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#16
Fenor

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Remove every file/folder (that you can) from the MY DOCUMENTS folder and place them all in another location. Then copy some files from another location ,that you know don't cause any freeze-ups/slow-downs, and place them in your MY DOCUMENTS folder. Then reboot your computer and once rebooted, go into your my documents folder and see if the problem still persists.
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#17
kkduerson

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You'll have to forgive me, but where can I find this info? If you haven't already figured it out....this is not my area of expertise.

Thank you!!
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#18
Fenor

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You just are moving files from one location to another. Take everything from your MY DOCUMENTS folder and place it in a folder like C:\Test.
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#19
kkduerson

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I missed your instructions before my last response!! That's what I get for not noticing there was a 2nd page!!!

I've moved the files that I could (there are still several out there in "my document"), I've moved a folder into "my documents" that I know works and rebooted....all with no success.

In between our conversations I've been trying to do more research so that I won't have to continually bother you and I ran across something about XP...could there be a problem with it?

Thanks!!!
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#20
Fenor

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Create a New User Account on your computer (START-->CONTROL PANEL and in the new window that appears double-click on User Accounts) and then log out of your current account and in with that new account and see how MY DOCUMENTS behaves.
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#21
kkduerson

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I've created a new account and added some empty folders & a couple of documents and so far it is running smoothly. Does this mean something is corrupt in the other account? If so, can it be detected? If not, is there a way to transfer the files from my account to the new account?
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#22
Trippster

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Yes. Accounts are located in C:/Documents and Settings/<username> You could try copying the whole My Documents folder over to a new account.
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#23
Fenor

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Yes. Accounts are located in C:/Documents and Settings/<username> You could try copying the whole My Documents folder over to a new account.

You can definitely try this since it doesn't appear to be a file in that location that is corrupt (proven when we moved every file out of that folder earlier) and so shouldn't cause any problems.
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#24
kkduerson

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I set up the new "test" user account and transferred "my document" files over to this account. It has stopped responding.
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#25
Fenor

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Then one of the files is corrupted. Just a matter of creating a new account and trial and error-ing to seeing which file(s) is/are the culprit. Nothing else you can do.
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#26
kkduerson

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Thank you so much for all of your help!!!! It is GREATLY appreciated!!!
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