Thanks very much for your help sir, it is much appreciated.
Trojan horse Downloader.Generic2.XQV [RESOLVED]
Started by
UserMike
, May 13 2008 08:47 AM
#16
Posted 23 May 2008 - 08:13 AM
Thanks very much for your help sir, it is much appreciated.
#17
Posted 23 May 2008 - 09:25 AM
Now the best part of the day ----- Your log now appears clean
You may now delete the programmes I had you download
Now to get you off to a good start we will re-set your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your your restore point but this is my method:
1. Select Start > All Programs > Accessories > System tools > System Restore.
2. On the dialogue box that appears select Create a Restore Point
3. Click NEXT
4. Enter a name e.g. Clean
5. Click CREATE
You now have a clean restore point, to get rid of the bad ones:
1. Select Start > All Programs > Accessories > System tools > Disk Cleanup.
2. In the Drop down box that appears select your main drive e.g. C
3. Click OK
4. The System will do some calculation and the display a dialogue box with TABS
5. Select the More Options Tab.
6. At the bottom will be a system restore box with a CLEANUP button click this
7. Accept the Warning and select OK again, the program will close and you are done
Now that you are clean, to help protect your computer in the future I recommend that you get the following free program:
To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?
Keep safe
You may now delete the programmes I had you download
Now to get you off to a good start we will re-set your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your your restore point but this is my method:
1. Select Start > All Programs > Accessories > System tools > System Restore.
2. On the dialogue box that appears select Create a Restore Point
3. Click NEXT
4. Enter a name e.g. Clean
5. Click CREATE
You now have a clean restore point, to get rid of the bad ones:
1. Select Start > All Programs > Accessories > System tools > Disk Cleanup.
2. In the Drop down box that appears select your main drive e.g. C
3. Click OK
4. The System will do some calculation and the display a dialogue box with TABS
5. Select the More Options Tab.
6. At the bottom will be a system restore box with a CLEANUP button click this
7. Accept the Warning and select OK again, the program will close and you are done
Now that you are clean, to help protect your computer in the future I recommend that you get the following free program:
- SpywareBlaster to help prevent spyware from installing in the first place.
- SuperAntispyware Run weekly to keep your system clean
To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?
Keep safe
#18
Posted 23 May 2008 - 11:32 AM
Strange, Spyware blaster cannot protect Firefox, I keep getting this error.
#19
Posted 23 May 2008 - 11:45 AM
What error are you getting ?
#20
Posted 25 May 2008 - 04:22 AM
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please begin a New Topic.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please begin a New Topic.
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