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2 explorer.exe files in task manager

Started by xryanx , May 25 2008 01:58 PM

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#1
xryanx

Posted 25 May 2008 - 01:58 PM

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when starting up my computer there is no desktop or start menu. i get up the task manager and it says that there is a explorer.exe running but no backgrounds or start menu is shown. i then click run and type explorer.exe. Start menu appears but there are now 2 explorer.exe running. they also both belong to windows corparation. The first explorer.exe has about 7 threads well the second explorer.exe has 27 threads. i think the second one might be the real one as it appears when i type in explorer.exe in run.
Could one of them be spyware and how can i sort it out. i have already used ad-aware,norton and it hasnt sorted it. also when turning of the computer and coming back on the start menu has disappeared again
please help.

Edited by xryanx, 25 May 2008 - 02:27 PM.