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CPU or video driver problems


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#1
satchal

satchal

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Well my hair almost gone with the wind. I updated my video driver and a couple others with Driver Detective, also I tried some other software freebies and ever since my computer has gone crazy. Icons missing in folders but text still there, flicking monitor screen, locks ups at times, blue screen a couple times, I've tried restore a couple times with no effect, I did most, if not all, of what this site says to try first before bothering others for help. But I do not know were else to turn, retired with fixed income, so no money for expert to do the fixing. Maybe bad video card - listed all equipment after HIJACKTHIS file.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:34:06 AM, on 5/24/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\Dit.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\WINDOWS\explorer.exe
C:\Program Files\XoftSpy\XoftSpy.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.myway.com/...arconfigchanged
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.myway.com/...arconfigchanged
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O4 - HKLM\..\Run: [Dit] Dit.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Ronald Galles\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop...cpConnCheck.cab
O16 - DPF: {20B845BF-450F-4C1E-AF60-3CC380CDE328} (get_atlcom Class) - http://apps.corel.co...PluginNOSSO.ocx
O16 - DPF: {26522409-8BBF-4C5B-A4D3-CF4B1D6F255B} (UMediaPlayer Class) - http://www.umediaser...diaControl5.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) - http://www.fileplane...C_2.3.6.108.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcopho...stcoActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...01/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail....es/MSNPUpld.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebo...toUploader3.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1158155353781
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} - http://launch.gamesp...nch/alaunch.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} -
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.c.../cpcScanner.cab
O16 - DPF: {B590F5BC-5774-47D8-859E-727E25E017AA} (DriverDetectiveMembers.members) - http://www.drivershq...Detective-m.cab
O16 - DPF: {CA11EB7C-1C85-4577-8A49-9E28EFB30184} (UMediaPlayer Class) - http://www.umediaser...diaControl4.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Unknown owner - --C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Imapi Helper - Unknown owner - --"C:\Program Files\Alex Feinman\ISO Recorder\ImapiHelper.exe" (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - --"C:\Program Files\Common Files\LightScribe\LSSrvc.exe" (file missing)
O23 - Service: McAfee WSC Integration (McDetect.exe) - Unknown owner - --c:\program files\mcafee.com\agent\mcdetect.exe (file missing)
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - Unknown owner - --c:\PROGRA~1\mcafee.com\agent\mctskshd.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown owner - --"C:\Program Files\Windows Media Player\WMPNetwk.exe" (file missing)

--
End of file - 10570 bytes



Operating System System Model
Windows XP Media Center Edition Service Pack 3 (build 2600) Dell Inc. Dell DXP051
System Service Tag: 99N-------- (support for this PC)
Chassis Serial Number: 99N---------
Enclosure Type: Tower
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Dell Inc. 0FJ030
Serial Number: ..CN7082163-------.
Bus Clock: 800 megahertz
BIOS: Dell Inc. A05 05/30/2006
Drives Memory Modules c,d
715.02 Gigabytes Usable Hard Drive Capacity
429.70 Gigabytes Hard Drive Free Space

HL-DT-ST DVD+-RW GSA-H21N [CD-ROM drive]
PL1455X CZT936V SCSI CdRom Device [CD-ROM drive]
TSSTcorp DVD-ROM TS-H352C [CD-ROM drive]

WD 4000AAK External USB Device [Hard drive] (400.09 GB) -- drive 1
WDC WD3200KS-75PFB0 [Hard drive] (320.07 GB) -- drive 0 2048 Megabytes Installed Memory

Slot 'DIMM_1' has 1024 MB (serial number F8196388)
Slot 'DIMM_3' is Empty
Slot 'DIMM_2' has 1024 MB (serial number F8196399)
Slot 'DIMM_4' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 315.04 GB 202.59 GB free
g: (FAT32 on drive 1) 399.98 GB 227.10 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator

local system accounts
Guest
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Amyuni Document Converter 2.10 on \\RONSHPLAPTOP\Printer2
Amyuni Document Converter 2.10 on LPT1:
HP Officejet 5600 series on USB001
HP Officejet 5600 series fax on USB001
HP Photosmart D7300 series on \\---------computer\HP Photosmart D7300 series
HP Universal Printing PCL 5 on LPT1:
Microsoft Shared Fax Driver on SHRFAX:

Controllers Display
Intel® 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
Intel® 82801GR/GH SATA AHCI Controller
Primary IDE Channel [Controller] NVIDIA GeForce 7900 GS [Display adapter]
DELL E196FP [Monitor] (17.1"vis, s/n GC8116612J2M, May 2006)
Bus Adapters Multimedia
SCSI/RAID Host Controller
Intel® 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel® 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel® 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel® 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel® 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC MA730 Bluetooth Audio
SigmaTel High Definition Audio CODEC
Unimodem Half-Duplex Audio Device
Communications Other Devices
Conexant D850 56K V.9x DFVc Modem


Intel® PRO/1000 PL Network Connection
primary Auto IP Address: 1--.1--.1.1-- / --
Gateway: 1--.1--.1.1
Dhcp Server: 1--.1--.1.1
Physical Address: --:--:-:--:--:--

Networking Dns Servers: --.--.--.-
24.116.2.34
USB Human Interface Device
Creative WebCam NX Pro #2
HP Officejet 5600 series
HID Keyboard Device
Microsoft USB IntelliMouse Explorer 3.0 (IntelliPoint)
Officejet 5600 series (DOT4USB)
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub (5x)
pcouffin device for 32 bits systems
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#2
cmpm

cmpm

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Hi satchal,

How did you try to restore anything?
Did you roll back the drivers in device manager?
Did you use system restore?
Did you uninstall the programs you installed?
Did the programs have an undo function for what the programs did?

Also what are the other free programs you downloaded and used?
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#3
satchal

satchal

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Hi satchal,

How did you try to restore anything?
Did you roll back the drivers in device manager?
Did you use system restore?
Did you uninstall the programs you installed?
Did the programs have an undo function for what the programs did?

Also what are the other free programs you downloaded and used?


REPLY TO CMPM
First thanks for your response.
Where to begin.
1. I used to restore wizard to try to restore with no effect.
2. No, I did not roll back the drivers in device manager, as at one point I think I was asked to delete all restore dates and I think I did, really not sure on that one.
3. Yes I use system restore.
4. Yes I uninstalled the two programs that I tried - one called "errorsmart" and the other I don't remember the name.
5. I did not see that the programs had an undo function.

Right now I'm using my cpu and at least for now it working but it has done that before during this problem and then it starts, sometimes freezing, sometimes screen goes quickly from black then back to the screen i'm working on, three times it has gone blue screen after been frooze for awhile.
I better sen this reply before any of these happen.
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#4
cmpm

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To roll back the driver.

Go to-
Control Panel
System
Hardware Tab
Device manager
Click on Display Adapters
Click on your adapter
Click driver
Click roll back

There isn't anything you did that I see that would eliminate the old driver.

You can do this with any device that you upgraded the driver on and having trouble with.
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#5
satchal

satchal

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Thanks cppm
I will try that.
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