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video card issues

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I've already installed flash free download to enable me to watch abc.com episodes. When I go to the website the commercials automatically come up and run clearly. When I click on episode to watch it comes up clearly with the first commercial. Then when it begans to start the actual episode it looks like a heat sensitive film. That's what the video display is...I really don't know another way to describe it. Could you please tell me how I might fix?
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