[icyaries]

HELP!! MALWARE, TROJAN VIRUSES, LOST CONTROL PANEL AND VIRTUAL MEMORY.

I got tons of viruses back in december like malaware, trojan horse and all sorts of things. I downloaded AVG and Windows defender but it was showing hundreds and sometimes thousands of viruses a day. I just got my internet back up and now i would like to know what i need to do. my bacground is RED, my control panel is gone, my computer is crawling and shutting down programs. Also says administrator restictions. PLEASE HELP!!!

I followed most of the steps instructed in the malware forum. actually i did the panda activescan as well and after over 3hours of scaning, i went to login and it timed out so i lst the report and was unable to do the maintenance. Also, I installed the Windows XP service pack 3 about two days ago, before i installed and ran the programs below (this was way before I even knew about this site) hope i didnt makematters worse. I didnt even know if i had still had any viruses but obviously i did. What else do i need to do?

i ran the removal programs suggested like superantispyware, malware bytes, panda activescan, hijack this.

here s the hijack this log: what next? if you need the other logs, i have posted them under my topics or let me know and i will post them here. i am new to this site so please bare with me if i am doing something wrong.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:45:01 PM, on 5/21/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\twc\medicsp2\bin\sprtcmd.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe
C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpomau08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoFXM08.exe
C:\Program Files\TrueAssistant\TrueAssistant.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://ie.redirect.h...a...5&bd=presar

io&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://ie.redirect.h...a...105&bd=pres

ario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://us.rd.yahoo.c....yahoo.com/ext/

search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft

Internet Explorer presented by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -

C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\shell.exe
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} -

C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}

- C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} -

C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: {652ded37-1f45-6baa-1054-20398a90be15} -

{51eb09a8-9302-4501-aab6-54f173ded256} - C:\WINDOWS\system32\kbkdhqjh.dll (file

missing)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} -

C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - c:\Program

Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} -

c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} -

C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program

Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: 0 - {BE196A5B-F286-4671-C29F-E9D8D6B7417A} - C:\Program Files\Internet

Explorer\qukafoq.dll (file missing)
O2 - BHO: (no name) - {DBC21356-7072-4080-9552-A584C3F22B03} - C:\Program

Files\Common Files\mexolC:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\CEMG555077.exe.dll

(file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -

c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} -

C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -

C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program

files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program

Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec

Shared\ccApp.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe

SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe"

-atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader

8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [winshow] "C:\WINDOWS\winshow.exe"
O4 - HKLM\..\Run: [37313A343934363B3] 3F39423C413C3E4.exe
O4 - HKLM\..\Run: [{D6-6B-BA-A5-ZN}] c:\windows\system32\dwdsrngt.exe CHD001
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows

Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [medicsp2] C:\Program Files\twc\medicsp2\bin\sprtcmd.exe /P

medicsp2
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE"

-quiet
O4 - HKCU\..\Run: [swg] C:\Program

Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common

Files\Adobe\Updater5\AdobeUpdater.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program

Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program

Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE

(User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE

(User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE

(User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE

(User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common

Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: TrueAssistant.lnk = C:\Program

Files\TrueAssistant\TrueAssistant.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq

Connections\6750491\Program\Compaq Connections.exe
O4 - Global Startup: hp officejet 4100 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System,

DisableRegedit=1
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL

Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program

Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program

Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program

Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program

Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} -

C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -

{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage

Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer

Class) - http://acs.pandasoft...s/as2stubie.cab
O20 - AppInit_DLLs: c:\windows\system32\ldcore.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program

Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: vtutsrq - vtutsrq.dll (file missing)
O20 - Winlogon Notify: winccf32 - winccf32.dll (file missing)
O20 - Winlogon Notify: ymxyvblr - ymxyvblr.dll (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common

Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - Unknown owner -

C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour

Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -

c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation -

c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation -

c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation -

c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program

Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program

Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program

Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec

Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec

Corporation - c:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Pml Driver HPZ12 - Unknown owner -

C:\WINDOWS\system32\HPZipm12.exe (file missing)
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton

AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation

- c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program

Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SupportSoft Sprocket Service (medicsp2) (sprtsvc_medicsp2) -

SupportSoft, Inc. - C:\Program Files\twc\medicsp2\bin\sprtsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program

Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

--
End of file - 13703 bytes

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Multiple topics... This will now be closed.

Edited by koko_crunch, 26 May 2008 - 09:14 AM.

[koko_crunch]

Multiple topics... This will now be closed.

Edited by koko_crunch, 26 May 2008 - 09:14 AM.