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Blue Screen in half an hour [CLOSED]


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#1
ashisha

ashisha

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My PC always after starting & working fine for nearly half an hour stops responding and the blue screen error stating "A fatal exception 0E has occured at 0167:BFF9DFFF. . . . " when i press a button again a new blue screen sayin "A fatal exception 0E has occured at 0167:BFF7A1D9 . . . . "

Then i have to restart.

many a times whenever i start a program or close a program the error takes place.


Logfile of HijackThis v1.97.7
Scan saved at 12:41:13 AM, on 6/21/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\CACHEMAN\CACHEMAN.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\ELITECORE\CYBEROAM CLIENT FOR 24ONLINE\CYBEROAMCLIENT.EXE
C:\DOWNLOADS\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.zdnetindia.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.zdnetindia.com
R3 - URLSearchHook: PerfectNavBHO Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL (file missing)
O2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRAM FILES\FLASHGET\JCCATCH.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL (file missing)
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FGIEBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [Cacheman] C:\PROGRA~1\CACHEMAN\Cacheman.exe
O4 - HKCU\..\Run: [Handy Backup 3.9] C:\PROGRAM FILES\NOVOSOFT\HANDY BACKUP\hbagent.exe -logon
O4 - HKCU\..\Run: [warez] "C:\PROGRAM FILES\WAREZ P2P CLIENT\WAREZ.EXE" -h
O4 - Startup: 24Online Client.lnk = C:\Program Files\eLitecore\Cyberoam Client for 24Online\CyberoamClient.exe
O8 - Extra context menu item: Download using FlashGet - C:\PROGRAM FILES\FLASHGET\jc_link.htm
O8 - Extra context menu item: Download All by FlashGet - C:\PROGRAM FILES\FLASHGET\jc_all.htm
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: FlashGet (HKLM)
O9 - Extra 'Tools' menuitem: &FlashGet (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.zdnetindia.com
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -

Edited by ashisha, 22 June 2004 - 12:00 PM.

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#2
admin

admin

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Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com
R3 - URLSearchHook: PerfectNavBHO Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL (file missing)
O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL (file missing)
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
O4 - HKCU\..\Run: [warez] "C:\PROGRAM FILES\WAREZ P2P CLIENT\WAREZ.EXE" -h
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -

Reboot in safe mode (by tapping F8 at startup and select safe mode from the menu).
Be sure you're able to view hidden files, and remove the following files in bold (if found):
C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
C:\PROGRAM FILES\WAREZ P2P CLIENT\WAREZ.EXE

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log, and let us know how your system's working. <_<
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#3
uncavan

uncavan

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Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com
R3 - URLSearchHook: PerfectNavBHO Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL (file missing)
O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL (file missing)
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
O4 - HKCU\..\Run: [warez] "C:\PROGRAM FILES\WAREZ P2P CLIENT\WAREZ.EXE" -h
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -

Reboot in safe mode (by tapping F8 at startup and select safe mode from the menu).
Be sure you're able to view hidden files, and remove the following files in bold (if found):
C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
C:\PROGRAM FILES\WAREZ P2P CLIENT\WAREZ.EXE

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log, and let us know how your system's working. <_<

Thanks for your prompt response. Unfortunately, I did not find any of the files you listed in my HiJack This report.

My computer bluescreens intermittently, and I seem to get different error messages each time, e.g., Error: OE: 0028:C0030D12 and "File Name VMN(01)+0000c81A OE:028:C000D81A. In case it's related, my sound sometimes just quits.

HiJackThis results:

Logfile of HijackThis v1.97.7
Scan saved at 4:17:18 PM, on 6/24/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\TASKMON.EXE
C:\CPQS\BWTOOLS\SCCENTER.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\CANON\BJPV\TVMON.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\PROGRAM FILES\FINEPIXVIEWER\QUICKDCF.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\MSOFFICE\OFFICE10\OSA.EXE
C:\MSOFFICE\OFFICE10\OSA.EXE
C:\WINDOWS\TEMP\TD_0007.DIR\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presar...archbar&LC=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presar...=search&LC=0409
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presa...onsumer&LC=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.presar...archbar&LC=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presar...archbar&LC=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presar...=search&LC=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm
F1 - win.ini: run=hpfsched
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://my.yahoo.com/"); (C:\Program Files\Netscape\Users\uncavan\prefs.js)
O1 - Hosts: 65.120.116.173 lite.aimster.com
O1 - Hosts: 65.120.116.172 mini.aimster.com
O1 - Hosts: 65.120.116.174 www.aimster.com
O2 - BHO: (no name) - {2F2FBF0D-254F-11D5-B1E5-0050DAD7AF62} - C:\PROGRA~1\ANONYM~1\ANONYM~1.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O3 - Toolbar: (no name) - {FE6BC4EF-5676-484B-88AE-883323913256} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\PROGRAM FILES\CANON\EASY-WEBPRINT\TOOLBAND.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [CpqBootPerfDb] C:\Cpqs\Scom\CpqBootPerfDb.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [Service Connection] c:\cpqs\bwtools\sccenter.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [BJPD HID Control] C:\Program Files\Canon\BJPV\TVMon.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 8.0b\aoltray.exe
O4 - Startup: Microsoft Office.lnk = C:\MSOffice\Office10\OSA.EXE
O4 - Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\MSOFFICE\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O9 - Extra button: Translate (HKLM)
O9 - Extra 'Tools' menuitem: AV &Translate (HKLM)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL (HKLM)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host (HKLM)
O9 - Extra 'Tools' menuitem: AV Live (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Anonymizer (HKLM)
O9 - Extra button: Free Surfer (HKLM)
O9 - Extra 'Tools' menuitem: Free Surfer (HKLM)
O12 - Plugin for .wma: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npdsplay.dll
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (IPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse....eX/FileXfer.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.micros...ontent/opuc.cab
O16 - DPF: {D6016EE7-A8FF-11D1-B37E-A4759ECD7909} (AxPulse Class) - http://www.pulse3d.c...PlayerAxWin.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com...ex/qtplugin.cab
O16 - DPF: {CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0_01) -
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7630.5476388889
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {6FB9FE59-7D3B-483D-9909-C870BE5AFA1F} (DiskHealth Class) - http://www.pcpitstop.../diskhealth.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate....nloads/outc.cab
O16 - DPF: {F8F88D0D-E455-11D6-B547-00400555C7FB} (DiskHealth2 Class) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {B160422D-0A48-11D4-BD9B-00A0C9B0AB7B} (Download Class) - http://expressit.bro...in/Download.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.micros...ontent/opuc.cab

Thanks again for any help you can offer.

Van
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#4
ditto

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    - i pwn n00bs -

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Thanks for your prompt response. Unfortunately, I did not find any of the files you listed in my HiJack This report.



Thats weird <_<

Lets try again. Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presar...archbar&LC=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presar...=search&LC=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presa...onsumer&LC=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.presar...archbar&LC=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presar...archbar&LC=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presar...=search&LC=0409
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm
O1 - Hosts: 65.120.116.173 lite.aimster.com
O1 - Hosts: 65.120.116.172 mini.aimster.com
O1 - Hosts: 65.120.116.174 www.aimster.com
O3 - Toolbar: (no name) - {FE6BC4EF-5676-484B-88AE-883323913256} - (no file)
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - Startup: Microsoft Office.lnk = C:\MSOffice\Office10\OSA.EXE
O16 - DPF: {CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0_01) -


Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log, and let us know how your system's working. :D

ditto
  • 0

#5
kimblehyde

kimblehyde

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i noticed in the first hijack log you are running 98SE and in the second log you are running windows ME. do you have 2 operating systems on your computer. If so this is a problem. Windows 2000 is the only operating system that can have another installed at the same time. In the first log i see that you have a program named cacheman: i have expericanced problems with software my self. i would remove it. In the second log i see that you have avg antivirus and also zone alarm. If both of these are antivirus programs you can not have 2 antivirus programs installed at the same time. You will have to remove one of these. I would throw away Windows ME it is full of bugs. Upgrade to Xp if your system can handle it. If not stick with windows 2000.

Hope this helps
  • 0

#6
uncavan

uncavan

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i noticed in the first hijack log you are running 98SE and in the second log you are running windows ME. do you have 2 operating systems on your computer. If so this is a problem. Windows 2000 is the only operating system that can have another installed at the same time. In the first log i see that you have a program named cacheman: i have expericanced problems with software my self. i would remove it. In the second log i see that you have avg antivirus and also zone alarm. If both of these are antivirus programs you can not have 2 antivirus programs installed at the same time. You will have to remove one of these. I would throw away Windows ME it is full of bugs. Upgrade to Xp if your system can handle it. If not stick with windows 2000.

Hope this helps

Thanks for your attention.

I apologize for any confusion. There are two people inquiring about pretty much the same problem. Ashisha posted first (I assume she's using 98SE). Then I posted, and perhaps I should have done so differently. I (uncavan) am using Windows ME. We are both gettting the same error message.

Zone Alarm is a firewall, not an anti-virus program. AVG is strictly anti-virus, so I don't think they are in conflict. I also have Norton Antivirus installed but disable and removed from Start-up.

Thank you again for your help in this matter.

Van
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#7
kimblehyde

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that could be a problem. just because you uninstall norton does not mean that when you install avg that the two programs didn't collide. Any time you install 2 antivirus programs it marks its self in the root directory of the harddrive. Even if you uninstall one these file are still have been corrupted in the root directory. the only way to fix this issue is to repartition the drive and remove the root directory and reformat the drive and reset up windows. NEVER INSTALL 2 ANTIVIRUS PROGRAMS BACK TO BACK OR TOGETHER WITHOUT MAKING SURE THERE IS NOTHING IN THE ROOT DIRECTORY OR IN THE COMPUTERS SYSTEM OR .INI FILES.

hope this helps
  • 0

#8
ashisha

ashisha

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u advised me to remove the warez.exe file

but i am using that program
isn't there any other way out
  • 0

#9
ditto

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You dont have to delete it. Warez is a P2P client which means spyware can easily get onto your system which can cause damage.

lets see a new log though.

ditto
  • 0

#10
ashisha

ashisha

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my problem is almost solved

thanks for ur prompt support.
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#11
Kat

Kat

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