[mummykim]

h i,my computer keeps turning off & on,every time i start up it goes onto bios mode then turns off then on i cant do a thing with it,will i need to take it to a repair shop or is there anything i can do?using daughters laptop at mo.

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Have you ever kicked your Power Cord?

How old is your computer?

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PILL5B3RRY

[PILL5B3RRY]

Have you ever kicked your Power Cord?

How old is your computer?

Answer these questions and please get back to me

PILL5B3RRY

[wannabe1]

Hello mummykim...

Just for a little clarification...

When you turn the machine on, it will give you the BIOS screen and then just shuts down? Then it will not start for some time thereafter?

Or will it eventually boot to Windows only Windows does not respond?

wannabe1

[SRX660]

From what you are saying it sound like your hard drive has died. There are testing software you can burn to a CD and use in the computer to see if the drive is truly dead. You do not even need to have windows working to use these programs.

Western Digital has the Data lifeguard Diagonistics program.
http://support.wdc.c...ndex.asp?swid=1

Seagate has the seatools for seagate and maxtor drives.
http://www.seagate.c...loads/seatools/

Samsung uses the ES-Tool
http://www.samsung.c...es/ES_Tool.html

Fujitsu has their own tools here.
http://www.fujitsu.c.../utilities.html

Hitachi has tools for IBM HD's also.
http://www.hitachigs...rt/download.htm

If you don't think you are up to doing this it is easy to have a local shop test your HD to see if its any good. I test them for a $10 fee for anyone that wants to bring one to my shop.

SRX660

[mummykim]

not kicked cord,computer is about 2 years old,it started to turn off a few days ago but got worse .

[mummykim]

wheni start computer it white screen comes up bios mode or tab,then it goes sraight onto black page saying windows did not start successfully try safe mode,safe mode with net working,safe mode with command promp,last known configuration,start windows normally then starts up all over again,have to turn off by start button ?

[wannabe1]

Do you have an XP installation cd?

[mummykim]

no disc

[mummykim]

was pre loaded when i bought computer,

[wannabe1]

Download RC.iso and burn it to a cd as an ISO image. You may need a burning tool like ISO Recorder to do this...be sure to get the version for the operating system you'll be creating the disk on. Note: This disc must be burned as an ISO Image...ISO Recorder will do this very simply by adding "Copy Image to CD" to the right click menu. Right click the downloaded ISO file to be burned, choose the "Copy Image to CD" option to start the application, and burn it using the default settings.

Boot from the RC.ISO CD just as you would from the installation CD.

At the "Welcome to Setup" screen, press R to start Recovery Console. Choose the installation to be repaired by number (usually 1) and press "Enter".

When you are asked for the Administrator password, leave it blank and press "Enter".

At the command prompt, type chkdsk /r and press "Enter". (Note the space before /r) The disk check operation will start.

This will be a very thorough check of the hard drive and the file system...be patient and let it complete. It may appear to hang or even back up a few times...this is normal. 60 to 90 minutes is not unusual for this check...it may take longer in some cases.

Once the check completes and you are back at the command prompt, type exit and press "Enter". Let your computer boot normally to Windows.