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All IM software & IE won't install, run or work


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#1
hwg

hwg

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I am having serious problems with IMing SW. I can no longer run MSN live, MSN (really old version) or trillian. In addition, when I try to install any of them, it crashes. This also includes MS Internet Explorer. I have uninstalled and tried to reinstall, but they crash. I have to admit, I was a bit of a bad girl and went to a site I shouldn't have gone to and ever since then, I have been having problems, however NOD says no viruses. Someone PLEASE help! This is driving me NUTS!
Thanks,
Hwg
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#2
starjax

starjax

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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