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AntiSpywareMaster trojan slowing down my computer & causing popups


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#1
bout4911

bout4911

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My computer recently became infected with some sort of virus. I get frequent popups while trying to use the internet. I say trying to use the internet because when I get on Firefox or IE they both go to my default home page google & wont let me access any other website besides the popups that pop up. The popups normally tell me that my computer is infected with a virus, ex: "Detect and remove viruses before they activate themselves on your PC." Another warning pops up that says: "Do you want to install AntiSpywareMater to scan your pc for malware now?" It also makes every running process take up like 3 times the memory it normally uses I have no clue whats up but its making my computer ridiculously slow. I've tried atleast 10 different forms of virus scan/malware scan and none of them have seemed to do anything. They did find various trojans and adware and removed them all successfully but the problem still persists & I can not access the internet. I can however get on messaging programs such as AIM. what the heck is goin on?!?!?!

Hijack This:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:45:56, on 5/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\PC Tools AntiVirus\PCTAV.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\WINDOWS\notepad.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.bearsh...ar.html?src=ssb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.bearsh...ar.html?src=ssb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.bearsh...ar.html?src=ssb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: (no name) - {0541290B-954E-4B9E-B9D0-907944A5F690} - C:\WINDOWS\system32\mlJCVMeb.dll (file missing)
O2 - BHO: (no name) - {08C0FE04-9B92-4394-B3AA-9A313809C927} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {55840B7F-75D1-4F08-8BBD-C9FB7CDB1213} - (no file)
O2 - BHO: (no name) - {5FBF60D9-CA7C-452E-B439-9B61735A2604} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {94422441-6619-45A8-A1B0-3198C81396EC} - (no file)
O2 - BHO: (no name) - {96DFD2B1-6447-4E89-B576-3BB6CBB942DE} - C:\WINDOWS\system32\ddcywwVn.dll (file missing)
O2 - BHO: (no name) - {B8FB4769-415D-46B5-A838-7A0B5176B75D} - (no file)
O4 - HKLM\..\Run: [PCTAVApp] "C:\Program Files\PC Tools AntiVirus\PCTAV.exe" /MONITORSCAN
O4 - HKLM\..\Run: [BM7305ef4c] Rundll32.exe "C:\WINDOWS\system32\vtgrbgbq.dll",s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKUS\S-1-5-19\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://asp.mathxl.co...GenXInstall.cab
O16 - DPF: {58FC4C77-71C2-4972-A8CD-78691AD85158} (BJA Control) - http://www.worldwinn...jattack/bja.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinn...ed/wwlaunch.cab
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.co...nstallAsst2.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn...ro.cab56649.cab
O16 - DPF: {CF969D51-F764-4FBF-9E90-475248601C8A} (FamilyFeud Control) - http://www.worldwinn.../familyfeud.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.co.../MathPlayer.cab
O16 - DPF: {E70E3E64-2793-4AEF-8CC8-F1606BE563B0} (WWSpades Control) - http://www.worldwinn...es/wwspades.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll (file missing)
O20 - Winlogon Notify: mlJCVMeb - mlJCVMeb.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PC Tools AntiVirus Engine (PCTAVSvc) - PC Tools Research Pty Ltd - C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Uninterruptible Power Supply (UPS) - Unknown owner - C:\WINDOWS\System32\ups.exe (file missing)
O23 - Service: Viewpoint Manager Service - Unknown owner - C:\Program Files\Viewpoint\Common\ViewpointService.exe (file missing)

--
End of file - 7545 bytes


Thanks guys I really appreciate it!
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#2
bout4911

bout4911

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p.s. I forgot to mention in the orinigal post that when I try to run a scan with SpyBot it gets about 75% of the way through and my computer just turns off.

Edited by bout4911, 29 May 2008 - 08:13 AM.

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#3
fenzodahl512

fenzodahl512

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Hello bout4911, my name is fenzodahl512 and welcome to Geekstogo.. Please do the following...

Please visit below webpage for instructions for downloading and running ComboFix

http://www.bleepingc...to-use-combofix

This includes installing the Windows XP Recovery Console in case you have not installed it yet.

For more information on the Windows XP Recovery Console read http://support.microsoft.com/kb/314058.

Once you install the Recovery Console, when you reboot your computer, you'll see the option for the Recovery Console now as well. DO NOT select Recovery Console as we don't need it. By default, your main OS is selected there. The screen stays for 2 seconds and then it proceeds to load Windows. That is normal.

Post the log from ComboFix (located in C:\combofix.txt) when you've accomplished that, along with a new HijackThis log.
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#4
bout4911

bout4911

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When I download ComboFix & the correct recovery console file from microsoft.com and drag it into the ComboFix file nothing seems to happen. It shows that ComboFix is loading but when it is complete nothing happens. When I reboot and try to execute ComboFix it goes through the same loading screen and shows a progress bar but when the progress bar reaches 100% again nothing happens and the program never opens up.
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#5
fenzodahl512

fenzodahl512

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Ok.. please just run ComboFix and post the logs here.. :)
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#6
bout4911

bout4911

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When I reboot and try to execute ComboFix it goes through the same loading screen and shows a progress bar but when the progress bar reaches 100% again nothing happens and the program never opens up.


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#7
fenzodahl512

fenzodahl512

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Hello, sorry about that, please rename ComboFix into Combo-Fix and try to run it.

If it fails, please run Combo-Fix from Safe Mode

Tutorial on how to get into Safe Mode

Please tell me if you succeed or not..
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#8
fenzodahl512

fenzodahl512

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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