I was originally using the panda scan to scan my computer (I do this every few weeks), and it said that I had some sort of malicious software, and then my Mcafee VirusScan On-Access (free) said that I had a virus infection as well. I ran Ad-Aware 2007 (I run this every couple of week also), and it detected Virtumonde, and then said that it had erased it.
Since then my computer has REALLY slowed down, even when I type keys sometimes don't register and I have to hit the key a few times(I never had this problem before, and I'm pretty sure my keyboard is clean), I have a bunch of random pop-ups when I'm online (virus scanning stuff and porn stuff), a Windows Installer box periodically pops up and says something about installing Microsoft Office, and my Windows Automatic Updates turned off and won't turn back on.
I've run the Panda Scan Quick Remover (it's on the site), Vundofix, Panda Scan, McAfee VirusScan On-Access Scan, ATF-Cleaner, and Kaspersky Online Scanner, and I really have no idea what else to do.. I can't stand the pop-ups and slowness, but I'm not really very good with computers, and I mostly was just googling for solutions, and I don't think it's really very effective.
Please help me! Thank you so much!
I was unable to get the uninstall list. Everytime I was supposed to click "Save This," HijackThis would just close and nothing would happen.
Here's my HijackThis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:59:24 PM, on 6/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\AOL\1168591359\ee\AOLSoftware.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\MMDiag.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmjb.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_director.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MM_TDM~1.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = *.local
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-
396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program
Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ntiMUI] C:\Program Files\NewTech Infosystems\NTI CD & DVD
-Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil
/RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32
\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32
\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32
\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering
Technology\eDataSecurity\eDSloader.exe 0
O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering
Technology\ePresentation\ePresentation.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering
Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Boot] C:\Acer\Empowering Technology\ePower\Boot.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering
Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [ImageItEncrypt] C:\WINDOWS\system32\ImageItEncrypt.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch
Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05
\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -
atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1168591359
\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network
Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network
Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program
Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader
8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [be610701] rundll32.exe "C:\WINDOWS\system32
\xdcmwlbm.dll",b
O4 - HKLM\..\Run: [BMbd52349d] Rundll32.exe "C:\WINDOWS\system32
\slvxroiu.dll",s
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"
/background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [eMuleAutoStart] C:\Program Files\eMule\eMule.exe -AutoStart
O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe"
/VeohHide
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common
Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program
Files\3M\PSNLite\PsnLite.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-
00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -
C:\Program Files\AIM\aim.exe
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} -
res://C:\Program Files\BitComet\tools\BitCometBHO_1.2.2.28.dll/206 (file missing)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) -
http://www.kaspersky...can_unicode.cab
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware
Web Player Control) - http://mc.nacs.uci.e...cweb/awswax.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer
Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo
Uploader Control) -
http://upload.facebo...otoUploader.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer
Class) - http://acs.pandasoft...free/asinst.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program
Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. -
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program
Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32
\Ati2evxx.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation -
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation -
C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService)
- Hewlett-Packard Company - C:\Program Files\Common
Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network
Associates, Inc. - C:\Program Files\Network Associates\Common
Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc.
- C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network
Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel
Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel
Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program
Files\Viewpoint\Common\ViewpointService.exe
--
End of file - 10391 bytes