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Trying to Clean Up Computer, Having issues-no specific Virus [CLOSED]


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#16
RileyLex

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#17
RileyLex

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I think I know why AVG isn't working for me. If I change the settings in, Tools, Advanced Settings and try to change the settings, the program won't let me. When I push the apply button, a window pulls up that says, "Run As Other User." It gives me two choices to either log in as what I normally log in as or Run the programs as the following user which is Administrator. Either way, it will not let me save the settings. I don't have the a password for administrator, that is not how i log in usually. When I try to log in as me, it won't save the settings. Any suggestions?

Thanks
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#18
greyknight17

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Are you the administrator on this computer? Do you know if this account has any administrator privileges?
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#19
RileyLex

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This is my personal computer, so yes, but I have never logged in as the administrator before. My personal log in has all privileges as the administrator. I have had the computer for 5 years.
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#20
greyknight17

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Try logging in as the administrator or change the administrator's password even. To do this, go to Start->Settings->Control Panel->User Accounts.
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#21
RileyLex

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I changed the password and logged in with the same results. I even restarted. I guess I should use a different program because AVG just does not work for me. Any suggestions?
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#22
greyknight17

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You can give Avast Home Edition a try.
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#23
greyknight17

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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