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Browser gets stuck


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#1
vally

vally

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I have a computer that when I open the Internet explorer all is fine when I open a link the first one I click on is ok the second time I click on a link the ie freezes. I ran a virus scan that came out clean and also ran mbam and also that came out with no errors.
I disabled almost all the managed add ons but after a day it happened again and keeps on going.

When a link is opened in the same window then there is a problem. If I try and open it in a new window then it seems ok but this is not the way I want to work.

I am using explorer 6 on win xp sp2. I don't want to install ie7 because I use ftp sites sometimes and with explorer6 you don't have to leave the ie to the explorer.

Attached is a hjt file if this may help.

Thanx 4 any help.




Logfile of HijackThis v1.99.1
Scan saved at 14:55:07, on 02/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\SYSTEM32\DWRCS.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\SYSTEM32\DWRCST.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\explorer.exe
\admindc\Tec_thcc\UTILS\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.kafe.co.il/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = www:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = thadmin;<local>
R3 - URLSearchHook: israelifm Toolbar - {71fd1e99-174f-48a2-92b5-eb188111eeb9} - C:\Program Files\israelifm\tbisra.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: israelifm Toolbar - {71fd1e99-174f-48a2-92b5-eb188111eeb9} - C:\Program Files\israelifm\tbisra.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O3 - Toolbar: israelifm Toolbar - {71fd1e99-174f-48a2-92b5-eb188111eeb9} - C:\Program Files\israelifm\tbisra.dll
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [xrt_Shell] C:\Documents and Settings\etiabu.PREP\xrt_joei.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &יצא ל- Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = prep.telhai.ac.il
O17 - HKLM\Software\..\Telephony: DomainName = prep.telhai.ac.il
O17 - HKLM\System\CCS\Services\Tcpip\..\{CCE2B001-5994-4887-A737-BA797470F94F}: Domain = telhai.ac.il
O17 - HKLM\System\CCS\Services\Tcpip\..\{CCE2B001-5994-4887-A737-BA797470F94F}: NameServer = 192.168.7.10,192.168.10.252
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = prep.telhai.ac.il
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = prep.telhai.ac.il,telhai.ac.il
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = prep.telhai.ac.il
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = prep.telhai.ac.il,telhai.ac.il
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = prep.telhai.ac.il,telhai.ac.il
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - C:\WINDOWS\SYSTEM32\DWRCS.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

Edited by vally, 02 June 2008 - 05:59 AM.

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#2
Neil Jones

Neil Jones

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This problem can be caused by having IE7 on the computer previously and a Windows Repair having been done which takes it back to IE6, subsequently leaving it in a hybrid state.
Just for curiosity, try sticking IE7 on the computer and see if the issue clears up.
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#3
vally

vally

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This computer was installed about half a year ago there was never ie7 on it and I never ran windows repair.
I do not really want to install ie7 because from experience if you un install ie7 then ie6 does not run properly or some programs give errors.
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