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windows live one care family safety prog error


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#1
lars24

lars24

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I was updating to Norton 360 (not sure if that has anything to do with it) and now windows live one family safety program gives an error when I try to sign in. I use the program to limit the kids internet access. The error message is given in the ss attached.

A little help here please and thank you.

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#2
Artellos

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Lets see if you have any errors in the event viewer.
  • Go to Start -> Run.
  • In the Box, type in "eventvwr".
  • When the window pops up. Go to the system log.
  • Look for red circles with "X"s in them around the time of error.
  • Once you've opened the error press the button to the right with the 2 papers on it.
  • Please attach the information you just copied onto your next reply.

Regards,
Olrik
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#3
Ztruker

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Google gets quite a few hits, several pointing to Microsoft articles on repairing this, take a look: http://www.google.co...G=Google Search
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#4
lars24

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I did not see any errors listed at the times of the error. I even tried reinstalling it again to get the error to show in the event viewer and there was nothing.
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#5
happyrock

happyrock

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try uninstalling live one family safety...then reinstall it
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