[tooldude]

Hi, I'm new to this site and I may have viruses on my computer. Can someone please help me?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:34:27 AM, on 5/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Updater.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\GuardID Systems\ID Vault\IDVault.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\msiexec.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://update.micros...microsoftupdate
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: GuardId.MSIEBrowser.BHO - {5b0a01d2-b8a0-4e56-9e6b-cba0ef4b4eb5} - mscoree.dll (file missing)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: TwcToolbarBhoApp Class - {AA1F9DDB-E605-4ba6-81D4-E427DEE012AD} - C:\WINDOWS\system32\TwcToolbarBho.dll
O3 - Toolbar: The Weather Channel Toolbar - {2E5E800E-6AC0-411E-940A-369530A35E43} - C:\WINDOWS\system32\TwcToolbarIe7.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iRiver Updater] \Updater.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - Startup: desktop weather.lnk = C:\Program Files\desktop weather\desktopweather_2672208.exe
O4 - Startup: ID Vault.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra 'Tools' menuitem: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{F92A3152-F532-499D-9E13-ECE677A0B5A8}: NameServer = 192.168.0.1,216.174.194.53
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 5681 bytes

[Advertisements]

Hi there. let me take out the worm that I can see and then have a look for the rest

Please download the OTMoveIt2 by OldTimer.

• Save it to your desktop.
• Please double-click OTMoveIt2.exe to run it.
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  

  C:\Updater.exe
  Purity

• Return to OTMoveIt2, right click in the "Paste List of Files/Folders to be Moved" window (under the yellow bar) and choose Paste.
• Click the red Moveit! button.
• Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
• Close OTMoveIt2

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

THEN

Please download ComboFix from Here or Here to your Desktop.


**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

• Please, never rename Combofix unless instructed.
• Close any open browsers.
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  

  -----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    

    -----------------------------------------------------------

  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

  -----------------------------------------------------------

• Double click on combofix.exe & follow the prompts.
• When finished, it will produce a report for you.
• Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Logs required : OTMoveit and Combofix

[Essexboy]

Hi there. let me take out the worm that I can see and then have a look for the rest

Please download the OTMoveIt2 by OldTimer.

• Save it to your desktop.
• Please double-click OTMoveIt2.exe to run it.
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  

  C:\Updater.exe
  Purity

• Return to OTMoveIt2, right click in the "Paste List of Files/Folders to be Moved" window (under the yellow bar) and choose Paste.
• Click the red Moveit! button.
• Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
• Close OTMoveIt2

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

THEN

Please download ComboFix from Here or Here to your Desktop.


**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

• Please, never rename Combofix unless instructed.
• Close any open browsers.
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  

  -----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    

    -----------------------------------------------------------

  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

  -----------------------------------------------------------

• Double click on combofix.exe & follow the prompts.
• When finished, it will produce a report for you.
• Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Logs required : OTMoveit and Combofix

[tooldude]

Thank you so much for your quick response!

Combofix Log:

ComboFix 08-05-21.3 - Owner 2008-05-23 14:35:24.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.575 [GMT -7:00]
Running from: C:\Documents and Settings\Owner\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2008-04-23 to 2008-05-23 )))))))))))))))))))))))))))))))
.

2008-05-23 13:35 . 2008-05-23 13:35 <DIR> d-------- C:\_OTMoveIt
2008-05-23 10:34 . 2008-05-23 10:34 <DIR> d-------- C:\Program Files\Trend Micro
2008-05-23 09:51 . 2008-05-23 10:19 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-05-23 09:28 . 2008-05-23 09:28 <DIR> d-------- C:\Program Files\Windows Sidebar
2008-05-23 09:28 . 2008-05-23 09:30 <DIR> d-------- C:\Program Files\Norton AntiVirus
2008-05-23 09:27 . 2008-05-23 09:29 <DIR> d-------- C:\Program Files\Symantec
2008-05-23 09:27 . 2008-05-23 09:29 123,952 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2008-05-23 09:27 . 2008-05-23 09:29 60,800 --a------ C:\WINDOWS\system32\S32EVNT1.DLL
2008-05-23 09:27 . 2008-05-23 09:29 10,563 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2008-05-23 09:27 . 2008-05-23 09:29 805 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.INF
2008-05-13 06:57 . 2008-05-13 06:57 <DIR> d-------- C:\Documents and Settings\All Users\Symantec Temporary Files
2008-04-25 07:13 . 2008-04-25 07:13 1,160 --a------ C:\WINDOWS\mozver.dat
2008-04-24 04:26 . 2008-04-24 04:26 0 --a------ C:\WINDOWS\nsreg.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-05-23 20:37 --------- d-----w C:\Program Files\SpamEater Pro 4
2008-05-23 17:25 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-05-23 17:25 --------- d-----w C:\Program Files\Common Files\InstallShield
2008-05-23 17:25 --------- d-----w C:\Documents and Settings\All Users\Application Data\PureEdge
2008-05-23 17:24 --------- d-----w C:\Program Files\Kazaa
2008-05-23 17:24 --------- d-----w C:\Program Files\Google
2008-05-23 17:22 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-05-23 16:48 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2008-03-26 14:46 --------- d-----w C:\Program Files\Java
2008-03-26 08:09 151,583 ----a-w C:\WINDOWS\system32\msjint40.dll
2008-03-25 17:20 219,936 ----a-w C:\WINDOWS\system32\msltus40.dll
2008-03-19 09:40 1,845,888 ----a-w C:\WINDOWS\system32\win32k.sys
2008-03-01 13:06 826,368 ----a-w C:\WINDOWS\system32\wininet.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{5b0a01d2-b8a0-4e56-9e6b-cba0ef4b4eb5}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
2008-05-23 09:30 116088 --a------ C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00 15360]
"DW4"="C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe" [2007-03-16 07:51 715888]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"VTTimer"="VTTimer.exe" [2005-03-07 12:33 53248 C:\WINDOWS\system32\VTTimer.exe]
"AudioDeck"="C:\Program Files\VIAudioi\SBADeck\ADeck.exe" [2006-07-25 23:19 540672]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 12:50 155648]
"iRiver Updater"="\Updater.exe" [ ]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 23:16 39792]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2008-01-25 18:47 51048]
"osCheck"="C:\Program Files\Norton AntiVirus\osCheck.exe" [2008-02-06 23:49 718704]

C:\Documents and Settings\Owner\Start Menu\Programs\Startup\
desktop weather.lnk - C:\Program Files\desktop weather\desktopweather_2672208.exe [2007-02-28 12:28:22 258048]
ID Vault.lnk - C:\Documents and Settings\Owner\Application Data\Microsoft\Installer\{64F87974-8973-431E-A224-9A0C5BA70CFE}\IDVault.exe_A07B60CF81E74692BEE1652FD0F82307.exe [2008-01-30 07:48:21 10134]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2000-01-21 01:15:54 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=

R0 videX32;videX32;C:\WINDOWS\system32\DRIVERS\videX32.sys [2006-02-22 20:38]
R2 LiveUpdate Notice;LiveUpdate Notice;"C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon []
R3 mtsftkey;mtsftkey;C:\WINDOWS\system32\drivers\mtsftkey.sys [2005-12-19 15:03]
R3 SMCSTUB;SMCSTUB;C:\WINDOWS\system32\drivers\smcstub.sys [2005-12-19 15:03]
S3 COH_Mon;COH_Mon;C:\WINDOWS\system32\Drivers\COH_Mon.sys [2008-03-06 21:32]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{63cbc38b-a1a8-11db-8bac-0019db211b40}]
\Shell\AutoRun\command - E:\PortableRoboForm.exe

*Newly Created Service* - APPMGMT
*Newly Created Service* - CATCHME
*Newly Created Service* - CLTNETCNSERVICE
*Newly Created Service* - ERASERUTILREBOOTDRV
*Newly Created Service* - LIVEUPDATE_NOTICE
.
Contents of the 'Scheduled Tasks' folder
"2008-05-23 16:32:06 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Owner.job"
- C:\Program Files\Norton AntiVirus\Navw32.exeh/TASK:
"2008-05-23 21:35:32 C:\WINDOWS\Tasks\User_Feed_Synchronization-{6699B6D8-5179-4CC7-B350-6BC397388E4F}.job"
- C:\WINDOWS\system32\msfeedssync.exe
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-05-23 14:37:43
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
AudioDeck = C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1???\ ?|????D:\Sound\VIA\vin???|???|?????????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-05-23 14:39:23
ComboFix-quarantined-files.txt 2008-05-23 21:39:09

Pre-Run: 70,042,992,640 bytes free
Post-Run: 71,138,947,072 bytes free

110 --- E O F --- 2008-05-16 10:01:21





HiJack This! Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:42:26 PM, on 5/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Updater.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\GuardID Systems\ID Vault\IDVault.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://update.micros...microsoftupdate
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: GuardId.MSIEBrowser.BHO - {5b0a01d2-b8a0-4e56-9e6b-cba0ef4b4eb5} - mscoree.dll (file missing)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: TwcToolbarBhoApp Class - {AA1F9DDB-E605-4ba6-81D4-E427DEE012AD} - C:\WINDOWS\system32\TwcToolbarBho.dll
O3 - Toolbar: The Weather Channel Toolbar - {2E5E800E-6AC0-411E-940A-369530A35E43} - C:\WINDOWS\system32\TwcToolbarIe7.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iRiver Updater] \Updater.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - Startup: desktop weather.lnk = C:\Program Files\desktop weather\desktopweather_2672208.exe
O4 - Startup: ID Vault.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra 'Tools' menuitem: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{F92A3152-F532-499D-9E13-ECE677A0B5A8}: NameServer = 192.168.0.1,216.174.194.53
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 5581 bytes

[Essexboy]

Hmm it has returned - so let me check it out

Jotti File Submission:

• Please go to Jotti's malware scan
  
• Copy and paste the following file path into the "File to upload & scan"box on the top of the page:
  
  
  • C:\Updater.exe
• Click on the submit button
  
• Please post the results in your next reply.

[tooldude]

The results said:

The file you uploaded is 0 bytes. It is very likely a firewall or a piece of malware is prohibiting you from uploading this file

[Essexboy]

OK then time for a deep search

Download OTScanit to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.

• Close ALL OTHER PROGRAMS.
• Open the OTScanit folder and double-click on OTScanit.exe to start the program.
• Check the box that says Scan All User Accounts
• Check the Radio buttons for Files/Folders Created Within 90 Days and Files/Folders Modified Within 90 Days
• Under Additional Scans check the following:
  • Reg - BotCheck
  • Reg - Desktop Components
  • Reg - Disabled MS Config Items
  • File - Additional Folder Scans
  • File - Purity Scan
• Now click the Run Scan button on the toolbar.
• Let it run unhindered until it finishes.
• When the scan is complete Notepad will open with the report file loaded in it.
• Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.

Please attach the log in your next post.

To attach a file, do the following:

• Click Add Reply
• Under the reply panel is the Attachments Panel
• Browse for the attachment file you want to upload, then click the green Upload button
• Once it has uploaded, click the Manage Current Attachments drop down box
• Click on to insert the attachment into your post

[Essexboy]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.

[Essexboy]

User returned.. Please post the OTScanit log and an update on how your system is running

[tooldude]

We seem to be spamming Viagra emails again... do you need any? LOL

 OTScanIt.Txt   167.22KB   174 downloads

[Essexboy]

Still can not see a great deal there

Start OTScanit. Copy/Paste the information in the quotebox below into the pane where it says "Paste fix here" and then click the Run Fix button.

[Unregister Dlls]
[Files/Folders - Modified Within 90 days]
NY -> VSWizard.ini -> %SystemRoot%\VSWizard.ini
NY -> TWCDW6SetUp.exe -> C:\Documents and Settings\Owner\Local Settings\Temp\TWCDW6SetUp.exe
NY -> twcUpdatePromo.exe -> C:\Documents and Settings\Owner\Local Settings\Temp\twcUpdatePromo.exe
[Empty Temp Folders]

The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here along with a new Hijackthis log.

I will review the information when it comes back in.

Also let me know of any problems you encountered performing the steps above or any continuing problems you are still having with the computer.

THEN
Please run the F-Secure Online Scanner

Note: This Scanner is for Internet Explorer Only!

• Follow the Instruction Here for installation.
• Accept the License Agreement.
• Once the ActiveX installs,Click Full System Scan
• Once the download completes,the scan will begin automatically.
• The scan will take some time to finish,so please be patient.
• When the scan completes, click the Automatic cleaning (recommended) button.
• Click the Show Report button and Copy&Paste the entire report in your next reply.

[tooldude]

I haven't seen that we've sent out any spam in a few days, I think whatever we're doing is working! Also, we're using FireFox, so can't run that last scanner you requested...

OTScan report:

[Files/Folders - Modified Within 90 days]
C:\WINDOWS\VSWizard.ini moved successfully.
C:\Documents and Settings\Owner\Local Settings\Temp\TWCDW6SetUp.exe moved successfully.
C:\Documents and Settings\Owner\Local Settings\Temp\twcUpdatePromo.exe moved successfully.
[Empty Temp Folders]
File delete failed. C:\Documents and Settings\Owner\Local Settings\Temp\fla6AE.tmp scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Temp\~DF4275.tmp scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Temporary Internet Files folder emptied.
User's Internet Explorer cache folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
File delete failed. C:\WINDOWS\temp\JET7733.tmp scheduled to be deleted on reboot.
Windows Temp folder emptied.
Java cache emptied.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\12i6soiw.default\Cache\_CACHE_001_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\12i6soiw.default\Cache\_CACHE_002_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\12i6soiw.default\Cache\_CACHE_003_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\12i6soiw.default\Cache\_CACHE_MAP_ scheduled to be deleted on reboot.
FireFox cache emptied.
RecycleBin -> emptied.
< End of fix log >
OTScanIt by OldTimer - Version 1.0.15.15 fix logfile created on 06242008_075745

Files moved on Reboot...
File C:\Documents and Settings\Owner\Local Settings\Temp\fla6AE.tmp not found!
C:\Documents and Settings\Owner\Local Settings\Temp\~DF4275.tmp moved successfully.
File move failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot.
File C:\WINDOWS\temp\JET7733.tmp not found!
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\12i6soiw.default\Cache\_CACHE_001_ moved successfully.
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\12i6soiw.default\Cache\_CACHE_002_ moved successfully.
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\12i6soiw.default\Cache\_CACHE_003_ moved successfully.
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\12i6soiw.default\Cache\_CACHE_MAP_ moved successfully.


HiJackThis! Log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:11:06 AM, on 6/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Program Files\GuardID Systems\ID Vault\IDVault.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://update.micros...microsoftupdate
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: GuardId.MSIEBrowser.BHO - {5b0a01d2-b8a0-4e56-9e6b-cba0ef4b4eb5} - mscoree.dll (file missing)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: TwcToolbarBhoApp Class - {AA1F9DDB-E605-4ba6-81D4-E427DEE012AD} - C:\WINDOWS\system32\TwcToolbarBho.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.0311.0\msneshellx.dll
O3 - Toolbar: The Weather Channel Toolbar - {2E5E800E-6AC0-411E-940A-369530A35E43} - C:\WINDOWS\system32\TwcToolbarIe7.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.0311.0\msneshellx.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iRiver Updater] \Updater.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - S-1-5-18 Startup: desktop weather.lnk = C:\Program Files\desktop weather\desktopweather_2672208.exe (User 'SYSTEM')
O4 - S-1-5-18 Startup: ID Vault.lnk = ? (User 'SYSTEM')
O4 - .DEFAULT Startup: desktop weather.lnk = C:\Program Files\desktop weather\desktopweather_2672208.exe (User 'Default user')
O4 - .DEFAULT Startup: ID Vault.lnk = ? (User 'Default user')
O4 - Startup: desktop weather.lnk = C:\Program Files\desktop weather\desktopweather_2672208.exe
O4 - Startup: ID Vault.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra 'Tools' menuitem: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{F92A3152-F532-499D-9E13-ECE677A0B5A8}: NameServer = 192.168.0.1,216.174.194.53
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 6205 bytes

[Essexboy]

OK then lets run a final check with MBAM

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

[tooldude]

No problems with removing the 3 files it found...

Malwarebytes' Anti-Malware 1.18
Database version: 890

8:00:10 AM 6/25/2008
mbam-log-6-25-2008 (08-00-10).txt

Scan type: Quick Scan
Objects scanned: 43107
Time elapsed: 6 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\The Weather Channel (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Weather Services (Adware.Hotbar) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Control Panel\Cpls\wxfw.dll (Adware.Hotbar) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[Essexboy]

Now the best part of the day ----- Your log now appears clean

Double click OTScanit once again and you should see a CleanUp! button, press that button, you may get prompted by your firewall that OTScanit wants to contact the internet, allow this, a cleanup.txt will be downloaded, a message dialog will ask you if you want to proceed with the cleanup process, click Yes. This will delete all the tools you have downloaded plus itself


Now to get you off to a good start we will re-set your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your your restore point but this is my method:

1. Select Start > All Programs > Accessories > System tools > System Restore.
2. On the dialogue box that appears select Create a Restore Point
3. Click NEXT
4. Enter a name e.g. Clean
5. Click CREATE

You now have a clean restore point, to get rid of the bad ones:

1. Select Start > All Programs > Accessories > System tools > Disk Cleanup.
2. In the Drop down box that appears select your main drive e.g. C
3. Click OK
4. The System will do some calculation and the display a dialogue box with TABS
5. Select the More Options Tab.
6. At the bottom will be a system restore box with a CLEANUP button click this
7. Accept the Warning and select OK again, the program will close and you are done



Now that you are clean, to help protect your computer in the future I recommend that you get the following free program:

• SpywareBlaster to help prevent spyware from installing in the first place.
• SuperAntispyware Run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?


Keep safe

[Essexboy]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.