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Virtumonde infection - maybe almost gone? [RESOLVED]


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#16
amylucinge

amylucinge

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Kapersky log:

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Monday, June 02, 2008 7:51:06 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 2/06/2008
Kaspersky Anti-Virus database records: 821514
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 81125
Number of viruses found: 3
Number of infected objects: 7
Number of suspicious objects: 0
Duration of the scan process: 03:26:08

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\McAfee\MNA\NAData Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MPF\data\tempIpRules.xdb Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MSC\Logs\Events.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MSC\Logs\{45B8DBC6-D69D-4588-88BF-83385EC921A6}.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MSC\McUsers.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\VirusScan\Data\TFR5.tmp Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\VirusScan\Logs\OAS.Log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\VirusScan\Logs\SYSTEM_ODS.Log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\MPLog-01132007-153535.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\muvee Technologies\030625\0102\0106\values Object is locked skipped
C:\Documents and Settings\Homebody\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\AppLogs\SUPERANTISPYWARE-6-1-2008( 21-25-16 ).LOG Object is locked skipped
C:\Documents and Settings\Homebody\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Homebody\Desktop\vnc-4_1_1-x86_win32.exe/file1 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4110 skipped
C:\Documents and Settings\Homebody\Desktop\vnc-4_1_1-x86_win32.exe/file3 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
C:\Documents and Settings\Homebody\Desktop\vnc-4_1_1-x86_win32.exe Inno: infected - 2 skipped
C:\Documents and Settings\Homebody\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Homebody\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Homebody\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Homebody\Local Settings\Temp\~DF1E43.tmp Object is locked skipped
C:\Documents and Settings\Homebody\Local Settings\Temp\~DF2FFA.tmp Object is locked skipped
C:\Documents and Settings\Homebody\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Homebody\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Homebody\ntuser.dat Object is locked skipped
C:\Documents and Settings\Homebody\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Safe Computing Stuff\SmitFraudFix\SmitfraudFix\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Program Files\Safe Computing Stuff\SmitFraudFix\SmitfraudFix\SmitfraudFix\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Program Files\Safe Computing Stuff\SmitFraudFix\SmitfraudFix\SmitfraudFix\SmitfraudFix.exe/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Program Files\Safe Computing Stuff\SmitFraudFix\SmitfraudFix\SmitfraudFix\SmitfraudFix.exe RAR: infected - 1 skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP12\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\temp\mcafee_WG51loegcfLp7So Object is locked skipped
C:\WINDOWS\temp\mcmsc_9nqM0Ix9PSbTiGu Object is locked skipped
C:\WINDOWS\temp\mcmsc_cNhFS8E8CnHJBuZ Object is locked skipped
C:\WINDOWS\temp\mcmsc_eTUKFDkJmZ3pXJk Object is locked skipped
C:\WINDOWS\temp\mcmsc_WHCmv0A6GRqujan Object is locked skipped
C:\WINDOWS\temp\Perflib_Perfdata_6e8.dat Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.
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#17
Stamper19

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Hiya Amy,

The Kapersky log looks good, but the other two look a little strange - almost as if the combofix and HiJackThis steps in the last set of instructions didnt work. Can you do me a favor and post me another fresh HiJackThis Log. Then I will see whats what and we can do whatever we need to do. Also, how is the computer running at this point?
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#18
amylucinge

amylucinge

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Hmm...it was definitely the file that I ran. I ran it again...I only checked the one item you had listed on the 6-01 file, but it was back again tonight.

After I check the one item and choose Fix, the program just stops...no report, nothing changes on the screen. I just end up with the HijackThis main screen, with a big blank in the main "reporting" box.

Pop-ups stopped a while back, but now I'm getting an API error on occasion. I need to reboot, and note the message.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:09:39 PM, on 6/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe


C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Safe Computing Stuff\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\SiteAdvisor\6261\SiteAdv.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Safe Computing Stuff\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Safe Computing Stuff\Spring 08 Mess\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Palm\Hotsync.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\SiteAdvisor\6261\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\internet explorer\iexplore.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Safe Computing Stuff\Spring 08 Mess\HijackThis_latest\HiJackThis\AnotherName.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.h...a...o&pf=laptop
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [VF0070 STISvc] RunDLL32.exe V0070Pin.dll,RunDLL32EP 513
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6261\SiteAdv.exe"
O4 - HKLM\..\Run: [hcsystray] C:\Program Files\Kuma Games\hcsystray\hc_tray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Safe Computing Stuff\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\Safe Computing Stuff\Spring 08 Mess\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\Hotsync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=laptop
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewid...oOnlineScan.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp...ads/sysinfo.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...01/mcinsctl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitd...can8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120234556000
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1131106179093
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://atv.disney.go...y/OTOYAX29b.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,23/mcgdmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{92241BCC-10E5-4A44-B49E-CAE9B6B37B91}: NameServer = 66.98.138.56,66.98.138.207
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\Safe Computing Stuff\Spring 08 Mess\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Safe Computing Stuff\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6261\SAService.exe

--
End of file - 11717 bytes
  • 0

#19
Stamper19

Stamper19

    Trusted Helper

  • Retired Staff
  • 1,991 posts
Hi Amy,

Pop-ups stopped a while back, but now I'm getting an API error on occasion. I need to reboot, and note the message.

Good to hear the pop-ups have stopped. The API error is likely not related to the malware. If you do happen to catch the message then let me know and I will look into it.

Things look good, but lets just do one more scan to be certain.

Please go HERE to run Panda's ActiveScan
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report

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#20
amylucinge

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Well, PandaScan wasn't happy last night. It was stuck at 12% from last night 'til this evening. I restarted it tonight, and it seems happier...has progressed to 32%. I'll post tomorrow what happens.
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#21
amylucinge

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Here's the log.....I didn't end up with a window that said "Save Report". I had a "You are infected...BUY NOW" screen, with a tiny icon that said "Export to:"

;*******************************************************************************
*********************************************************************************
*******************
ANALYSIS: 2008-06-05 06:38:22
PROTECTIONS: 1
MALWARE: 25
SUSPECTS: 0
;*******************************************************************************
*********************************************************************************
*******************
PROTECTIONS
Description Version Active Updated
;===============================================================================
=================================================================================
===================
McAfee VirusScan Yes Yes
;===============================================================================
=================================================================================
===================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===============================================================================
=================================================================================
===================
00139059 Cookie/Traffic Marketplace TrackingCookie No 0 Yes No C:\Documents and Settings\Homebody\Cookies\[email protected][2].txt
00139061 Cookie/Doubleclick TrackingCookie No 0 Yes No C:\Documents and Settings\Homebody\Cookies\[email protected][2].txt
00139064 Cookie/Atlas DMT TrackingCookie No 0 Yes No C:\Documents and Settings\Homebody\Cookies\[email protected][2].txt
00139535 Application/Processor HackTools No 0 No No C:\Documents and Settings\Homebody\Desktop\VirtumundoBeGone.exe[]
00139535 Application/Processor HackTools No 0 No No C:\Program Files\Safe Computing Stuff\Fall 07 Mess\VirtumundoBeGone.exe[]
00139535 Application/Processor HackTools No 0 Yes No C:\Program Files\Safe Computing Stuff\SmitFraudFix\SmitfraudFix\SmitfraudFix\SmitfraudFix\Process.exe
00139535 Application/Processor HackTools No 0 No No C:\Program Files\Safe Computing Stuff\Spring 08 Mess\VirtumundoBeGone.exe[]
00139535 Application/Processor HackTools No 0 Yes No C:\WINDOWS\system32\Process.exe
00139535 Application/Processor HackTools No 0 Yes No C:\Deckard\System Scanner\20080529220826\backup\DOCUME~1\Homebody\LOCALS~1\Temp\nsb60.tmp
00145731 Cookie/Tribalfusion TrackingCookie No 0 Yes No C:\Documents and Settings\Homebody\Cookies\[email protected][2].txt
00145738 Cookie/Mediaplex TrackingCookie No 0 Yes No C:\Documents and Settings\Homebody\Cookies\[email protected][1].txt
00167430 Cookie/myaffiliateprogram TrackingCookie No 0 Yes No C:\Documents and Settings\Homebody\Cookies\[email protected][2].txt
00167642 Cookie/Com.com TrackingCookie No 0 Yes No C:\Documents and Settings\Homebody\Cookies\[email protected][1].txt
00167753 Cookie/Statcounter TrackingCookie No 0 Yes No C:\Documents and Settings\Homebody\Cookies\[email protected][1].txt
00168056 Cookie/YieldManager TrackingCookie No 0 Yes No C:\Documents and Settings\Homebody\Cookies\[email protected][1].txt
00168076 Cookie/BurstNet TrackingCookie No 0 Yes No C:\Documents and Settings\Homebody\Cookies\[email protected][2].txt
00168090 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Documents and Settings\Homebody\Cookies\[email protected][2].txt
00168093 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Documents and Settings\Homebody\Cookies\[email protected][1].txt
00168109 Cookie/Adtech TrackingCookie No 0 Yes No C:\Documents and Settings\Homebody\Cookies\[email protected][1].txt
00169190 Cookie/Advertising TrackingCookie No 0 Yes No C:\Documents and Settings\Homebody\Cookies\[email protected][1].txt
00170495 Cookie/PointRoll TrackingCookie No 0 Yes No C:\Documents and Settings\Homebody\Cookies\[email protected][1].txt
00171982 Cookie/QuestionMarket TrackingCookie No 0 Yes No C:\Documents and Settings\Homebody\Cookies\[email protected][2].txt
00172221 Cookie/Zedo TrackingCookie No 0 Yes No C:\Documents and Settings\Homebody\Cookies\[email protected][2].txt
00184846 Cookie/Adrevolver TrackingCookie No 0 Yes No C:\Documents and Settings\Homebody\Cookies\[email protected][1].txt
00199984 Cookie/Searchportal TrackingCookie No 0 Yes No C:\Documents and Settings\Homebody\Cookies\[email protected][2].txt
00207338 Cookie/Target TrackingCookie No 0 Yes No C:\Documents and Settings\Homebody\Cookies\[email protected][1].txt
00519333 Application/Processor HackTools No 0 Yes No C:\Program Files\Safe Computing Stuff\Fall 07 Mess\VirtumundoBeGone.exe
00519333 Application/Processor HackTools No 0 Yes No C:\Documents and Settings\Homebody\Desktop\VirtumundoBeGone.exe
00519333 Application/Processor HackTools No 0 Yes No C:\Program Files\Safe Computing Stuff\Spring 08 Mess\VirtumundoBeGone.exe
01176994 Bck/VB.XB Virus/Trojan No 0 No No C:\Documents and Settings\Homebody\Desktop\ComboFix.exe[327882R2FWJFW\NirCmdC.cfexe]
02197130 Trj/Rebooter.J Virus/Trojan No 1 Yes No C:\Program Files\Safe Computing Stuff\SmitFraudFix\SmitfraudFix\SmitfraudFix\SmitfraudFix\Reboot.exe
02197130 Trj/Rebooter.J Virus/Trojan No 1 Yes No C:\Program Files\Safe Computing Stuff\SmitFraudFix\SmitfraudFix\SmitfraudFix\Reboot.exe
02885963 Rootkit/Booto.C Virus/Worm No 0 Yes No C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP9\A0000190.sys
;===============================================================================
=================================================================================
===================
SUSPECTS
Sent Location
;===============================================================================
=================================================================================
===================
;===============================================================================
=================================================================================
===================
VULNERABILITIES
Id Severity Description
;===============================================================================
=================================================================================
===================
;===============================================================================
=================================================================================
===================
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#22
Stamper19

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Hi Amy,

Panda can be a bit tempermental sometimes, so no great surprise that it locked up or took a long time. Turns out that the log is actually clean. It picked up some cookies (which we will clean out now) and a bunch of false alarms related to the tools we used to clear out the infection.

Please clean out your temp files.

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


Are you still running pop-up free?
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#23
amylucinge

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Stilll pop-up free. ATF ran fine.

Laptop is running a bit slow. I was wondering about all stuff installed. Is there anything I should be uninstalling, so it doesn't conflict with other things?

Also, what's the best way to prevent trojans (besides user education, which hasn't been terribly successful!!) Any particular software recommendations?
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#24
Stamper19

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Hi Amy,

I will give you some recommendations for keeping your machine secure in the next post when we wrap up. Before we do that though lets see if we cant improve the system speed a bit.

Let's try to speed your system.

Prefetch is clickable for more information

  • Click Start then Run, type prefetch then press ENTER, click Edit then select all (all files will highlight), right click any file, click Delete, confirm,
  • Click Start then All Programs, Accessories, System Tools to run Disc Cean Up
  • Reboot
  • Click Start then All Programs, Accessories, System Tools to run Defragmenter

Now we'll run Tune Up

  • Download, install and run Tune Up 2007 Trial
  • Run Tune Up disc clean up
  • Run Tune Up registry clean up
  • Disable your AntiVirus program, then click Optimize and Improve to run Reg Defrag, the screen will lose color during the process which can take a few minutes and then needs a reboot
  • Check to make sure your AntiVirus is running
Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

  • Click optimize and improve then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot
  • After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.
  • After the reboot, click optimize then system optimizer to run system advisor.


Let me know if this helps at all.
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#25
amylucinge

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Yup...things are running nicely now.

That tune-up software is pretty nice. I might just have to invest in that.
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#26
Stamper19

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Hi Amy,

Good - happy to hear that we were able to speed things up.

Congrats - your logs are all clean :)

There are still a couple of things you should do for the sake of cleaning up.

---------------------------------------------------------------

Time for some housekeeping
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK


    • Posted Image

  • When shown the disclaimer, Select "2"

The above procedure will:
  • Delete the following:
    • ComboFix and its associated files and folders.
    • VundoFix backups, if present
    • The C:\Deckard folder, if present
    • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.
----------------------------------------------------------------

Otherwise, unless you have any questions, you are all set. Included below are some tips for keeping your computer malware free in the future.

Cheers,
Stamper :)

----------------------------------------------------------------

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

here are some additional utilities that will enhance your safety

  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
  • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software

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#27
amylucinge

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Thank you so much for all your help! I really appreciate it! Your patience and professionalism are greatly appreciated.

Thanks again!

Amy


P.S. I visited Paypal for you the other day. Let me know if it didn't go through.
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#28
Stamper19

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You are very welcome :)

And yes, your donation was received. Thank you very much for your generosity.
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#29
Stamper19

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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