Yesterday I arrived to my home and realized that my mouse wouldn't move. I thought the system locked so I turned off and on the computer. The computer went through the first boot up process that shows the Dell logo with a bar that fills as it loads up. The bar went to about half way and wouldn't move. I waited about 20 minutes to make sure the system wasn't just slow and it still wouldn't move. I turned it on and off and this time it would stop at the 3/4 way mark (I believe its the bios loading or something because its not the screen with the windows logo.
I was frustrated. At about the 5th time I passed the point and it went into an option to safe boot, safe boot with network, last known safe point, and start normally (I'm at work and can't be too specific). I picked start normally and it gave me the message that a system file was corrupt and that I could fix it by placing the windows cd and restarting and picking "r" for repair. I restarted, again, lock up at 1/4 mark on bar. I restarted and again back to the options for reboot. I picked last known safe spot and again the "file cannot be found or is corrupt (system file)."
I placed the windows xp disk and after it started i pushed R and it tells me that my hard drive cannot be found. I thought, WOW. I restarted with the xp disk again and picked to reinstall windows and it said the hard drive could not be found.
I tore up the garage and found the diagnostic disk for the xps system and thought my hard drive was fried. I did ALL the diagnostics and it shows no problems at all. Everything passed. So the Dell diagnostic disk sees my hard drive but the xp disk does not. I did some googling and found the sites that state that the sata disk might need a driver to start so figured I would try that. I went to Dell.com, placed my service number and it had a section for "Sata drivers" but only with MAXTOR on it. I have a western digital. My xps also does NOT have a floppy drive (never had it installed) and from what I read the xp disk can't read off of a cd drive only floppies.
I had a ton of stuff on my hard drive and this is the ONLY sata system that I have. I don't know how to save what I got on the disk or how to fix this problem. I don't know what to do and am frustrated because the only place I can view the internet is at work and not in the comfort of my own home.
My bios shows sata 0 is ON. When i change it to sata 1 and move the cable from the hard drive to sata 1 on the motherboard it shows the sata 1 is on and gives a message that the sata 0 could not be found so I know the bios sees the hard drive or it would have given me an error initially. Am I out of luck? I can try to get more info that you want me to give when I get home and post tomorrow. I have no internet or computer anymore.