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Help Please Can Only Boot In Safe Mode, virus malware hjt log


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dloveaz

dloveaz

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I am working on my sister's computer and her kids got a virus on it or bad malware. I can only boot in safe mode. She has Vista. I am not turning up much on any kind of scan with panda active scan or spybot or kaspersky online. I would like to post my HJT log and get started that way. I can not install and uninstall certain things in Safe mode, like Norton. Don't know where to go. Please help. I Have also tried Combo fix and Vundo Fix and it has found or fixed nothing, also cleaned temp and used ccleaner. When I boot up normal, all I see is dollar signs $$ across the screen. Thank you. I believe the only thing Panda Active Scan found was cookies, and the exe for the combo fix. I Have also tried Combo fix and Vundo Fix and it has found or fixed nothing. When I boot up normal, all I see is dollar signs $$ across the screen. Thank you.
Also, I can not seem to turn off system restore in vista in safe mode, which is all i can get to. I get to a system properties screen with computer name, remote, etc. also, this seems to have happened after my nephew was playing Runescape. the computer shut down on him, screen said going to sleep and next bootup has all the $$ signs after the HP boot logo screen


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:58:37 PM, on 5/19/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cox.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...a...&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto
O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"
O4 - HKLM\..\Run: [osCheck] "c:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKLM\..\RunOnce: [GrpConv] grpconv -o
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: HP Connections.lnk = C:\Program Files\HP Connections\6811507\Program\HP Connections.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O13 - Gopher Prefix:
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 7639 bytes
_____________________________

Here is ActiveScan 2.0 report from last night, I think the last thing it found NirCmdC.cfexe is part of Combofix i downloaded so i think its a false positve, I just cant find where or what virus i have:

;*******************************************************************************
********************************************************************************
********************
ANALYSIS: 2008-05-18 20:21:51
PROTECTIONS: 1
MALWARE: 29
SUSPECTS: 0
;*******************************************************************************
********************************************************************************
********************
PROTECTIONS
Description Version Active Updated
;===============================================================================
================================================================================
====================
Norton Internet Security 2007 Yes Yes
;===============================================================================
================================================================================
====================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===============================================================================
================================================================================
====================
00101555 Application/KillApp.B HackTools No 0 Yes No C:\hp\bin\KillIt.exe
00139059 Cookie/Traffic Marketplace TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][2].txt
00139060 Cookie/Casalemedia TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][2].txt
00139061 Cookie/Doubleclick TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][2].txt
00139061 Cookie/Doubleclick TrackingCookie No 0 Yes No C:\Users\Laurie\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
00139061 Cookie/Doubleclick TrackingCookie No 0 Yes No C:\Users\Laurie\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
00139064 Cookie/Atlas DMT TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
00139064 Cookie/Atlas DMT TrackingCookie No 0 Yes No C:\Users\Laurie\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
00139064 Cookie/Atlas DMT TrackingCookie No 0 Yes No C:\Users\Laurie\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][3].txt
00145457 Cookie/FastClick TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
00145731 Cookie/Tribalfusion TrackingCookie No 0 Yes No C:\Users\Laurie\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
00145731 Cookie/Tribalfusion TrackingCookie No 0 Yes No C:\Users\Laurie\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
00145731 Cookie/Tribalfusion TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
00145738 Cookie/Mediaplex TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
00167642 Cookie/Com.com TrackingCookie No 0 Yes No C:\Users\Laurie\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
00167704 Cookie/Xiti TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
00167753 Cookie/Statcounter TrackingCookie No 0 Yes No C:\Users\Laurie\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
00167753 Cookie/Statcounter TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
00167753 Cookie/Statcounter TrackingCookie No 0 Yes No C:\Users\Laurie\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
00168056 Cookie/YieldManager TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
00168056 Cookie/YieldManager TrackingCookie No 0 Yes No C:\Users\Laurie\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
00168061 Cookie/Apmebf TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
00168076 Cookie/BurstNet TrackingCookie No 0 Yes No C:\Users\Laurie\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
00168090 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][2].txt
00168093 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
00168110 Cookie/Server.iad.Liveperson TrackingCookie No 0 Yes No C:\Users\Laurie\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
00168116 Cookie/Comclick TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
00169190 Cookie/Advertising TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
00169287 Cookie/Adrevolver TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][2].txt
00170495 Cookie/PointRoll TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
00170554 Cookie/Overture TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][2].txt
00170556 Cookie/RealMedia TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][2].txt
00171982 Cookie/QuestionMarket TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
00171982 Cookie/QuestionMarket TrackingCookie No 0 Yes No C:\Users\Laurie\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
00172221 Cookie/Zedo TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
00172221 Cookie/Zedo TrackingCookie No 0 Yes No C:\Users\Laurie\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
00173520 Cookie/Bluestreak TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][2].txt
00173520 Cookie/Bluestreak TrackingCookie No 0 Yes No C:\Users\Laurie\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
00184846 Cookie/Adrevolver TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
00262020 Cookie/Atwola TrackingCookie No 0 Yes No C:\Users\Brett\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][2].txt
01176994 Bck/VB.XB Virus/Trojan No 0 No No C:\$Recycle.Bin\S-1-5-21-1630248594-483719516-4063969034-1000\$RDYJAQ7.exe[327882R2FWJFW\NirCmdC.cfexe]
;===============================================================================
================================================================================
====================
SUSPECTS
Sent Location �45��
3
;===============================================================================
================================================================================
====================
;===============================================================================
================================================================================
====================
VULNERABILITIES
Id Severity Description �45��
3
;===============================================================================
================================================================================
====================
;===============================================================================
================================================================================
==================
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