It was running fine untill about an hour ago when it crashed. I have rebooted my system and it loads up to my desktop. All my icons appear however i cannot click on them. When i move my cursor to the start bar (anywhere on it) the eggtimer is there, not the pointer. I cannot ctrl, alt, del as this does not respond. I have tried starting up in safe mode however the same thing happens.
I have tried ringing for support elsewhere but they want £60 just to look, then another £60 to fix it!! (and that could rise!