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Completely Confused:(!


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#1
Justin805

Justin805

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Ok well 1st of all my Internet Explorer internet connection is lost after browsing for no set time....Meaning after browsing for 10min-45min my internet connection is blocked....My connection icon reads connected but when trying to use any programs that require internet connection I get replies saying theres no connection so I end up having to restart my laptop............2nd My windows media player seems to be having a problem I think, examples: when I try to watch a movie via netflix instant viewer I get thru the whole process & then the screen shows the name of the movie & a return to browing tab but no movie plays, 2nd example: I use WMAConvert to convert my wma files & remove the DRM, well I use it all the time yet about a week ago I started getting an error message saying "windows media player 9 is required & to install it" And I've upgraded both WMP11 & WMAConvert....I've tried dell support & WMAConvert support & so far no results.....Now I found this site cause I was searching for details on PROCESS: DSBROKERSERVICE....So I've downloaded the Hijackthis program & now I'll wait for one of you to direct me on what to do next....PLEASE HELP......Here is my 1st hijack scan:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:50:21 AM, on 5/22/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)
Boot mode: Normal

Running processes:
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\McAfee\MSK\mskagent.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Windows\sttray.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Windows Mail\WinMail.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\msconfig.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com/br...H...RR&d=homerr
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/br...H...RR&d=homerr
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Road Runner High Speed Online
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.914.9778\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: PicLens plug-in for Internet Explorer - {EAEE5C74-6D0D-4aca-9232-0DA4A7B866BA} - C:\Program Files\PicLensIE\PicLens.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-3718870241-1295349200-282587014-500\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Administrator')
O4 - HKUS\S-1-5-21-3718870241-1295349200-282587014-500\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler (User 'Administrator')
O4 - HKUS\S-1-5-21-3718870241-1295349200-282587014-500\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Administrator')
O4 - HKUS\S-1-5-21-3718870241-1295349200-282587014-500\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (User 'Administrator')
O4 - HKUS\S-1-5-21-3718870241-1295349200-282587014-500\..\Run: [NextSTART] C:\Program Files\Winstep\nextstart.exe autostart (User 'Administrator')
O4 - HKUS\S-1-5-21-3718870241-1295349200-282587014-500\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Administrator')
O4 - HKUS\S-1-5-21-3718870241-1295349200-282587014-500\..\Run: [Camfrog] "C:\Program Files\Camfrog\Camfrog Video Chat\CamfrogNet.exe" 0 C:\Program Files\Camfrog\Camfrog Video Chat\Camfrog Video Chat.exe (User 'Administrator')
O4 - HKUS\S-1-5-21-3718870241-1295349200-282587014-500\..\Run: [A-ToolBar] C:\Program Files\A-ToolBar\AToolBar.exe s (User 'Administrator')
O4 - HKUS\S-1-5-21-3718870241-1295349200-282587014-500\..\RunOnce: [Application Restart #0] C:\Program Files\Windows Defender\MSASCui.exe -Hide (User 'Administrator')
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [DelayShred] c:\PROGRA~1\mcafee\mshr\ShrCL.EXE /P7 /q C:\Users\Justin\AppData\Local\Temp\HSPERF~1.SH! C:\Users\Justin\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\FV66ZW5L\98YXCA~1.SH! C:\Users\Justin\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\U1VNS3KK\583ECA~1.SH! C:\Users\Justin\AppData\Local\Temp\Low\AxPlayer.SH! C:\Users\Justin\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\PRCH7US2\D2X6CA~1.SH! C:\Users\Justin\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\JS5G7BQZ\WMLICE~1.SH! C:\Users\Justin\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\JS5G7BQZ\WXE0CA~1.SH! C:\Users\Justin\AppData\Local\Temp\Low\HSPERF~1.SH! C:\Users\Justin\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\PRCH7US2\MPO0CA~1.SH! C:\Users\Justin\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\8E8ZSCLU\O58HCA~1.SH! C:\$Recycle.Bin\S-1-5-~4\$R2MYXJE.SH! C:\Users\Justin\AppData\Local\Temp\TEMP1_~1.SH! C:\Users\Justin\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\4IY
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [DelayShred] c:\PROGRA~1\mcafee\mshr\ShrCL.EXE /P7 /q C:\Users\Justin\AppData\Local\Temp\HSPERF~1.SH! C:\Users\Justin\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\FV66ZW5L\98YXCA~1.SH! C:\Users\Justin\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\U1VNS3KK\583ECA~1.SH! C:\Users\Justin\AppData\Local\Temp\Low\AxPlayer.SH! C:\Users\Justin\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\PRCH7US2\D2X6CA~1.SH! C:\Users\Justin\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\JS5G7BQZ\WMLICE~1.SH! C:\Users\Justin\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\JS5G7BQZ\WXE0CA~1.SH! C:\Users\Justin\AppData\Local\Temp\Low\HSPERF~1.SH! C:\Users\Justin\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\PRCH7US2\MPO0CA~1.SH! C:\Users\Justin\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\8E8ZSCLU\O58HCA~1.SH! C:\$Recycle.Bin\S-1-5-~4\$R2MYXJE.SH! C:\Users\Justin\AppData\Local\Temp\TEMP1_~1.SH! C:\Users\Justin\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\4IY
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Launch PicLens - {3437D640-C91A-458f-89F5-B9095EA4C28B} - C:\Program Files\PicLensIE\PicLens.dll
O9 - Extra button: Rip YouTube File - {38E51477-DDB4-4aed-9D61-D0C193E10749} - C:\Program Files\WMAConvert\YouTubeRipper.dll (file missing)
O9 - Extra 'Tools' menuitem: Rip YouTube file embedded in this page - {38E51477-DDB4-4aed-9D61-D0C193E10749} - C:\Program Files\WMAConvert\YouTubeRipper.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - http://support.dell....r/SysProExe.CAB
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Remote Procedure Call (RPC) Net (rpcnet) - Absolute Software Corp. - C:\Windows\system32\rpcnet.exe
O23 - Service: SoundMovieServer - SoundMovieServer - C:\Windows\system32\snmvtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 13918 bytes
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