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A tough one

Started by trickedagain , Apr 26 2005 08:26 PM

  • This topic is locked This topic is locked

#1
trickedagain
Posted 26 April 2005 - 08:26 PM

trickedagain

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This is my first attempt with GTG, however, I have mucked with this issue for tens of hours now - rebooting, turning off sys restore, safe mode - running battery of prog.s against disk (AdAware SE, AVG Anti-Virus, CWShredder v2.14, current spybot version, etc...

I use AOL. When I start up my computer, the first double click I do launches AOL automatically (even though I may be dbl clicking My Computer). Then AOL freezes up my whole system. I tried uninstalling all files like AOL, an then reinstalling from CDROM, but problem perists.

The SE.dll is a recurrent problem - but maybe I have more.

Need help, badly.



Ad-Aware SE Build 1.05
Logfile Created on:Tuesday, April 26, 2005 9:02:14 PM
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R41 25.04.2005
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

References detected during the scan:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
CoolWebSearch(TAC index:10):18 total references
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Ad-Aware SE Settings
===========================
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Play sound at scan completion if scan locates critical objects


4-26-2005 9:02:14 PM - Scan started. (Full System Scan)

Listing running processes
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

#:1 [KERNEL32.DLL]
FilePath : C:\WINDOWS\SYSTEM\
ProcessID : 4293857621
Threads : 4
Priority : High
FileVersion : 4.90.3000
ProductVersion : 4.90.3000
ProductName : Microsoft® Windows® Millennium Operating System
CompanyName : Microsoft Corporation
FileDescription : Win32 Kernel core component
InternalName : KERNEL32
LegalCopyright : Copyright © Microsoft Corp. 1991-2000
OriginalFilename : KERNEL32.DLL

#:2 [MSGSRV32.EXE]
FilePath : C:\WINDOWS\SYSTEM\
ProcessID : 4294924213
Threads : 1
Priority : Normal
FileVersion : 4.90.3000
ProductVersion : 4.90.3000
ProductName : Microsoft® Windows® Millennium Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows 32-bit VxD Message Server
InternalName : MSGSRV32
LegalCopyright : Copyright © Microsoft Corp. 1992-1998
OriginalFilename : MSGSRV32.EXE

#:3 [mmtask.tsk]
FilePath : C:\WINDOWS\SYSTEM\
ProcessID : 4294964853
Threads : 1
Priority : Normal
FileVersion : 4.90.3000
ProductVersion : 4.90.3000
ProductName : Microsoft Windows
CompanyName : Microsoft Corporation
FileDescription : Multimedia background task support module
InternalName : mmtask.tsk
LegalCopyright : Copyright © Microsoft Corp. 1991-2000
OriginalFilename : mmtask.tsk

#:4 [MPREXE.EXE]
FilePath : C:\WINDOWS\SYSTEM\
ProcessID : 4294966321
Threads : 1
Priority : Normal
FileVersion : 4.90.3000
ProductVersion : 4.90.3000
ProductName : Microsoft® Windows® Millennium Operating System
CompanyName : Microsoft Corporation
FileDescription : WIN32 Network Interface Service Process
InternalName : MPREXE
LegalCopyright : Copyright © Microsoft Corp. 1993-2000
OriginalFilename : MPREXE.EXE

#:5 [MSTASK.EXE]
FilePath : C:\WINDOWS\SYSTEM\
ProcessID : 4294953849
Threads : 2
Priority : Normal
FileVersion : 4.71.2721.1
ProductVersion : 4.71.2721.1
ProductName : Microsoft® Windows® Task Scheduler
CompanyName : Microsoft Corporation
FileDescription : Task Scheduler Engine
InternalName : TaskScheduler
LegalCopyright : Copyright © Microsoft Corp. 2000
OriginalFilename : mstask.exe

#:6 [SSDPSRV.EXE]
FilePath : C:\WINDOWS\SYSTEM\
ProcessID : 4294850321
Threads : 6
Priority : Normal
FileVersion : 4.90.3000.1
ProductVersion : 4.90.3000.1
ProductName : Microsoft® Windows® Millennium Operating System
CompanyName : Microsoft Corporation
FileDescription : SSDP Service on Windows Millennium
InternalName : ssdpsrv.exe
LegalCopyright : Copyright © Microsoft Corp. 1981-2000
OriginalFilename : ssdpsrv.exe

#:7 [EXPLORER.EXE]
FilePath : C:\WINDOWS\
ProcessID : 4294870045
Threads : 21
Priority : Normal
FileVersion : 5.50.4134.100
ProductVersion : 5.50.4134.100
ProductName : Microsoft® Windows ® 2000 Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : Copyright © Microsoft Corp. 1981-2000
OriginalFilename : EXPLORER.EXE

#:8 [TASKMON.EXE]
FilePath : C:\WINDOWS\
ProcessID : 4294836461
Threads : 1
Priority : Normal
FileVersion : 4.90.3000
ProductVersion : 4.90.3000
ProductName : Microsoft® Windows® Millennium Operating System
CompanyName : Microsoft Corporation
FileDescription : Task Monitor
InternalName : TaskMon
LegalCopyright : Copyright © Microsoft Corp. 1998
OriginalFilename : TASKMON.EXE

#:9 [SYSTRAY.EXE]
FilePath : C:\WINDOWS\SYSTEM\
ProcessID : 4294890129
Threads : 2
Priority : Normal
FileVersion : 4.90.3000
ProductVersion : 4.90.3000
ProductName : Microsoft® Windows® Millennium Operating System
CompanyName : Microsoft Corporation
FileDescription : System Tray Applet
InternalName : SYSTRAY
LegalCopyright : Copyright © Microsoft Corp. 1993-2000
OriginalFilename : SYSTRAY.EXE

#:10 [STMGR.EXE]
FilePath : C:\WINDOWS\SYSTEM\RESTORE\
ProcessID : 4294792985
Threads : 4
Priority : Normal
FileVersion : 4.90.0.2533
ProductVersion : 4.90.0.2533
ProductName : Microsoft ® PCHealth
CompanyName : Microsoft Corporation
FileDescription : Microsoft ® PC State Manager
InternalName : StateMgr.exe
LegalCopyright : Copyright © Microsoft Corp. 1981-2000
OriginalFilename : StateMgr.exe

#:11 [MMKEYBD.EXE]
FilePath : C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\
ProcessID : 4294814809
Threads : 4
Priority : Normal
FileVersion : 3.2.0.9
ProductVersion : 3.2.0.9
ProductName : One-touch Multimedia Keyboard
CompanyName : Netropa Corp.
FileDescription : One-touch Multimedia Keyboard
InternalName : MMKEYBD
LegalCopyright : Copyright © 1995-2000 Netropa Corp.
All Rights Reserved.
OriginalFilename : MMKEYBD.EXE

#:12 [HPSYSDRV.EXE]
FilePath : C:\WINDOWS\SYSTEM\
ProcessID : 4294861541
Threads : 1
Priority : Normal
FileVersion : 1, 7, 0, 0
ProductVersion : 1, 7, 0, 0
ProductName : hpsysdrv
CompanyName : Hewlett-Packard Company
FileDescription : hpsysdrv
InternalName : hpsysdrv
LegalCopyright : Copyright © 1998
OriginalFilename : hpsysdrv.exe

#:13 [AVGCC.EXE]
FilePath : C:\PROGRAM FILES\GRISOFT\AVG FREE\
ProcessID : 4294823257
Threads : 5
Priority : Normal
FileVersion : 7,1,0,307
ProductVersion : 7.1.0.307
ProductName : AVG Anti-Virus System
CompanyName : GRISOFT, s.r.o.
FileDescription : AVG Control Center
InternalName : AvgCC
LegalCopyright : Copyright © 2005, GRISOFT, s.r.o.
OriginalFilename : AvgCC.EXE

#:14 [WMIEXE.EXE]
FilePath : C:\WINDOWS\SYSTEM\
ProcessID : 4294820473
Threads : 3
Priority : Normal
FileVersion : 4.90.2452.1
ProductVersion : 4.90.2452.1
ProductName : Microsoft® Windows® Millennium Operating System
CompanyName : Microsoft Corporation
FileDescription : WMI service exe housing
InternalName : wmiexe
LegalCopyright : Copyright © Microsoft Corp. 1981-1999
OriginalFilename : wmiexe.exe

#:15 [AVGEMC.EXE]
FilePath : C:\PROGRAM FILES\GRISOFT\AVG FREE\
ProcessID : 4294737085
Threads : 7
Priority : Normal
FileVersion : 7,1,0,307
ProductVersion : 7.1.0.307
ProductName : AVG Anti-Virus System
CompanyName : GRISOFT, s.r.o.
FileDescription : AVG E-Mail Scanner
InternalName : avgemc
LegalCopyright : Copyright © 2005, GRISOFT, s.r.o.
OriginalFilename : avgemc.exe

#:16 [AVGAMSVR.EXE]
FilePath : C:\PROGRAM FILES\GRISOFT\AVG FREE\
ProcessID : 4294727681
Threads : 7
Priority : Normal
FileVersion : 7,1,0,307
ProductVersion : 7.1.0.307
ProductName : AVG Anti-Virus System
CompanyName : GRISOFT, s.r.o.
FileDescription : AVG Alert Manager
InternalName : avgamsvr
LegalCopyright : Copyright © 2005, GRISOFT, s.r.o.
OriginalFilename : avgamsvr.EXE

#:17 [REALPLAY.EXE]
FilePath : C:\PROGRAM FILES\REAL\REALPLAYER\
ProcessID : 4294722613
Threads : 9
Priority : Normal
FileVersion : 6.0.9.584
ProductVersion : 6.0.9.584
ProductName : RealPlayer (32-bit)
CompanyName : RealNetworks, Inc.
FileDescription : RealPlayer
InternalName : REALPLAY
LegalCopyright : Copyright © RealNetworks, Inc. 1995-2000
LegalTrademarks : RealAudio™ is a trademark of RealNetworks, Inc.
OriginalFilename : REALPLAY.EXE

#:18 [KEYBDMGR.EXE]
FilePath : C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\
ProcessID : 4294740653
Threads : 1
Priority : Normal
FileVersion : 3.0.0
ProductVersion : 3.0.0
ProductName : Keyboard Manager
CompanyName : Netropa Corp.
FileDescription : Keyboard Manager
InternalName : Keyboard Manager
LegalCopyright : Copyright © 2000, Netropa Corp.
OriginalFilename : KeybdMgr.exe

#:19 [RunDLL.exe]
FilePath : C:\WINDOWS\
ProcessID : 4294640037
Threads : 1
Priority : Normal
FileVersion : 4.90.3000
ProductVersion : 4.90.3000
ProductName : Microsoft® Windows® Millennium Operating System
CompanyName : Microsoft Corporation
FileDescription : Run a DLL as an App
InternalName : rundll
LegalCopyright : Copyright © Microsoft Corp. 1991-1998
OriginalFilename : RUNDLL.EXE

#:20 [OSD.EXE]
FilePath : C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\
ProcessID : 4294665497
Threads : 1
Priority : Normal


#:21 [SLIPACCEL.EXE]
FilePath : C:\PROGRAM FILES\SLIPSTREAM WEB ACCELERATOR\
ProcessID : 4294679101
Threads : 3
Priority : Normal

ProductName : SlipStream Web Accelerator
CompanyName : SlipStream Data Inc.
FileDescription : SlipStream Web Accelerator Client Application
InternalName : SlipStream Web Accelerator
LegalCopyright : Copyright © 2002

#:22 [HOTSYNC.EXE]
FilePath : C:\PALM\
ProcessID : 4294668377
Threads : 2
Priority : Normal
FileVersion : 3.1.0
ProductVersion : 3.1.0
ProductName : HotSync® Manager
CompanyName : Palm Computing, Inc.
FileDescription : HotSync® Manager Application
InternalName : HotSync®
LegalCopyright : Copyright © 1995-1999 Palm Computing, Inc.
LegalTrademarks : HotSync® is a registered trademark of Palm Computing, Inc.
OriginalFilename : Hotsync.exe

#:23 [MMUSBKB2.EXE]
FilePath : C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\
ProcessID : 4294650741
Threads : 1
Priority : Normal
FileVersion : 1.1
ProductVersion : 1.1
ProductName : USB Multimedia Keyboard Driver 2
CompanyName : Netropa Corporation
FileDescription : USB Multimedia Keyboard Driver 2
InternalName : mmusbkb2
LegalCopyright : Copyright © 1998-1999 Netropa Corporation
OriginalFilename : mmusbkb2.exe

#:24 [SPOOL32.EXE]
FilePath : C:\WINDOWS\SYSTEM\
ProcessID : 4294430473
Threads : 2
Priority : Normal
FileVersion : 4.90.3000
ProductVersion : 4.90.3000
ProductName : Microsoft® Windows® Millennium Operating System
CompanyName : Microsoft Corporation
FileDescription : Spooler Sub System Process
InternalName : spool32
LegalCopyright : Copyright © Microsoft Corp. 1994 - 1998
OriginalFilename : spool32.exe

#:25 [DDHELP.EXE]
FilePath : C:\WINDOWS\SYSTEM\
ProcessID : 4294277773
Threads : 2
Priority : Realtime
FileVersion : 4.09.00.0900
ProductVersion : 4.09.00.0900
ProductName : Microsoft® DirectX for Windows®
CompanyName : Microsoft Corporation
FileDescription : Microsoft DirectX Helper
InternalName : DDHelp.exe
LegalCopyright : Copyright © Microsoft Corp. 1994-2002
OriginalFilename : DDHelp.exe

#:26 [TAPISRV.EXE]
FilePath : C:\WINDOWS\SYSTEM\
ProcessID : 4294306301
Threads : 7
Priority : Normal
FileVersion : 4.90.3000
ProductVersion : 4.90.3000
ProductName : Microsoft® Windows® Millennium Operating System
CompanyName : Microsoft Corporation
FileDescription : Microsoft® Windows™ Telephony Server
InternalName : Telephony Service
LegalCopyright : Copyright © Microsoft Corp. 1994-1998
OriginalFilename : TAPISRV.EXE

#:27 [BWDELAY.EXE]
FilePath : C:\PROGRAM FILES\BACKWEB\BACKWEB\PROGRAM\
ProcessID : 4294201789
Threads : 2
Priority : Normal
FileVersion : 4, 3, 0, 0
ProductVersion : 4, 3, 0, 0
ProductName : AutoRun
CompanyName : Hewlett-Packard Company
FileDescription : AutoRun Application
InternalName : AutoRun
LegalCopyright : Copyright © 1999
OriginalFilename : AutoRun.exe

#:28 [RNAAPP.EXE]
FilePath : C:\WINDOWS\SYSTEM\
ProcessID : 4294215257
Threads : 3
Priority : Normal
FileVersion : 4.90.3000
ProductVersion : 4.90.3000
ProductName : Microsoft® Windows® Millennium Operating System
CompanyName : Microsoft Corporation
FileDescription : Dial-Up Networking Application
InternalName : RNAAPP
LegalCopyright : Copyright © Microsoft Corp. 1992-1996
OriginalFilename : RNAAPP.EXE

#:29 [550ACCESSDIALER.EXE]
FilePath : C:\WINDOWS\DESKTOP\
ProcessID : 4294400697
Threads : 5
Priority : Normal
FileVersion : 3.5.04.05
ProductVersion : 3.5.04.05
ProductName : 550Access Dialer
CompanyName : 550Access
FileDescription : 550Access Dialer
InternalName : 550Access Dialer
LegalCopyright : Copyright © 2002
OriginalFilename : 550AccessDialer.EXE

#:30 [FIREFOX.EXE]
FilePath : C:\PROGRAM FILES\MOZILLA FIREFOX\
ProcessID : 4293994837
Threads : 5
Priority : Normal


#:31 [IMMUFIX.EXE]
FilePath : C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\UPDATES\
ProcessID : 4294418705
Threads : 1
Priority : Normal


#:32 [AD-AWARE.EXE]
FilePath : C:\PROGRAM FILES\LAVASOFT\AD-AWARE SE PERSONAL\
ProcessID : 4294213105
Threads : 3
Priority : Normal
FileVersion : 6.2.0.206
ProductVersion : VI.Second Edition
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

Memory scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Started registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment : "HOMEOldSP"
Rootkey : HKEY_USERS
Object : .DEFAULT\software\microsoft\internet explorer\main
Value : HOMEOldSP

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment : "HOMEOldSP"
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\main
Value : HOMEOldSP

Registry Scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 2
Objects found so far: 2


Started deep registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Deep registry scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 2


Started Tracking Cookie scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


Tracking cookie scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 2



Deep scanning and examining files (c:)
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Disk Scan Result for c:\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 2


Performing conditional scans...
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

CoolWebSearch Object Recognized!
Type : Regkey
Data :
Category : Malware
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : protocols\filter\text/plain

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : protocols\filter\text/plain
Value : CLSID

CoolWebSearch Object Recognized!
Type : Regkey
Data :
Category : Malware
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : protocols\filter\text/html

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : protocols\filter\text/html
Value : CLSID

CoolWebSearch Object Recognized!
Type : Regkey
Data :
Category : Malware
Comment : CWS.About:Blank
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\windows\currentversion\uninstall\searchassistant uninstall

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment : CWS.About:Blank
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\windows\currentversion\uninstall\searchassistant uninstall
Value : DisplayName

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment : CWS.About:Blank
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\windows\currentversion\uninstall\searchassistant uninstall
Value : UninstallString

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_CURRENT_USER
Object : software\microsoft\internet explorer\search
Value : SearchAssistant

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_CURRENT_USER
Object : software\microsoft\internet explorer\main
Value : Search Bar

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\main
Value : Use Custom Search URL

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\main
Value : Use Search Asst

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\classes\protocols\filter\text/html
Value : CLSID

CoolWebSearch Object Recognized!
Type : RegData
Data : no
Category : Malware
Comment :
Rootkey : HKEY_CURRENT_USER
Object : software\microsoft\internet explorer\main
Value : Use Search Asst
Data : no

CoolWebSearch Object Recognized!
Type : RegData
Data : about:blank
Category : Malware
Comment :
Rootkey : HKEY_CURRENT_USER
Object : software\microsoft\internet explorer\search
Value : SearchAssistant
Data : about:blank

CoolWebSearch Object Recognized!
Type : RegData
Data : no
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\main
Value : Use Search Asst
Data : no

CoolWebSearch Object Recognized!
Type : RegData
Data : about:blank
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\main
Value : Start Page
Data : about:blank

Conditional scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 16
Objects found so far: 18

9:18:06 PM Scan Complete

Summary Of This Scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Total scanning time:00:15:51.750
Objects scanned:71458
Objects identified:18
Objects ignored:0
New critical objects:18
  • 0

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#2
-=jonnyrotten=-
Posted 26 April 2005 - 10:18 PM

-=jonnyrotten=-

    Member 2k

  • Retired Staff
  • 2,678 posts
Welcome to Geeks to Go.

Please read this post: http://www.geekstogo...?showtopic=2852

And post your log here:
http://www.geekstogo...hp?showforum=37

-=jonnyrotten=- :tazz:
  • 0

#3
Guest_Corrine_*
Posted 27 April 2005 - 12:59 PM

Guest_Corrine_*
  • Guest
Hi, trickedagain. Welcome to Geeks to Go!

Before moving on to HJT, let's see if we can remove any of those findings. If not, we'll move your entire thread to that forum for the HJT experts to take over.

If you would like to clean your machine, please click on the gear to access the Configuration Menu. Click on Tweak > Cleaning Engine > UNcheck "Always try to unload modules before deletion". Then, please follow the steps listed below.

Run CCleaner to assist in this process. [D/L CCleaner] (Setup: go to >options > settings > Uncheck "Only delete files in Windows Temp folders older than 48 hours" for cleaning malware files!).1. C:\Windows\Temp\
2. C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\ <=This will delete all your cached internet content including cookies.
3. C:\Documents and Settings\<Your Profile>\Local Settings\Temp\
4. C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\
5. C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\
6. Empty your "Recycle Bin".
Let's run Ad-Aware SE just a bit differently, using the command line below:1. Click "Start" > select "Run" > type the text shown in bold below (including the quotation marks and with the same spacing as shown)

"C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe" +procnuke

Click OK.

Note: The path above (between the quotes) is the default location of Ad-Aware SE, if this has been changed by the user, please adjust it to the location that they have installed it to.

For Ad-Aware SE Personal, you will need to select the Full Scan when the GUI launches.

2. When the scan has completed, select Next.
3. In the Scanning Results window, select the "Scan Summary" tab.
4. Check the box next to each "target family" you wish to remove.
5. Click next, Click OK.
6. Shutdown/restart. Do not open any other programs
7. Launch Ad-Aware SE and run another full scan.
8. Please post the results as a reply unless critical objects are found, in which case, please follow the instructions below.
If additional critical objects are found, please do the following: 1. Restart the computer in Safe Mode ( http://service1.syma...001052409420406 )
2. Launch Ad-Aware SE and click Start and choose the Scan volume for ADS
3. Click "Select" and click on the C:\ so all folders are checked
4. Uncheck "Search for negligible risk entries"
5. Scan and again select all critical objects found that you wish to remove
6. Shutdown/restart and run another full scan, posting the results as a reply.
If you have any questions, please do not hesitate to ask. Thank you.
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