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Constant pop-ups [RESOLVED]


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#16
Econolodged

Econolodged

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 02:02:36, on 04/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Belkin\F5D9050\Belkinwcui.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\Google\Update\1.1.25.0\GoogleUpdate.exe
C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\Hiding.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0...S01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.arseblog.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft....k/?LinkId=22028
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [vptray] "C:\Program Files\NavNT\vptray.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [F5D9050] "C:\Program Files\Belkin\F5D9050\Belkinwcui.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\Google\Update\1.1.25.0\GoogleUpdate.exe" /lang en
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: YouTube Uploader.lnk = C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {164B406B-0FD6-4E7F-BA7E-64D227D4CA37} (dnlplayer Class) - http://www.digitalwe...er/dbplugin.cab
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail....es/MSNPUpld.cab
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h30155.www3.h...nosticsxp2k.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebo...toUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1051840287171
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--
End of file - 9108 bytes
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#17
IndiGenus

IndiGenus

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I am a bit stumped at this point as to how to deal with the entry. I've put the word out for some other experts to look in here for some help. I apologize for any delay.
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#18
Econolodged

Econolodged

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No need to apologise! You've been more than helpful! Certinally got a lot further than ive been able to! Thank you so much for all your time & help, you can only try, and you owe us all nothing so just the fact that you tried to help is more than enough! Again, thank you for everything :)
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#19
Econolodged

Econolodged

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Deckard's System Scanner v20071014.68
Run by Joyce Garrett on 2008-06-04 02:44:43
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Total Physical Memory: 511 MiB (512 MiB recommended).


-- HijackThis (run as Joyce Garrett.exe) ---------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 02:45:03, on 04/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Belkin\F5D9050\Belkinwcui.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\Google\Update\1.1.25.0\GoogleUpdate.exe
C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Joyce Garrett\My Documents\Downloads\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\JOYCEG~1.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0...S01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.arseblog.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft....k/?LinkId=22028
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [vptray] "C:\Program Files\NavNT\vptray.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [F5D9050] "C:\Program Files\Belkin\F5D9050\Belkinwcui.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\Google\Update\1.1.25.0\GoogleUpdate.exe" /lang en
O4 - HKCU\..\Run: [nvqtccdsf] c:\documents and settings\joyce garrett\local settings\application data\nvqtccdsf.exe nvqtccdsfO4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: YouTube Uploader.lnk = C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {164B406B-0FD6-4E7F-BA7E-64D227D4CA37} (dnlplayer Class) - http://www.digitalwe...er/dbplugin.cab
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail....es/MSNPUpld.cab
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h30155.www3.h...nosticsxp2k.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebo...toUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1051840287171
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--
End of file - 9332 bytes

-- Files created between 2008-05-04 and 2008-06-04 -----------------------------

2008-06-03 23:20:37 0 d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-06-03 23:20:34 0 d-------- C:\WINDOWS\system32\Kaspersky Lab
2008-06-03 23:20:31 0 d-------- C:\WINDOWS\LastGood
2008-06-03 23:12:21 0 d-------- C:\!KillBox
2008-06-03 01:32:23 0 d-------- C:\Documents and Settings\Joyce Garrett\Application Data\Malwarebytes
2008-06-03 01:32:18 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-06-03 01:32:15 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-06-01 19:29:16 0 d-------- C:\Program Files\Trend Micro
2008-05-14 23:32:06 0 d-------- C:\Documents and Settings\Joyce Garrett\Application Data\GARMIN
2008-05-14 23:29:14 0 d-------- C:\Garmin
2008-05-14 23:29:08 0 d-------- C:\Program Files\Garmin


-- Find3M Report ---------------------------------------------------------------

2008-06-03 04:08:57 0 d-------- C:\Documents and Settings\Joyce Garrett\Application Data\uTorrent
2008-05-27 06:37:10 0 d-------- C:\Program Files\PeerGuardian2
2008-05-27 02:01:57 0 d-------- C:\Documents and Settings\Joyce Garrett\Application Data\Vso
2008-05-25 06:38:32 0 d-------- C:\Program Files\Magic Video Converter
2008-05-18 02:31:02 0 d-------- C:\Program Files\Online Services
2008-05-03 03:28:35 0 d-------- C:\Documents and Settings\Joyce Garrett\Application Data\Webroot
2008-05-03 03:28:34 0 d-------- C:\Program Files\Webroot


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"vptray"="C:\Program Files\NavNT\vptray.exe" [24/09/2001 15:59]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [15/12/2005 12:18]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [10/10/2007 20:51]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [11/12/2007 11:56]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [11/12/2007 13:10]
"F5D9050"="C:\Program Files\Belkin\F5D9050\Belkinwcui.exe" [20/07/2006 07:55]
"WinampAgent"="C:\Program Files\Winamp\winampa.exe" [15/01/2008 23:54]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [22/02/2008 05:25]
"SpySweeper"="C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" [04/01/2008 20:56]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\ctfmon.exe" [04/08/2004 13:00]
"DAEMON Tools"="C:\Program Files\DAEMON Tools\daemon.exe" [18/09/2007 15:16]
"Google Update"="C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\Google\Update\1.1.25.0\GoogleUpdate.exe" [19/03/2008 05:03]
"nvqtccdsf"="c:\documents and settings\joyce garrett\local settings\application data\nvqtccdsf.exe" [04/06/2008 01:18]

C:\Documents and Settings\Joyce Garrett\Start Menu\Programs\Startup\
YouTube Uploader.lnk - C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe [09/11/2007 14:33:08]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe [15/12/2005 12:40:44]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WebrootSpySweeperService]
@="Service"




-- End of Deckard's System Scanner: finished at 2008-06-04 02:45:45 ---------

Seems as though whatever it is, knows im after it and is able to change its name aswell, tried putting that in the killbox and it told me it had been removed by another process. But DSS keeps coming up with it!
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#20
IndiGenus

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With the help of another expert, Mark, I believe we have identified the infection.

Please download Navilog1 by IL-MAFIOSO:
http://pagesperso-or...ix/Navilog1.exe
(*Alternate download location Here)

* Save it to your Desktop.
* Double-click on Navilog1.exe to install the program.
* When the installation is complete, the tool will start automatically.
* If it doesn't start automatically, please double-click on the Navilog1 shortcut on your Desktop to run it.
* Press E for English from the language Menu.
* Type 1 in the next Menu to select Search and press Enter.
* Wait for the Scan to finish (It may take a reasonable amount of time).
* Press any key as requested .
* A new document will be produced: fixnavi.txt.
* Please copy/paste the contents of this report in your next reply.

The report is also saved in the root of the directory, "%SystemDrive%\fixnavi.txt". (usually C:\fixnavi.txt)
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#21
Econolodged

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Search Navipromo version 3.5.7 began on 04/06/2008 at 4:51:54.51

!!! Warning, this report may include legitimate files/programs !!!
!!! Post this report on the forum you are being helped !!!
!!! Don't continue with removal unless instructed by an authorized helper !!!
Fix running from C:\Program Files\navilog1
Actual User Account : "Joyce Garrett"

Updated on 11.05.2008 at 18h00 by IL-MAFIOSO


Microsoft Windows XP [Version 5.1.2600]
Version Internet Explorer : 7.0.5730.13
Filesystem type : NTFS

Search done in normal mode


*** Search folders in "C:\WINDOWS" ***


*** Search folders in "C:\Program Files" ***


*** Search folders in "c:\docume~1\alluse~1\applic~1" ***


*** Search folders in "c:\docume~1\alluse~1\startm~1\programs" ***


*** Search folders in "C:\Documents and Settings\Joyce Garrett\applic~1" ***


*** Search folders in "C:\Documents and Settings\Joyce Garrett\locals~1\applic~1" ***


*** Search folders in "C:\Documents and Settings\Joyce Garrett\startm~1\programs" ***

*** Search with Catchme-rootkit/stealth malware detector by gmer ***
for more info : http://www.gmer.net

Hidden file(s) :

C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\nvqtccdsf.dat
C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\nvqtccdsf.exe
C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\nvqtccdsf_nav.dat
C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\nvqtccdsf_navps.dat


*** Search with GenericNaviSearch ***
!!! Possibility of legitimate files in the result !!!
!!! Must always be checked before manually deleting !!!

* Scan in "C:\WINDOWS\system32" *

* Scan in "C:\Documents and Settings\Joyce Garrett\locals~1\applic~1" *



*** Search files ***



*** Search specific Registry keys ***

HKEY_CURRENT_USER\Software\Lanconfig found !

*** Complementary Search ***
(Search specific files)

1)Search new Instant Access files :


2)Heuristic Search :

* In "C:\WINDOWS\system32" :


* In "C:\Documents and Settings\Joyce Garrett\locals~1\applic~1" :

nvqtccdsf.dat found !

3)Certificates Search :

Egroup certificate found !
Electronic-Group certificate found !
OOO-Favorit certificate found !
Sunny-Day-Design-Ltd certificate not found !

4)Search known files :



*** Search completed on 04/06/2008 at 5:00:32.57 ***
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#22
IndiGenus

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Looks like we have identified it. Let's go for the cleaning.

* Double-click on the Navilog1 shortcut icon from your Desktop to run it.
* Press E for English from the language Menu.
* Type 2 in the next Menu and press Enter.
* The tool will then advise you that it will restart your computer.
* Close all open windows and save personnal documents, if any are open.
* If your computer doesn't restart automatically, restart it manually.
* Choose your usual session.
* Wait for the *** Clean finished the ... *** message (It may take a reasonable amount of time)
* A new document will be produced.
* Please copy/paste the contents of this report in your next reply.
* Your Desktop will now appear.

Note : In the event you lose your Desktop, press CTRL+ALT+Delete and run Explorer.exe as a new task.

The report is also saved in the root directory, %SystemDrive%\cleannavi.txt.. (usually C:\cleannavi.txt)
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#23
Econolodged

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Navipromo Removal version 3.5.7 started on 04/06/2008 at 22:35:55.20

Fix running from C:\Program Files\navilog1
Actual User Account : "Joyce Garrett"

Updated on 11.05.2008 at 18h00 by IL-MAFIOSO


Microsoft Windows XP [Version 5.1.2600]
Internet Explorer : 7.0.5730.13
Filesystem type : NTFS

Automatic removal
with Catchme and GNS results


Cleanning stage done on Reboot


*** Creating backups for files found by Catchme

Copy to "C:\Program Files\navilog1\Backupnavi"

Copy C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\nvqtccdsf.dat done !
Copy C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\nvqtccdsf.exe done !
Copy C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\nvqtccdsf_nav.dat done !
Copy C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\nvqtccdsf_navps.dat done !

*** Deleting files found with Catchme ***

C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\nvqtccdsf.dat deleted !
C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\nvqtccdsf.exe deleted !
C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\nvqtccdsf_nav.dat deleted !
C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\nvqtccdsf_navps.dat deleted !

** Second pass with Catchme results **

* In "C:\WINDOWS\system32" *


C:\WINDOWS\prefetch\nvqtccdsf*.pf found !
Copy C:\WINDOWS\prefetch\nvqtccdsf*.pf done !
C:\WINDOWS\prefetch\nvqtccdsf*.pf deleted !

* In "C:\Documents and Settings\Joyce Garrett\locals~1\applic~1" *


*** Deleting with Backups GenericNaviSearch results ***

* Deletion in "C:\WINDOWS\System32" *


* Deletion in "C:\Documents and Settings\Joyce Garrett\locals~1\applic~1" *



*** Deleting folders in "C:\WINDOWS" ***


*** Deleting folders in "C:\Program Files" ***


*** Deleting folders in "c:\docume~1\alluse~1\applic~1" ***


*** Deleting folders in "c:\docume~1\alluse~1\startm~1\programs" ***


*** Deleting folders in "C:\Documents and Settings\Joyce Garrett\applic~1" ***


*** Deleting folders in "C:\Documents and Settings\Joyce Garrett\locals~1\applic~1" ***


*** Deleting folders in "C:\Documents and Settings\Joyce Garrett\startm~1\programs" ***



*** Deleting files ***


*** Deleting temporary files ***

Cleaning of C:\WINDOWS\Temp done !
Cleaning of C:\Documents and Settings\Joyce Garrett\locals~1\Temp done !

*** Complementary Search ***
(Search specific files)

1)Deletion with backups new Instant Access files:

2)Heuristic search and deletion with backups :


* In "C:\WINDOWS\system32" *


* In "C:\Documents and Settings\Joyce Garrett\locals~1\applic~1" *


*** Copy Registry to Safebackup folder ***

Backing up Registry done !

*** Cleaning Registry ***

Registry cleaned


*** Certificates ***

Egroup Certificate deleted !
Electronic-Group Certificate deleted !
OOO-Favorit Certificate deleted !
Sunny-Day-Design-Ltd Certificate not found !

*** Cleaning stage complete on 04/06/2008 at 22:39:54.32 ***



I think you may have just done it!! Just browsed around a few sites and so far so good! As i said i was getting brief periods without any before so ill keep working and let you know how the next few hours go. Thank you so much for all your help, and Mark, couldnt have done it myself and i was facing having to start again and loose everything which is never good!
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#24
IndiGenus

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The Navipromo infection is very tricky as there are not the usual signs, and my understanding it's common mainly in France only, so I don't see many of them. But enough of my excuses....I should have known. Let me know how you make out after doing some more surfing.
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#25
Econolodged

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So far not a single one! I really cant thank you enough! And you shouldnt be so harsh on yourself, you've fixed something that neither me or anyone i know has been able to get close to for months in a matter of hours! Even more so if its not very common! So thank you for all your time and help you've been brilliant! I feel i should be paying for this kind of service! :)
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#26
IndiGenus

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Good job :)

Post one more new HijackThis log just to make sure we're clear.
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#27
IndiGenus

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Also, you should remove the Navilog tool we used.

Go to Add or Remove Programs and uninstall the following if present.
Click Start > Control Panel > Double Click Add or Remove Programs:

Navilog1

You should also delete the folder:

C:\Program Files\Navilog
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#28
Econolodged

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 04:45:18, on 06/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Belkin\F5D9050\Belkinwcui.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\Google\Update\1.1.25.0\GoogleUpdate.exe
C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\PROGRA~1\MSNMES~1\msnmsgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Windows Live Toolbar\msn_sl.exe
C:\Program Files\Trend Micro\HijackThis\Hiding.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0...S01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.arseblog.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft....k/?LinkId=22028
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [vptray] "C:\Program Files\NavNT\vptray.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [F5D9050] "C:\Program Files\Belkin\F5D9050\Belkinwcui.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\Google\Update\1.1.25.0\GoogleUpdate.exe" /lang en
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: YouTube Uploader.lnk = C:\Documents and Settings\Joyce Garrett\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {164B406B-0FD6-4E7F-BA7E-64D227D4CA37} (dnlplayer Class) - http://www.digitalwe...er/dbplugin.cab
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail....es/MSNPUpld.cab
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h30155.www3.h...nosticsxp2k.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebo...toUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1051840287171
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--
End of file - 9227 bytes


Pleased to say its stayed problem free so far! :)
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#29
IndiGenus

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Great....HijackThis looks clean too. Are you or have you used Norton antivirus on this PC? I see traces of it but it does not appear to be running. I'll post some good free for home use ones below, as it's critical to have updated antivirus running to keep you protected.

Just some final updating.

Update Java Runtime:

You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason, it's extremely important that you keep the program up to date, and also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 6 Update 6.
  • Go to the Sun Java Website
  • Click on the download button next to Java Runtime Environment (JRE) 6 Update 6
  • Check the circle next to I agree to the Java SE Runtime Environment 6 License Agreement.
  • Click on the link Windows Offline Installation, Multi-language and save the downloaded file to your hard disk.
  • Go to Start => Control Panel => Add or Remove Programs
  • Uninstall all old versions of Java (Java 2 Runtime Environment, JRE or JSE)
  • Reboot your computer
  • Delete the folder C:\Program Files\Java if present
  • Install the new version by running the newly-downloaded file, and follow the on-screen instructions.
  • Reboot your computer

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Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: (You will lose all previous restore points which may be infected anyway).

Click Start>Help and Support>Undo changes to your computer with System Restore
Select Create A Restore Point then click Next. Give it a name it and then click Create

Click Start>Run and type Cleanmgr
Click the More Options Tab.
Click Clean Up in the System Restore section.

In addition to updating and using what you currently have you may want to consider the following:

Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. Here is a list of some free and evaluation versions to try: AVG AntiVirus
Avast Antivirus Home Version--Free
Antivir Personal - Free
Online Scanners:
Trend Micro Housecall
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. Here are some free and evalutation versions that provide
better security than the Windows Firewall. Comodo
Outpost Firewall
For a tutorial on Firewalls and a listing of some other available ones see the link below:
Understanding and Using Firewalls

Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly or set your computer to receive automatic updates. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
A tutorial on installing & using this product can be found here:
Using SpywareBlaster to protect your computer from Spyware and Malware

Install SpywareGuard - SpywareGuard provides a real-time protection solution against spyware that is a great addition to SpywareBlaster's protection method.
A tutorial on installing & using this product can be found here:
Using SpywareGuard to protect your computer from Spyware and Malware

Use Zoned Out -
Zoned Out will block access to malicious websites so you cannot be redirected to them from an infected site or email. Instructions for set up and use can be found at the website.

Update all of your Anti-Malware programs regularly - Make sure you update all the programs I have listed and the ones you are currently running regularly. Without regular updates you Will Not be protected when new malicious programs are released.
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#30
IndiGenus

IndiGenus

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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