*The Situation*
I moved from America to Japan and just got the internet set up at my apartment. My Japanese boss was kind enough to talk to the ISP (NTT and plala) support to configure (perhaps manually?) my English Notebook computer to connect to the modem (the installation CD wouldn't work on my American computer).
When I turn on my computer I am prompted with the Username/Password window to connect to broadband. I connect and I am able to use Internet Explorer, Firefox, veohTV, and AOL Instant Messenger with no problem and with a fast connection speed.
*The Problem*
Some Internet programs Do NOT work:
-Yahoo Instant Messenger
-MSN/Windows Instant Messenger
-STEAM (gaming library that requires the user to be connected to the internet) Message: "It appears that you are not currently connected to the internet, or that your internet connection is not configured correctly for steam"
-Puzzle pirates (online game)
*Information*
The ISP Broadband connection is my current default connection.
I AM connected to the internet. (some internet programs work fine)
I'm directly connected to the modem (not wireless or with a router).
When I go to another location somewhere and use a wireless connection, All Internet programs work fine (with various connection speeds, of course)
At the bottom of the screen, my task bar says my "local Area Connection has little to no Connectivity" But if i disable it in my network places window, It kills my Broadband connection.
*My Assumptions*
1) My Modem/Computer is not configured correctly to run these programs or vise-versa.
2) My ISP is blocking the programs from being run (I hope not, because I'd REALLY like to be able to run these programs).
I'm sorry that I haven't included the Make and model of my modem, The box is in Japanese and there are no English Instructions included. I'm hoping that this issue can be solved by changing/editing some network configurations or properties.
Thank you very much for your time. I hope I provided you with enough information. I shall be waiting eagerly for a possible solution.