[Brother NoX]

I have a Gateway Computer when i bought it, it did not come with a recovery cd or a windows XP cd... Now im have problem with it.. i start the computer and it get all the way to the Windows XP loading Screen loads for a few seconds then restart.. it does the same thing for safe mode and command prompt too just restarts.. please help me out .. or maybe help me get to command prompt to wipe the hard drive or something ...

Thanks NoX

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Download RC.iso and burn it to a cd as an ISO image. You may need a burning tool like ISO Recorder to do this...be sure to get the version for the operating system you'll be creating the disk on. This will add the option "Copy Image to CD" to the right click context menu. When you have downloaded the RC.iso file, right click on the downloaded file and choose that option to start the burning program. You can burn it using the default settings.

Boot from the RC.iso CD...after the first several screens load, you will be given a choice to choose R for Recovery Console...press the R key. You will then be asked to log in. Choose the installation to be repaired by number (usually 1) and press "Enter". When you are asked for the Administrator password, leave it blank and press "Enter".

When you get to the recovery console prompt:

• Type cd \ and press "Enter".
• Type cd system~1\_resto~1 and press "Enter".
• Type dir and press "Enter".

After you press enter you will see a list of folders (like rp1, rp2) If the list of restore points has more than one page then press the "Enter" key until you reach the end of the list

• Type cd rp {number of the second to last folder in the list} and press "Enter". (Example: Type cd rp9 if rp10 is the last restore point.)
• Type cd snapshot and press "Enter".
• Type copy _registry_machine_system c:\windows\system32\config\system and press "Enter".
• Type copy _registry_machine_software c:\windows\system32\config\software and press "Enter".
• Type exit and press "Enter".

Your PC will reboot.

If you get an access denied error when doing the above, then do the following at the recovery console:

• Type cd \ and press "Enter".
• Type cd windows\system32\config and press "Enter".
• Type ren system system.bak and press "Enter".
• Type exit and press "Enter".

Your PC will reboot, go back into the Recovery Console and start from the beginning.

If you run into problems, post back here for clarification.

wannabe1

[wannabe1]

Download RC.iso and burn it to a cd as an ISO image. You may need a burning tool like ISO Recorder to do this...be sure to get the version for the operating system you'll be creating the disk on. This will add the option "Copy Image to CD" to the right click context menu. When you have downloaded the RC.iso file, right click on the downloaded file and choose that option to start the burning program. You can burn it using the default settings.

Boot from the RC.iso CD...after the first several screens load, you will be given a choice to choose R for Recovery Console...press the R key. You will then be asked to log in. Choose the installation to be repaired by number (usually 1) and press "Enter". When you are asked for the Administrator password, leave it blank and press "Enter".

When you get to the recovery console prompt:

• Type cd \ and press "Enter".
• Type cd system~1\_resto~1 and press "Enter".
• Type dir and press "Enter".

After you press enter you will see a list of folders (like rp1, rp2) If the list of restore points has more than one page then press the "Enter" key until you reach the end of the list

• Type cd rp {number of the second to last folder in the list} and press "Enter". (Example: Type cd rp9 if rp10 is the last restore point.)
• Type cd snapshot and press "Enter".
• Type copy _registry_machine_system c:\windows\system32\config\system and press "Enter".
• Type copy _registry_machine_software c:\windows\system32\config\software and press "Enter".
• Type exit and press "Enter".

Your PC will reboot.

If you get an access denied error when doing the above, then do the following at the recovery console:

• Type cd \ and press "Enter".
• Type cd windows\system32\config and press "Enter".
• Type ren system system.bak and press "Enter".
• Type exit and press "Enter".

Your PC will reboot, go back into the Recovery Console and start from the beginning.

If you run into problems, post back here for clarification.

wannabe1

[Brother NoX]

ok got to the to command prompt..Type cd system~1\_resto~1 didnt work...im stuck there

[Fenor]

Nevermind, that wouldn't work.

Edited by Fenor, 27 May 2008 - 05:17 PM.

[fawoodward]

If your computer is fairly new, it probably has a restore partition and a restore prompt when the computer boots up. Anything like that you notice?

[Brother NoX]

If your computer is fairly new, it probably has a restore partition and a restore prompt when the computer boots up. Anything like that you notice?

yes it does BUT you have to have disk to do it and when i bought it it didnt come with them..and there outragous to buy so stuiped

if anything i would rather wiped the hard driver and reload windows if that would work

Edited by Brother NoX, 27 May 2008 - 08:07 PM.

[fawoodward]

Sure but you said you don't have a windows cd I think you're supposed to burn your recovery CD that's provided on the recovery partition. Might be a little late to do that now, but you may try checking Gateway's site and see if they have any sort of restore you can download and use your CD key. If and when you get your system back up and running - burn your recovery CD immediately

Edit to add this:
Read this: http://support.gatew...AGE01su44.shtml

Edited by fawoodward, 27 May 2008 - 08:10 PM.

[wannabe1]

What was the result when you input cd system~1\_resto~1?

[wannabe1]

Further troubleshooting in Live Chat revealed the C: partition was corrupt and could not be detected. Repair of the partition is not possible.

The machine will have to be recovered with the recovery cd's.