Other times I boot to the same disarranged desktop but with no hourglass and no ability to activate any icons.
Other times I boot to this error message
“Windows: A fatal exception OE has occurred at 015F: BFF9DBA7. The current application will be terminated.” and the only action I can take thereafter is to Power OFF.
If I click F8 during startup and select Safe Mode I find I can activate WORD, Settings, Control Panel, etc.
. What does”OE” in the error message mean? Does that address (015F etc) tell you what the trouble might be? I would certainly appreciate any suggestions on how to proceed