I installed AVG free edition 8.0, and Ad-Aware, and I try to scan for virus and malware. the scan detect some threads but before finishing, stop and shows that the application got an error, and it should be ended.
According your instructions for getting help:
I passed the ATF cleaner and it freed 1025652MBs
When I scan with Malwarebytes Anti-Malware appears the following message:
The instruction at "0x1004ea61" referenced memory at "0x0580000".the required data was not placed into memory because of an I/o error status of "0xc000009c".
click OK terminate program.
Click CANCEL to debug program
I click cancel and the scan continue, and appears the message:
No malicious item was detected, click "Main menu"
Then I passed Superantispyware, and after rebooting the computer, it appears:
SMART Faillure predicted on hard disk 0: OI25N060ATMR04-0(PM)1720-S.M.A.R.T. Hard drive detects imminent faillure(Failing Attr:05h). Please back up contents of the hard drive and run HDD self test in f2 setup.
Press F1 to continue, and the windows is setting correctly
Then I passed the activescan 2 from Pando and detect 5 files infected, and 2 vulnerabilities.
during the scan appears again the message:
Avgrsx.exe. Aplication error
The instruction at"0x00555dcc" referenced memory at"0x04238a05". The required data was not placed into memory because of an I/O error status of "0x000009c"
Click OK to terminate the program
Click CANCEL to debug the program, and I click CANCEL
at the end Pando tells that only will disinfect it by paying. I disagree, because my experience with Pando was really bad.
I tried to tune up my HDD with CHKDSK of windows but no improvement
I Hijackthis but the log file was very normal, like the uninstall log
Now always when I boot the computer appears the S.M.A.R.T. message about problems of HDD, and frequenly the message about I/O error status of "0x000009c"
I don't know if it is a HDD problem or a soft problem.
Thank you very much for your help and suggestions