[Claire-Marie]

Hi all,
Yesterday I installed the new ZoneAlarm ForceField anti-spyware product, and when I turned on my computer today, I had a yellow exclamation balloon pop up in my toolbar saying that the windows file "C:\System Volume Information\_restore{3DBD88D2-9FFC-498B-A689-A4771362F918}\RP619" (which was also referred to as rstrui.exe) was corrupted.
I have tried doing a chkdsk, and am not sure if it worked properly. I have also tried doing a system restore, but every time that I try to return to a restore point, I receive the same yellow exclamation balloon error.
Help would be appreciated!
Thank you!

 problem.bmp   182.16KB   268 downloads

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Hi Claire-Marie! Welcome to G2G!

If you have your XP CD handy, stick in it and then go to START-->RUN and type: sfc /scannow (noting the space between sfc and /scannow). This will run a check of your operating system files and replace any as needed. Once the blue bar goes away, reboot your computer and see if you still get that same error message.

Fenor

[Fenor]

Hi Claire-Marie! Welcome to G2G!

If you have your XP CD handy, stick in it and then go to START-->RUN and type: sfc /scannow (noting the space between sfc and /scannow). This will run a check of your operating system files and replace any as needed. Once the blue bar goes away, reboot your computer and see if you still get that same error message.

Fenor

[Claire-Marie]

Thank you!