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SLOW PC, CPU USAGE WAYYY UP


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#1
drpepper23

drpepper23

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:00:04 PM, on 5/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\NetZero\qsacc\x1exec.exe
C:\PROGRAM FILES\SCANSOFT\OMNIPAGESE4.0\OPWARESE4.EXE
C:\PROGRAM FILES\CANON\MYPRINTER\BJMYPRT.EXE
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\SoftwareDistribution\Download\Install\Windows-KB890830-V1.41-delta.exe
c:\a9d15db9176069a180b1\mrtstub.exe
C:\WINDOWS\system32\MRT.exe
C:\Documents and Settings\oleg\Desktop\HiJackThis.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 2376 bytes
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#2
kahdah

kahdah

    GeekU Teacher

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Hello drpepper23

Welcome to G2Go. :)
=====================
Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

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#3
drpepper23

drpepper23

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the DSS program does not work for me. once it gets to the "backing up registry hives" stage, it quits. the same thing happens if i try running it in safe mode.
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#4
kahdah

kahdah

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Please go to Start > Run> then copy\paste this in "%userprofile%\desktop\dss.exe" /config then hit ok.

In the Main Section in the left hand corner uncheck these 2 entries:
System Restore
Temp Cleanup

Please go to the Options section and uncheck Backup Registry Hives.
Then click on Scan.

Post those logs please.
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#5
drpepper23

drpepper23

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  • 101 posts
MAIN.TXT

Deckard's System Scanner v20071014.68
Run by oleg on 2008-05-21 21:14:00
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as oleg.exe) ------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:14:07 PM, on 5/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\NetZero\exec.exe
C:\PROGRA~1\AIM\aim.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\NetZero\exec.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\NetZero\qsacc\x1exec.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\PROGRAM FILES\SCANSOFT\OMNIPAGESE4.0\OPWARESE4.EXE
C:\PROGRAM FILES\CANON\MYPRINTER\BJMYPRT.EXE
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Symantec AntiVirus\vpc32.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\oleg\desktop\dss.exe
C:\DOCUME~1\oleg\Desktop\oleg.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=0060914
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=0060914
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Popup-Blocker Class - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\X1IEBHO.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.2480\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\RunOnce: [untd_recovery] "C:\Program Files\NetZero\qsacc\x1exec.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: Display All Images with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/228"
O8 - Extra context menu item: Display Image with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/227"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 9774 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R2 mdmxsdk - c:\windows\system32\drivers\mdmxsdk.sys <Not Verified; Conexant; Diagnostic Interface>
R3 DSproct - c:\program files\dellsupport\gtaction\triggers\dsproct.sys <Not Verified; Gteko Ltd.; processt>

S3 EraserUtilDrvI3 - c:\program files\common files\symantec shared\eengine\eraserutildrvi3.sys (file missing)
S3 EraserUtilRebootDrv - c:\program files\common files\symantec shared\eengine\eraserutilrebootdrv.sys (file missing)
S3 HSF_DPV - c:\windows\system32\drivers\hsf_dpv.sys <Not Verified; Conexant Systems, Inc.; SoftK56 Modem Driver>
S3 HSFHWCD2 - c:\windows\system32\drivers\hsfhwcd2.sys <Not Verified; Conexant Systems, Inc.; SoftK56 Modem Driver>
S3 winachsf - c:\windows\system32\drivers\hsf_cnxt.sys <Not Verified; Conexant Systems, Inc.; SoftK56 Modem Driver>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 CCALib8 (Canon Camera Access Library 8) - c:\program files\canon\cal\calmain.exe <Not Verified; Canon Inc.; >


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2006-12-21 20:09:00 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job


-- Files created between 2008-04-21 and 2008-05-21 -----------------------------

2008-05-20 12:06:35 0 d-------- C:\Documents and Settings\oleg\Application Data\ZoomBrowser EX
2008-05-19 22:08:15 0 d-------- C:\Documents and Settings\All Users\Application Data\ZoomBrowser
2008-05-19 22:06:36 0 d-------- C:\Program Files\Common Files\Canon
2008-05-17 21:31:26 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-05-17 21:31:25 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-05-17 21:06:33 0 d-------- C:\Documents and Settings\All Users\Application Data\Dell
2008-05-17 20:41:42 0 d-------- C:\Program Files\Common Files\Download Manager


-- Find3M Report ---------------------------------------------------------------

2008-05-21 21:12:55 3350 --ahs---- C:\WINDOWS\system32\KGyGaAvL.sys
2008-05-21 21:12:52 88 -r-hs---- C:\WINDOWS\system32\5C9D95E9CB.sys
2008-05-21 21:06:20 0 d-------- C:\Documents and Settings\oleg\Application Data\Skype
2008-05-21 18:08:39 0 d-------- C:\Documents and Settings\oleg\Application Data\AdobeUM
2008-05-21 16:03:55 0 d-------- C:\Documents and Settings\oleg\Application Data\skypePM
2008-05-19 22:09:10 0 d-------- C:\Program Files\Canon
2008-05-19 22:06:36 0 d-------- C:\Program Files\Common Files
2008-05-19 00:41:38 62 --a------ C:\Documents and Settings\oleg\Application Data\AVSDVDPlayer.m3u
2008-05-17 19:06:28 0 d-------- C:\Program Files\NetZero
2008-05-01 18:44:49 0 d-------- C:\Documents and Settings\oleg\Application Data\Canon
2008-03-31 08:15:56 0 d-------- C:\Program Files\The Weather Channel FW


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [10/14/2005 08:49 PM]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [10/14/2005 08:46 PM]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [10/14/2005 08:50 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [10/05/2005 03:12 AM]
"ISUSPM Startup"="c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [06/10/2005 10:44 AM]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [06/10/2005 10:44 AM]
"DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [09/08/2005 05:20 AM]
"SSBkgdUpdate"="C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [09/30/2003 01:14 AM]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [06/02/2005 09:21 AM]
"vptray"="C:\PROGRA~1\SYMANT~1\VPTray.exe" [06/23/2005 07:27 PM]
"MSKDetectorExe"="C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" [11/07/2006 03:49 PM]
"WinPatrol"="C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe" [08/02/2007 12:59 PM]
"KernelFaultCheck"="C:\WINDOWS\system32\dumprep 0 -k" []
"SigmatelSysTrayApp"="stsystra.exe" [02/10/2006 06:17 PM C:\WINDOWS\stsystra.exe]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" []

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 05:00 AM]
"NetZero_uoltray"="C:\Program Files\NetZero\exec.exe" [02/21/2006 09:04 PM]
"AIM"="C:\PROGRA~1\AIM\aim.exe" [08/01/2006 04:35 PM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.2480\GoogleToolbarNotifier.exe" []
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 12:24 PM]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [03/15/2007 11:09 AM]
"ares"="C:\Program Files\Ares\Ares.exe" [12/14/2006 12:49 PM]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [03/30/2006 04:45 PM]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\runonce]
"untd_recovery"="C:\Program Files\NetZero\qsacc\x1exec.exe"

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [9/23/2005 10:05:26 PM]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\System Reserved]
@="Driver Group"





-- End of Deckard's System Scanner: finished at 2008-05-21 21:14:53 ------------

EXTRA.TXT
Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® D CPU 2.66GHz
CPU 1: Intel® Pentium® D CPU 2.66GHz
Percentage of Memory in Use: 61%
Physical Memory (total/avail): 1014.07 MiB / 386.5 MiB
Pagefile Memory (total/avail): 2441.18 MiB / 1789.03 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1931.97 MiB

C: is Fixed (NTFS) - 70.98 GiB total, 17.45 GiB free.
D: is CDROM (UDF)

\\.\PHYSICALDRIVE0 - HDS728080PLA380 - 74.5 GiB - 3 partitions
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 70.98 GiB - C:
\PARTITION2 - Unknown - 3.48 GiB



-- Security Center -------------------------------------------------------------

AUOptions is set to notify before install.
Windows Internal Firewall is enabled.

FirstRunDisabled is set.
AntiVirusDisableNotify is set.
FirewallDisableNotify is set.
UpdatesDisableNotify is set.

AV: Symantec AntiVirus Corporate Edition v10.0.1.1000 (Symantec Corporation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:America Online 9.0"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:America Online 9.0"
"C:\\Documents and Settings\\oleg\\Desktop\\utorrent.exe"="C:\\Documents and Settings\\oleg\\Desktop\\utorrent.exe:*:Enabled:µTorrent"
"C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:*:Enabled:AOL Instant Messenger"
"C:\\Program Files\\Ares\\Ares.exe"="C:\\Program Files\\Ares\\Ares.exe:*:Enabled:Ares"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Microsoft Office\\OFFICE11\\WINWORD.EXE"="C:\\Program Files\\Microsoft Office\\OFFICE11\\WINWORD.EXE:*:Enabled:Microsoft Office Word"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Documents and Settings\\oleg\\Desktop\\ilya\\utorrent.exe"="C:\\Documents and Settings\\oleg\\Desktop\\ilya\\utorrent.exe:*:Enabled:µTorrent"
"C:\\Program Files\\Skype\\Phone\\Skype.exe"="C:\\Program Files\\Skype\\Phone\\Skype.exe:*:Enabled:Skype. Take a deep breath "


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\oleg\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.5.0_06\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=DHXZKRB1
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\oleg
LOGONSERVER=\\DHXZKRB1
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Microsoft SQL Server\80\Tools\Binn\;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 7, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0407
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.5.0_06\lib\ext\QTJava.zip
SESSIONNAME=Console
SonicCentral=C:\Program Files\Common Files\Sonic Shared\Sonic Central\
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\oleg\LOCALS~1\Temp
TMP=C:\DOCUME~1\oleg\LOCALS~1\Temp
USERDOMAIN=DHXZKRB1
USERNAME=oleg
USERPROFILE=C:\Documents and Settings\oleg
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

oleg (admin)
Administrator (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
--> MsiExec.exe /I{403EF592-953B-4794-BCEF-ECAB835C2095}
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-Aware SE Personal --> C:\PROGRA~1\Lavasoft\AD-AWA~1\UNWISE.EXE C:\PROGRA~1\Lavasoft\AD-AWA~1\INSTALL.LOG
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Reader 7.0.9 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70900000002}
Adobe Shockwave Player --> C:\WINDOWS\system32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Macromed\SHOCKW~1\Install.log
America Online (Choose which version to remove) --> C:\Program Files\Common Files\aolshare\Aolunins_us.exe
AOL Coach Version 1.0(Build:20040229.1 en) --> C:\Program Files\Common Files\aolshare\Coach\AolCInUn.exe
AOL Connectivity Services --> C:\PROGRA~1\COMMON~1\AOL\ACS\AcsUninstall.exe /c
AOL Instant Messenger --> C:\Program Files\AIM\uninstll.exe -LOG= C:\Program Files\AIM\install.log -OEM=
AOLIcon --> MsiExec.exe /I{62BD0AE0-4EB1-4BBB-8F43-B6400C8FEB2C}
Apple Software Update --> MsiExec.exe /I{A50C25D7-62E9-4511-AD70-8E2DA5E79B7D}
ArcSoft PhotoStudio 5.5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{85309D89-7BE9-4094-BB17-24999C6118FC}\SETUP.EXE" -l0x9
Ares 1.9.9 --> "C:\Program Files\Ares\uninstall.exe"
Avi2Dvd 0.4.4 beta --> C:\Program Files\Avi2Dvd\uninst.exe
AviSynth 2.5 --> "C:\Program Files\AviSynth 2.5\Uninstall.exe"
AVS DVD Player version 2.2 --> "C:\Program Files\AVSMedia\DVDPlayer\unins000.exe"
Canon Camera Access Library --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\CAL\Uninst.ini"
Canon Camera Support Core Library --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\CSCLIB\Uninst.ini"
Canon Camera Window DC_DV 5 for ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowDVC\Uninst.ini"
Canon Camera Window DC_DV 6 for ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowDVC6\Uninst.ini"
Canon Camera Window MC 6 for ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowMC\Uninst.ini"
Canon G.726 WMP-Decoder --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\G726Decoder\G726DecUnInstall.ini"
Canon MovieEdit Task for ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\ZoomBrowser EX\Program\MVWUninst.ini"
Canon MP Navigator 3.0 --> "C:\Program Files\Canon\MP Navigator 3.0\Maint.exe" /UninstallRemove C:\Program Files\Canon\MP Navigator 3.0\uninst.ini
Canon MP160 --> "C:\WINDOWS\system32\CanonIJ Uninstaller Information\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP160\DelDrv.exe" /U:{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP160 /L0x0009
Canon MP160 User Registration --> C:\Program Files\Canon\IJEREG\MP160\UNINST.EXE
Canon My Printer --> C:\Program Files\Canon\MyPrinter\uninst.exe uninst.ini
Canon RAW Image Task for ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\RAW Image Task\Uninst.ini"
Canon RemoteCapture Task for ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\RemoteCaptureTask DC\Uninst.ini"
Canon Utilities Easy-PhotoPrint --> C:\Program Files\Canon\Easy-PhotoPrint\uninst.exe uninst.ini
Canon Utilities EOS Utility --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\EOS Utility\Uninst.ini"
Canon Utilities PhotoStitch --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\PhotoStitch\Uninst.ini"
Canon Utilities ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\ZoomBrowser EX\Program\Uninst.ini"
CD Eject Tool 2.6 --> "C:\Program Files\CD Eject Tool\unins000.exe"
Corel Photo Album 6 --> MsiExec.exe /X{8A9B8148-DDD7-448F-BD6C-358386D32354}
Dell CinePlayer --> MsiExec.exe /I{43CAC9A1-1993-4F65-9096-7C9AFC2BBF54}
Dell Digital Jukebox Driver --> C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s
Dell Driver Reset Tool --> MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}
DellSupport --> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Digital Content Portal --> MsiExec.exe /I{B702CCCE-3176-4DBF-B932-D1B8F402F330}
DivX Codec --> C:\Program Files\DivX\DivXCodecUninstall.exe /CODEC
DivX Web Player --> C:\Program Files\DivX\DivXWebPlayerUninstall.exe /PLUGIN
DVD Shrink 3.2 --> "C:\Program Files\DVD Shrink\unins000.exe"
EarthLink setup files --> MsiExec.exe /X{728278A1-0BB7-45E4-AC5E-91D7C0FD1EDE}
Easy-WebPrint --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Canon\Easy-WebPrint\Uninst.isu"
High Definition Audio Driver Package - KB835221 --> C:\WINDOWS\$NtUninstallKB835221WXP$\spuninst\spuninst.exe
HijackThis 2.0.2 --> "C:\Documents and Settings\oleg\Desktop\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Intel® Graphics Media Accelerator Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx2ID PCI\VEN_8086&DEV_2776 PCI\VEN_8086&DEV_2772
Intel® PRO Network Connections Drivers --> Prounstl.exe
Intel® PROSet for Wired Connections --> MsiExec.exe /I{83F793B5-8BBF-42FD-A8A6-868CB3E2AAEA}
iTunes --> MsiExec.exe /I{446DBFFA-4088-48E3-8932-74316BA4CAE4}
J2SE Runtime Environment 5.0 Update 10 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150100}
J2SE Runtime Environment 5.0 Update 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150060}
Java™ 6 Update 2 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020}
Java™ 6 Update 5 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
JukeBox Database v2.01 (32-bit) --> C:\WINDOWS\ST4UNST.EXE -n "C:\Program Files\Jukebox32\ST4UNST.LOG"
Learn2 Player (Uninstall Only) --> C:\Program Files\Learn2.com\StRunner\stuninst.exe
LiveUpdate 2.6 (Symantec Corporation) --> C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE /U
Malwarebytes' Anti-Malware --> "C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
MCU --> MsiExec.exe /I{D2988E9B-C73F-422C-AD4B-A66EBE257120}
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Office Outlook 2003 with Business Contact Manager Update --> MsiExec.exe /I{BA68600E-96D9-4E92-80F2-26B9681B5A63}
Microsoft Office Professional Edition 2003 --> MsiExec.exe /I{91110409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Small Business Edition 2003 --> MsiExec.exe /I{91CA0409-6000-11D3-8CFE-0150048383C9}
Microsoft Plus! Digital Media Edition Installer --> MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE --> MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Microsoft SQL Server Desktop Engine (MICROSOFTSMLBIZ) --> MsiExec.exe /X{E09B48B5-E141-427A-AB0C-D3605127224A}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Works --> MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
Mozilla Firefox (2.0.0.14) --> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MultiMedia Software --> C:\Program Files\Video Add-on\uninst.exe
Musicmatch® Jukebox --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{85D3CC30-8859-481A-9654-FD9B74310BEF}\setup.exe" -l0x9 -uninst
NetZero Internet --> "C:\Program Files\NetZero\uninst.exe"
NHL07 Demo --> C:\Program Files\EA SPORTS\NHL07 Demo\EAUninstall.exe
Panda ActiveScan --> C:\WINDOWS\system32\ASUninst.exe Panda ActiveScan
PokerRoom.com (remove only) --> "C:\Program Files\PokerRoom.com\uninstall.exe"
Qualxserve Service Agreement --> MsiExec.exe /X{0F756CD9-4A1E-409B-B101-601DDC4C03AA}
QuickTime --> MsiExec.exe /I{50D8FFDD-90CD-4859-841F-AA1961C7767A}
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Roxio DLA --> MsiExec.exe /I{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
Roxio MyDVD LE --> MsiExec.exe /I{21657574-BD54-48A2-9450-EB03B2C7FC29}
Roxio RecordNow Audio --> MsiExec.exe /I{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
Roxio RecordNow Copy --> MsiExec.exe /I{B12665F4-4E93-4AB4-B7FC-37053B524629}
Roxio RecordNow Data --> MsiExec.exe /I{075473F5-846A-448B-BCB3-104AA1760205}
ScanSoft OmniPage SE 4.0 --> MsiExec.exe /I{29D851C2-048C-4B5E-8D1F-25D473342BB5}
SearchAssist --> C:\DELL\SearchAssist\UninstSA.bat
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Skype™ 3.6 --> MsiExec.exe /X{5C82DAE5-6EB0-4374-9254-BE3319BA4E82}
Soft Data Fax Modem --> C:\Program Files\CONEXANT\CNXT_MODEM_USB_VID_0572&PID_1300\HXFSETUP.EXE -U -IVID_0572&PID_1300
Sonic Activation Module --> MsiExec.exe /I{5B6BE547-21E2-49CA-B2E2-6A5F470593B1}
Sonic Update Manager --> MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
Symantec AntiVirus --> MsiExec.exe /I{3248E093-5288-4CA9-B3AB-11A675FEA1F9}
URL Assistant --> regsvr32 /u /s "C:\Program Files\BAE\BAE.dll"
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
WebCyberCoach 3.2 Dell --> "C:\Program Files\WebCyberCoach\b_Dell\WCC_Wipe.exe" "WebCyberCoach ext\wtrb" /inf "engine.inf,RealUninstallSection,,4" /infcfg "enginecf.inf,RealUninstallSection,,4"
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
WinPatrol 2007 --> C:\PROGRA~1\BILLPS~1\WINPAT~1\Setup.exe /remove /q0
WinRAR archiver --> C:\Program Files\WinRAR\uninstall.exe


-- Application Event Log -------------------------------------------------------

Event Record #/Type1732 / Error
Event Submitted/Written: 05/21/2008 00:38:43 PM
Event ID/Source: 5 / Symantec AntiVirus
Event Description:
Threat Found!Threat: Infostealer in File: c:\windows\system32\drivers\fnt59.sys by: Manual scan. Action: Quarantine succeeded. Action Description: The file was quarantined successfully.

Event Record #/Type1731 / Warning
Event Submitted/Written: 05/21/2008 00:38:36 PM
Event ID/Source: 6 / Symantec AntiVirus
Event Description:
Could not scan 15 files inside C:\WINDOWS\Temp\Temporary Internet Files\Content.IE5\4V4X2R6R\valert[1].ui due to extraction errors encountered by the Decomposer Engines.

Event Record #/Type1730 / Warning
Event Submitted/Written: 05/21/2008 00:29:07 PM
Event ID/Source: 6 / Symantec AntiVirus
Event Description:
Could not scan 1 files inside C:\Program Files\Microsoft Plus! Digital Media Edition\PlusDME11.cab due to extraction errors encountered by the Decomposer Engines.

Event Record #/Type1729 / Warning
Event Submitted/Written: 05/21/2008 00:28:11 PM
Event ID/Source: 6 / Symantec AntiVirus
Event Description:
Could not scan 38 files inside C:\Program Files\Lavasoft\Ad-Aware SE Personal\Skins\Ad-Aware SE default.ask due to extraction errors encountered by the Decomposer Engines.

Event Record #/Type1728 / Warning
Event Submitted/Written: 05/21/2008 00:19:11 PM
Event ID/Source: 6 / Symantec AntiVirus
Event Description:
Could not scan 1 files inside C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\YH561411.CAB due to extraction errors encountered by the Decomposer Engines.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type35424 / Error
Event Submitted/Written: 05/21/2008 09:13:00 PM
Event ID/Source: 7001 / Service Control Manager
Event Description:
The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Event Record #/Type35423 / Error
Event Submitted/Written: 05/21/2008 09:13:00 PM
Event ID/Source: 7001 / Service Control Manager
Event Description:
The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Event Record #/Type35422 / Error
Event Submitted/Written: 05/21/2008 09:13:00 PM
Event ID/Source: 7001 / Service Control Manager
Event Description:
The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Event Record #/Type35421 / Error
Event Submitted/Written: 05/21/2008 09:13:00 PM
Event ID/Source: 7001 / Service Control Manager
Event Description:
The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Event Record #/Type35420 / Error
Event Submitted/Written: 05/21/2008 09:13:00 PM
Event ID/Source: 7001 / Service Control Manager
Event Description:
The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058



-- End of Deckard's System Scanner: finished at 2008-05-21 21:14:53 ------------
  • 0

#6
kahdah

kahdah

    GeekU Teacher

  • Retired Staff
  • 15,822 posts
Please do an online scan with Kaspersky WebScanner
(This scanner is for use with internet explorer only)
Click on "Accept"

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as button:
  • Save the file in txt format to your desktop.
  • Post that information in your next post.

  • 0

#7
drpepper23

drpepper23

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 101 posts
SEE THE ATTACHED FILE. THANKS.

Attached Files


  • 0

#8
kahdah

kahdah

    GeekU Teacher

  • Retired Staff
  • 15,822 posts
PLease uninstall Viewpoint Media Player.
===========================
Please download the OTMoveIt2 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    C:\Documents and Settings\oleg\Local Settings\Temp\inststub.exe
    C:\Program Files\Viewpoint
    emptytemp
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to be Moved" window (under the light Yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • OTMoveit2 will create a log of moved files in the C:\_OTMoveIt\MovedFiles folder. The log's name will appear as the date and time it was created, with the format mmddyyyy_hhmmss.log. Open this log in Notepad and post its contents in your next reply.
  • Close OTMoveIt2
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
============
Post that log and a new Hijackthis log and let me know how things are running?
  • 0

#9
drpepper23

drpepper23

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 101 posts
OTMoveIt2 log

C:\Documents and Settings\oleg\Local Settings\Temp\inststub.exe moved successfully.
C:\Program Files\Viewpoint\Viewpoint Experience Technology\NewComponents moved successfully.
C:\Program Files\Viewpoint\Viewpoint Experience Technology\DownloadedComponents\AxMetaStream_Win moved successfully.
C:\Program Files\Viewpoint\Viewpoint Experience Technology\DownloadedComponents moved successfully.
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components moved successfully.
C:\Program Files\Viewpoint\Viewpoint Experience Technology moved successfully.
C:\Program Files\Viewpoint moved successfully.
< emptytemp >
File delete failed. C:\DOCUME~1\oleg\LOCALS~1\Temp\Perflib_Perfdata_980.dat scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\oleg\LOCALS~1\Temp\Perflib_Perfdata_cfc.dat scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\oleg\LOCALS~1\Temp\~DF11DE.tmp scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\oleg\LOCALS~1\Temp\~DFBF2A.tmp scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\oleg\LOCALS~1\Temp\~DFC7D9.tmp scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\oleg\LOCALS~1\Temp\~DFD79F.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_518.dat scheduled to be deleted on reboot.
Temp folders emptied.
IE temp folders emptied.

OTMoveIt2 by OldTimer - Version 1.0.4.2 log created on 05232008_144544

Files moved on Reboot...
File C:\DOCUME~1\oleg\LOCALS~1\Temp\Perflib_Perfdata_980.dat not found!
File C:\DOCUME~1\oleg\LOCALS~1\Temp\Perflib_Perfdata_cfc.dat not found!
File C:\DOCUME~1\oleg\LOCALS~1\Temp\~DF11DE.tmp not found!
C:\DOCUME~1\oleg\LOCALS~1\Temp\~DFBF2A.tmp moved successfully.
File C:\DOCUME~1\oleg\LOCALS~1\Temp\~DFC7D9.tmp not found!
File C:\DOCUME~1\oleg\LOCALS~1\Temp\~DFD79F.tmp not found!
File C:\WINDOWS\temp\Perflib_Perfdata_518.dat not found!

Hijackthis.log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:54:31 PM, on 5/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\notepad.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\NetZero\exec.exe
C:\PROGRA~1\AIM\aim.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\NetZero\qsacc\x1exec.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRAM FILES\SCANSOFT\OMNIPAGESE4.0\OPWARESE4.EXE
C:\PROGRAM FILES\CANON\MYPRINTER\BJMYPRT.EXE
C:\Documents and Settings\oleg\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=0060914
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=0060914
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Popup-Blocker Class - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\X1IEBHO.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.2480\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\RunOnce: [untd_recovery] "C:\Program Files\NetZero\qsacc\x1exec.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: Display All Images with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/228"
O8 - Extra context menu item: Display Image with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/227"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 9717 bytes

The PC is running smoother, but there are still periodic spike in PC USAGE up to like 98%. I think it may have something to do with the recent update from Symantec.
  • 0

#10
kahdah

kahdah

    GeekU Teacher

  • Retired Staff
  • 15,822 posts
Yes Symantec is not a favorite of mine.
Their live update can use a bit of memory.
============================
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 6.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
  • Click on Continue.
  • Click on the link to download Windows Offline Installation (jre-6u6-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.
====================
Cleanup::
  • Make sure you have an Internet Connection.
  • Double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Click on the CleanUp! button
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OtMoveit2 to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
===============
Delete\uninstall anything else that we have used.

System Restore
Then I will need you to reset your System Restore points.
The link below shows how to create a clean restore point.
How to Turn On and Turn Off System Restore in Windows XP
http://support.micro...kb/310405/en-us
=====================================
After that your log is clean. :)

The following is a list of tools and utilities that I like to suggest to people.
You do not have to have all or any of them they are only suggestions.
This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

Spybot Search & Destroy-Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

Ad-Aware-Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.

Spyware Blaster - Great prevention tool to keep nasties from installing on your system.

Spywareguard-Works as a Spyware "Shield" to protect your computer from getting malware in the first place.

IE-SPYAD- puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.

Tony Klein article To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein.
  • 0

#11
drpepper23

drpepper23

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 101 posts
hmm i was hoping you'd be able to help clean more, but your efforts are appreciated. thanks for the help.
  • 0

#12
kahdah

kahdah

    GeekU Teacher

  • Retired Staff
  • 15,822 posts
You are welcome but there is nothing left to clean.
  • 0






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