created - Additional Folder Scans - Non-Microsoft Only]
D:\Documents and Settings\Owner\Desktop\dss.exe moved successfully.
Unable to delete ADS D:\Documents and Settings\Owner\Desktop\dss.exe:Zone.Identifier .
[Files/Folders - Modified Within 90 days]
[Empty Temp Folders]
User's Temp folder emptied.
User's Temporary Internet Files folder emptied.
User's Internet Explorer cache folder emptied.
Local Service Temp folder emptied.
File delete failed. D:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
File delete failed. D:\WINDOWS\temp\_avast4_\Webshlock.txt scheduled to be deleted on reboot.
File delete failed. D:\WINDOWS\temp\Perflib_Perfdata_568.dat scheduled to be deleted on reboot.
Windows Temp folder emptied.
Java cache emptied.
FireFox cache emptied.
RecycleBin -> emptied.
Explorer started successfully
< End of fix log >
OTScanIt by OldTimer - Version 1.0.15.7 fix logfile created on 06022008_141206

Files moved on Reboot...
File move failed. D:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot.
File move failed. D:\WINDOWS\temp\_avast4_\Webshlock.txt scheduled to be moved on reboot.
D:\WINDOWS\temp\Perflib_Perfdata_568.dat moved successfully.


HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:18:02 PM, on 6/2/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
D:\Program Files\Alwil Software\Avast4\ashServ.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\tcpsvcs.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Viewpoint\Common\ViewpointService.exe
D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
D:\Program Files\Alwil Software\Avast4\ashWebSv.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\HP\HP Software Update\HPWuSchd2.exe
D:\Program Files\HP\hpcoretech\hpcmpmgr.exe
D:\WINDOWS\system32\hkcmd.exe
D:\WINDOWS\system32\igfxpers.exe
D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
D:\Program Files\Windows Media Player\WMPNSCFG.exe
D:\WINDOWS\system32\wuauclt.exe
D:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
D:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://register.hp.c...amp;language=en
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [HP Software Update] "D:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "D:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [igfxtray] D:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] D:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] D:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [avast!] D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [WMPNSCFG] D:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] D:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] D:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfi...IOS/tgctlcm.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish...fishActivia.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1154815326546
O16 - DPF: {89242969-422B-46BF-B0D5-6A7B7DC4D0E0} (NAS Finder Helper) - file://E:\html\nafcom.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.m...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E8FD5F1E-1172-450F-B688-B0903CE0B242}: NameServer = 68.237.161.12,151.198.0.38
O17 - HKLM\System\CS1\Services\Tcpip\..\{E8FD5F1E-1172-450F-B688-B0903CE0B242}: NameServer = 68.237.161.12,151.198.0.38
O17 - HKLM\System\CS2\Services\Tcpip\..\{E8FD5F1E-1172-450F-B688-B0903CE0B242}: NameServer = 68.237.161.12,151.198.0.38
O18 - Protocol hijack: flowto - {C7101FB0-28FB-11D5-883A-204C4F4F5021}
O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - D:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Google Updater Service (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - D:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 6742 bytes


  • 0

#13
Rorschach112
Posted 02 June 2008 - 03:26 PM

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Hello

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
  • 0

#14
Gene7887
Posted 02 June 2008 - 06:01 PM

Gene7887

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MBAM Logs (nothing was found):

Malwarebytes' Anti-Malware 1.14
Database version: 816

8:02:19 PM 6/2/2008
mbam-log-6-2-2008 (20-02-19).txt

Scan type: Quick Scan
Objects scanned: 38564
Time elapsed: 4 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


  • 0

#15
Rorschach112
Posted 02 June 2008 - 06:11 PM

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Your logs are clean

You can delete the tools that we used


Now we need to create a new System Restore point.

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it and click Create, when the confirmation screen shows the restore point has been created click Close.

Next goto Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.



You now need to update your Java and remove your older versions.

Please follow these steps to remove older version Java components.

* Click Start > Control Panel.
* Click Add/Remove Programs.
* Check any item with Java Runtime Environment (JRE) in the name.
* Click the Remove or Change/Remove button.

Download the latest version of Java Runtime Environment (JRE), and install it to your computer from
here




Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:

SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time protection program or there will be a conflict.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.
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