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Did a virus damage my ethernet card? [CLOSED]


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#1
Fabricio

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Somehow, I can't connect through ethernet anymore... my pc doesn't accept it, only USB, but when I reinstalled my modem, it showed that I have an ethernet card and it asks which one do I want to connect through... but only USB works... is there anything I can do?
Thank you

Edited by Fabricio, 24 May 2008 - 08:01 PM.

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#2
greyknight17

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Welcome to GTG.

I doubt it's a virus causing this problem. I assume you are using a cable modem? I see this being used for cable modems and it can be a pain to connect through ethernet. If you ran the setup already and it still only recognizes USB, I suggest contacting your ISP to see if they have any insight on this.
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#3
Fabricio

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Hello,
thanks for replying...


Do you think maybe my ethernet card is damaged and needs to be replaced?
I used to be able to connect through ethernet before until one day my pc got a virus and I decided to use the recovery CD and reinstall windows.... then I had to download a bunch of things again, like graphic, sound...
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#4
greyknight17

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Go into your Device Manager and confirm that the network adapter (not the wireless one) is recognized there. It could be a missing driver issue.

I would suggest posting in the Windows board for more support on this issue as I don't think it's virus/malware related.
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#5
greyknight17

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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