[Donnis]

Hello,

I have a parallel installation of WIndows XP Pro 32bit on my Toshiba Satellite A215 with AMD Turion 64x2 processor. The first operating system is Windows XP Pro 64bit... and with it everything works perfect, but under XP 32bit the mouse coursor freezes each 4 seconds for about 0,5 seconds and it's pretty disturbing, because this interruption is of course happening also when a program runs... I have to mention that I have an integrated ATI Radeon X1200 graphic card. The graph of system load (which can be seen in task manager) indicates indeed a very high processor load when the mouse freezes...
Can anybody give me an advice on how to solve this problem?

Thank you very much in advance!

Donnis

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Is it a Logitech mouse by chance?

[Fenor]

Is it a Logitech mouse by chance?

[Donnis]

No, in fact I'm using only the mouse pad (touch pad) of my laptop...

[Donnis]

Here a screenshot of the CPU_usage (task manager)...

[Fenor]

Try installing/reinstalling the software for the touchpad.

[Donnis]

Try installing/reinstalling the software for the touchpad.

I tried to install the drivers for the touchpad, but no change at all, the freezing problem is still there

What can I try now? It's pretty disturbing, I'm almost not able to work on my laptop because of this problem...

Thanks in advance.

Donnis

[Fenor]

You can disable the touchpad in Device Manager and then just plug in a normal USB mouse. Try that and see if the freezing no longer occurs. Of course plug the USB mouse in before disabling the Touchpad so that you can be certain that the USB mouse is working beforehand.

[Donnis]

I'm happy, I've solved my problem!
The freezing problem was caused by the "hotkey.exe" process which every 3-4 seconds has increased the CPU load from 0-1% to 35%! I have just uninstalled the hotkey utility and now everything is working great!

Thanks for all your help!

[Fenor]

Glad you figured it out!