[Corelis]

I recently upgraded my Norton AV to 2008 and for whatever reason I can no longer Remote desktop into the computer running the new Norton.

Nothing as far as my settings on Vista have changed AFAIK, but I no longer am able to Remote in from Home to work.

Before I uninstall 2008 and go back to 2007, does anyone know what/how I need to configure 2008 to Get back to Remote Desktopping in. I am a workaholic and need my work computer accessible 24/7 *I know I'm lame*.

Any help would be greatly appreciated.

John

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Have you checked the firewall settings? I belive there is an option in the Norton AV '08 options that has to be enabled for remote conections as well.

[steveie85ca]

Have you checked the firewall settings? I belive there is an option in the Norton AV '08 options that has to be enabled for remote conections as well.

[Corelis]

Steveie:

Thank you for your response. to answer your question yes, I did check the options of the NAV 2008. The problem is there is no direct enable/disable option in this version, at least none i can find that specifically point to the firewall. If you or anyone else can give me a bit of Guidance who has been able to disable the entire firewall on NAV2008, I wouldn't mind relying solely on my Windows Firewall and Password Protection and disabling NAV firewall 100%.

Appreciatively

Corelis

[starjax]

Here is an example of how you go in and change the settings in Norton:

Start Norton AntiVirus 2008.

2
On the Norton AntiVirus tab, click Settings.

3
Under Web Browsing, click Internet Worm Protection, and then click Configure.

4
Under How to customize your settings, click Program Control.

5
Scroll through the list of programs, until you find "Microsoft Internet Explorer" or your Web browser. Some common Web browsers other than Internet Explorer are:

* Mozilla Firefox
* AOL Explorer

6
Change the Access from Block or Custom to Allow.

7
In the Norton AntiVirus Program Rules window, click OK.

One thing you did not make clear is this just Nortain AV 2008 or is the the Security Suite?

[Corelis]

Thank you for the response, the suite IMHO is garbage and I use soley the AV product.

In the end I found the culprit was the Vista Firewall. For whatever reason, the Firewall doesn't accept the connection any longer, although the Exclusion is made for remote desktop.

I am unsure if it was a recent Vista Update or the NAV 2008 or a combination of the two. but when i disengaged the Vista Firewall I was able to Remote In.

Thank you for your replies, I appreciate all the help this site makes available to me.

Best regards,

Corelis

[jbaillie]

firstly try turning nortan off and see if you can connect then you for definate its nortan sec then create a rule in nortan for port 3389