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Issue resolved by restoring computer

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Help me! Help me! :)

I have picked up some nasty viruses and trojans. I've been working to get rid of them for the past three days. When I started having the problems I ran free AVG that picked up:

Virus Found Win32/Heur

in the directory

Also it detected in

I started getting pop-ups ads when I started to use IE and now Firefox. I backed up all of my information and rebooted my computer. Thinking AVG solved the problem, I opened IE to see if I would still get pop-ups and IE loaded very slowly but finally loaded and I still had the pop-up problem. Then I decided to run a disk cleanup. I let it run overnight and when I woke up AVG was doing its daily scan and found the Generic 10 trojan. It showed it still infecting the system 32 files, explorer.exe, and a couple dll files ( buuvrunx.dll and ggrrycmx.dll) which AVG deleted after a reboot. Right now I have my computer disconnected from the internet, and I am running AVG in safe mode. Also, my computer was a display model and I'm afraid I wasn't given the backup disks.to restore XP back to normal :) Id like to resolve this myself without taking it to a tech.

Here's My Hijack this log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:52:26 PM, on 5/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlservr.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\HP\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...arm1=seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...arm1=seconduser
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/fl...x.cfm?rev=10233
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...arm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...arm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...arm1=seconduser
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...arm1=seconduser
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O1 - Hosts: www.winmx.com err.winmx.com
O1 - Hosts: cache0.winmx.com test3201.winmx.com test3206.winmx.com
O1 - Hosts: cache1.winmx.com test3202.winmx.com test3207.winmx.com
O1 - Hosts: cache2.winmx.com test3203.winmx.com test3208.winmx.com
O1 - Hosts: cache3.winmx.com test3204.winmx.com
O1 - Hosts: cache4.winmx.com test3205.winmx.com
O1 - Hosts: c3310.z1301.winmx.com c3310.z1302.winmx.com c3310.z1303.winmx.com c3310.z1304.winmx.com c3310.z1305.winmx.com c3310.z1306.winmx.com
O1 - Hosts: c3311.z1301.winmx.com c3311.z1302.winmx.com c3311.z1303.winmx.com c3311.z1304.winmx.com c3311.z1305.winmx.com c3311.z1306.winmx.com
O1 - Hosts: c3312.z1301.winmx.com c3312.z1302.winmx.com c3312.z1303.winmx.com c3312.z1304.winmx.com c3312.z1305.winmx.com c3312.z1306.winmx.com
O1 - Hosts: c3313.z1301.winmx.com c3313.z1302.winmx.com c3313.z1303.winmx.com c3313.z1304.winmx.com c3313.z1305.winmx.com c3313.z1306.winmx.com
O1 - Hosts: c3314.z1301.winmx.com c3314.z1302.winmx.com c3314.z1303.winmx.com c3314.z1304.winmx.com c3314.z1305.winmx.com c3314.z1306.winmx.com
O1 - Hosts: c3315.z1301.winmx.com c3315.z1302.winmx.com c3315.z1303.winmx.com c3315.z1304.winmx.com c3315.z1305.winmx.com c3315.z1306.winmx.com
O1 - Hosts: c3316.z1301.winmx.com c3316.z1302.winmx.com c3316.z1303.winmx.com c3316.z1304.winmx.com c3316.z1305.winmx.com c3316.z1306.winmx.com
O1 - Hosts: c3317.z1301.winmx.com c3317.z1302.winmx.com c3317.z1303.winmx.com c3317.z1304.winmx.com c3317.z1305.winmx.com c3317.z1306.winmx.com
O1 - Hosts: c3318.z1301.winmx.com c3318.z1302.winmx.com c3318.z1303.winmx.com c3318.z1304.winmx.com c3318.z1305.winmx.com c3318.z1306.winmx.com
O1 - Hosts: c3319.z1301.winmx.com c3319.z1302.winmx.com c3319.z1303.winmx.com c3319.z1304.winmx.com c3319.z1305.winmx.com c3319.z1306.winmx.com
O1 - Hosts: c3520.z1301.winmx.com c3520.z1302.winmx.com c3520.z1303.winmx.com c3520.z1304.winmx.com c3520.z1305.winmx.com c3520.z1306.winmx.com
O1 - Hosts: c3521.z1301.winmx.com c3521.z1302.winmx.com c3521.z1303.winmx.com c3521.z1304.winmx.com c3521.z1305.winmx.com c3521.z1306.winmx.com
O1 - Hosts: c3522.z1301.winmx.com c3522.z1302.winmx.com c3522.z1303.winmx.com c3522.z1304.winmx.com c3522.z1305.winmx.com c3522.z1306.winmx.com
O1 - Hosts: c3523.z1301.winmx.com c3523.z1302.winmx.com c3523.z1303.winmx.com c3523.z1304.winmx.com c3523.z1305.winmx.com c3523.z1306.winmx.com
O1 - Hosts: c3524.z1301.winmx.com c3524.z1302.winmx.com c3524.z1303.winmx.com c3524.z1304.winmx.com c3524.z1305.winmx.com c3524.z1306.winmx.com
O1 - Hosts: c3525.z1301.winmx.com c3525.z1302.winmx.com c3525.z1303.winmx.com c3525.z1304.winmx.com c3525.z1305.winmx.com c3525.z1306.winmx.com
O1 - Hosts: c3526.z1301.winmx.com c3526.z1302.winmx.com c3526.z1303.winmx.com c3526.z1304.winmx.com c3526.z1305.winmx.com c3526.z1306.winmx.com
O1 - Hosts: c3527.z1301.winmx.com c3527.z1302.winmx.com c3527.z1303.winmx.com c3527.z1304.winmx.com c3527.z1305.winmx.com c3527.z1306.winmx.com
O1 - Hosts: c3528.z1301.winmx.com c3528.z1302.winmx.com c3528.z1303.winmx.com c3528.z1304.winmx.com c3528.z1305.winmx.com c3528.z1306.winmx.com
O1 - Hosts: c3529.z1301.winmx.com c3529.z1302.winmx.com c3529.z1303.winmx.com c3529.z1304.winmx.com c3529.z1305.winmx.com c3529.z1306.winmx.com
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [HPHUPD08] "c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe"
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPwuSchd2.exe"
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [Windows Updates] c:\windows\system\Update.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [080727cf] rundll32.exe "C:\WINDOWS\system32\ggrrycmx.dll",b
O4 - HKLM\..\Run: [BM0b341453] Rundll32.exe "C:\WINDOWS\system32\buuvrunx.dll",s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202
O8 - Extra context menu item: Download All Files by HiDownload - C:\Program Files\HiDownload\HDGetAll.htm
O8 - Extra context menu item: Download by HiDownload - C:\Program Files\HiDownload\HDGet.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE12\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: HiDownload - {F4FBA929-A891-492C-A0F6-5C79CC4F1742} - C:\Program Files\HiDownload\hidownload.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {2E28242B-A689-11D4-80F2-0040266CBB8D} (KXHCM10 Control) - http://lovefm.miemas...002/kxhcm10.ocx
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail....es/MSNPUpld.cab
O16 - DPF: {528C14CD-CF9E-489C-A365-5999F17B69B9} (LightSurfUploadCtl Class) - http://pictures.spri...loadControl.cab
O16 - DPF: {63DF43C2-469A-41F3-B119-17B1ACE8BB40} (Sony SNC-Z20 Image Viewer) - http://webcam1.almas...ySncZ20View.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/p...owserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1180650947109
O16 - DPF: {745395C8-D0E1-4227-8586-624CA9A10A8D} (AxisMediaControl Class) - http://axis1.cityof....activex/AMC.cab
O16 - DPF: {8D7AFAB7-42D6-4671-A53E-CD355673F026} (SonySncMView Control) -
O16 - DPF: {8FEFF364-6A5F-4966-A917-A3AC28411659} (SopCore Control) - http://download.sopc...oad/SOPCORE.CAB
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) -
O16 - DPF: {C111A91F-D4EC-4D22-8D27-C3BCB0389F43} (AudioHandlerEmbedded) -
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) -
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL,avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildGames\Game Console - WildGames\GameConsoleService.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe
O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUpnpService10.exe
O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe
O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe

End of file - 17282 bytes

Thank you for any advice you can give.


Edited by Toddbone, 17 May 2008 - 10:16 PM.

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