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Bad experience with whancer, Windows Update busted


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#1
JacDX

JacDX

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Yesterday, after some time, i turned on my old Windows XP computer. What i found out is that for some reason, and in some way i cant even imagine, it was infected by a webhancer based adware: so it suddenly showed a window saying "to prove ownership type the following letters" that i ignored and to wich i promptly rebooted.
After boot however, my whole desktop was replaced by a saying to "click here and install our security software.. (or something) ". I didnt. Task manager and Windows Update also didnt work. After much fiddling (by then it was,like, midnight) i managed to find out i had a whancer adware and uninstalled it, by the simple mean of using the control panel: at that point, i reenabled task manager from the admin console and could also restore the wallpaper.
Windows update still doesnt work tho: automatic updates seems to be enabled from the control panel, but not in the security console screen - i also get a tray popup from it; the service used for manual updating is also disabled and won't start (doesnt even tell the reason).
At this time i'm at work, so i cant readily provide more information or try solutions for the next four hours - if anyone could provide me with the right advice, however, i'd be thankful to him for life.

JacDX

PS - excuse me for not using standard terms in relation to components and services, but i have the italian version of Windows XP
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#2
Mike

Mike

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Hi JacDX and welcome to GeekstoGo!

I suggest you head over to the malware forums. Read this thread first.
Following what is outlined there you will get rid of at least the majority of your malware problems.
If the problem still persists post a Hijack this log in this forum for the experts to analyze.
If it has been 3 days and you haven't received help, post in the waiting room and someone will get to you.

Just a heads up ... replying to your own thread will likely make you wait LONGER as it makes you appear to be receiving help already.
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#3
JacDX

JacDX

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Thanks for your welcome (being at work i had to be short, and couldnt introduce myself).
Also, excuse me for posting in the wrong forum- im correcting my mistake at once by posting where i should had in the first place:

http://www.geekstogo...ed-t199058.html

This seems like a very helpful and active community, and i'm happy being a little part of it.

Cya,

Jac
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#4
Mike

Mike

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No worries :)

I hope you will have your problem soon resolved!
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