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Computer stops completely, help please


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#1
jribas

jribas

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While I'm doing normal stuff like surfing in the web or doind some works on the Microsoft Word, and then suddenly, the mouse stops moving, the keyboard doesnt work in any kind, but the ecran stills the same. I wait a lot of time, but it keeps the same, so I need to shut down the computer.. why is this happening?

For some time i have a video card program: "ATI", and everytime i turn on the computer, a paste appears from ATI

Please help, i hate this thing :)
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#2
jribas

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Please, somebody help.. i am gonna put now my hijackthis log file:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:04:39, on 29-05-2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Programas\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Programas\Alwil Software\Avast4\aswUpdSv.exe
C:\Programas\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Programas\Microsoft Office\Office12\GrooveMonitor.exe
C:\Programas\QuickTime\qttask.exe
C:\Programas\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Programas\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programas\Ficheiros comuns\Ahead\lib\NMBgMonitor.exe
C:\Programas\Ficheiros comuns\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Programas\Ficheiros comuns\Microsoft Shared\VS7Debug\mdm.exe
C:\Programas\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\UAService7.exe
C:\Programas\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Programas\Alwil Software\Avast4\ashMaiSv.exe
C:\Programas\Alwil Software\Avast4\ashWebSv.exe
C:\Programas\iPod\bin\iPodService.exe
C:\Programas\internet explorer\iexplore.exe
C:\Programas\Ficheiros comuns\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Programas\Windows Live\Messenger\msnmsgr.exe
C:\Programas\iTunes\iTunes.exe
C:\Programas\Ficheiros comuns\Apple\Mobile Device Support\bin\AppleMobileDeviceHelper.exe
C:\Programas\Ficheiros comuns\Apple\Mobile Device Support\bin\distnoted.exe
C:\Programas\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.pt/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hiperligações
O2 - BHO: Facilitador de Leitor de Link Adobe PDF - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programas\Ficheiros comuns\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Miniclip - {4E7BD74F-2B8D-469E-89B3-BE29F5D3E32D} - C:\Programas\minicliptoolbar\minicliptoolbar.dll (file missing)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Programas\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programas\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Programa Auxiliar de Início de Sessão do Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programas\Ficheiros comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Programas\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programas\MSN Apps\MSN Toolbar\01.02.5000.1021\pt-pt\msntb.dll
O2 - BHO: TGTSoft Explorer Toolbar Changer - {C333CF63-767F-4831-94AC-E683D962C63C} - C:\Programas\TGTSoft\StyleXP\TGT_BHO.dll
O2 - BHO: XBTBPos00 Class - {E552EEFC-DE97-45D4-BA1A-F534A1B4A579} - C:\PROGRA~1\MORPHE~1\MORPHE~1.DLL (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programas\MSN Apps\MSN Toolbar\01.02.5000.1021\pt-pt\msntb.dll
O3 - Toolbar: Morpheus Toolbar - {119DBEDA-9c41-4F97-94B4-B6BCD01133CF} - C:\Programas\Morpheus Toolbar\morpheustoolbar.dll (file missing)
O3 - Toolbar: Miniclip - {4E7BD74F-2B8D-469E-89B3-BE29F5D3E32D} - C:\Programas\minicliptoolbar\minicliptoolbar.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programas\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O4 - HKLM\..\Run: [ATIPTA] C:\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Programas\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Winexec32] C:\windows\winexec32.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programas\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Programas\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programas\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programas\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Programas\Ficheiros comuns\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Programas\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - Startup: Iniciação Rápida do Microsoft Office OneNote 2007.lnk = C:\Programas\microsoft office\Office12\ONENOTEM.EXE
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Morpheus Toolbar - {119DBEDA-9c41-4F97-94B4-B6BCD01133CF} - C:\Programas\Morpheus Toolbar\morpheustoolbar.dll (file missing)
O9 - Extra 'Tools' menuitem: Morpheus Toolbar - {119DBEDA-9c41-4F97-94B4-B6BCD01133CF} - C:\Programas\Morpheus Toolbar\morpheustoolbar.dll (file missing)
O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: RaptisoftGameLoader - http://www.miniclip....tgameloader.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zon...kr.cab56986.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zon...wn.cab56986.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.geoweb.pt...r2/mgaxctrl.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemreq.../sysreqlab2.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1191754670515
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zon...ro.cab53083.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zon...nt.cab56907.cab
O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} (Quantum Streaming IE Player Class) - http://mvnet.xlontec...2ie06101001.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zon...er.cab56986.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...wn.cab31267.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Programas\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Programas\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Programas\Ficheiros comuns\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Programas\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Programas\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Programas\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Programas\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG Anti-Spyware Guard - Unknown owner - C:\Programas\Grisoft\AVG Anti-Spyware 7.5\guard.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programas\Ficheiros comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Serviço iPod (iPod Service) - Apple Inc. - C:\Programas\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\System32\UAService7.exe

--
End of file - 11195 bytes
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#3
jribas

jribas

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Come on people I need help...
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#4
jribas

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Pleeeeeeeease!
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#5
jribas

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I have waited 3 days, where is the waiting room? ..
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#6
Octagonal

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Posting more than once in a thread can cause your topic to be overlooked as Helpers usually look for threads without any replies first.

Please read this thread which will give instructions for help when your topic is more than three days old and you haven't received help.
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#7
jribas

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Done (the topic on the waiting room). Sorry again for the double topic
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#8
jribas

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I guess no one will answer right?

I am since 29 May wainting..

Edited by jribas, 02 June 2008 - 12:55 PM.

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