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Explorer.exe restarts with video files


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#1
skyvolt

skyvolt

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Hi, this is my first post here.

I got a problem with my Windows XP Pro. Seems that after I installed some video editing software, some video files are making my explorer.exe process restart, just by trying to rename the file. It shows that little error box (with the red icon) and after I click ok, the explorer.exe process restart.

Could be some video editing software that is causing the problem? If I just uninstall it, could sove the problem?

Thanks.
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#2
Fenor

Fenor

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Hi skyvolt! Welcome to G2G!

Windows XP Explorer has a 'feature' to provide a preview in the Details box on the left of the file you have selected, if itís supported. Image files, HTML pages, video clips, MP3s, etc are all previewed (even with the folder view open).

If you have a large movie clip and it either is corrupt (ie. no index from a partial download) or it uses an unsupported codec, then Explorer tries to load the whole file. This can slow your computer a lot and prevent deleting/renaming/moving/etc the file until itís finished.

Simply do the following steps:
1.) Go to START-->RUN and type cmd to open a command prompt.
2.) Type regsvr32 /u shmedia.dll and hit ENTER.

Reboot your computer and see if the problem persists.

Fenor
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#3
skyvolt

skyvolt

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Hi Fenor, thank you for the support. It seemed to work. I'll follow with Windows XP after that and see of it still lock the media files.


Thank you.
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