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outlook 2003 send and receive


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#1
wbarbe

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i keep getting this when i try to send/receive in outlook 2003

THE OPERATION FAILED. AN OBJECT COULD NOT BE FOUND

i would appreciate it if you could help me out
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#2
cmpm

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Did you import your email account into Outlook?
If so, from what email service.
Last I know of, yahoo will not work with Outlook.
As well as others.
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#3
wbarbe

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yes i imported my email from outexpress
my email comes from earthlink
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#4
cmpm

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try to import again
but do it this way-

open outlook express and export the account to the desktop
close outlook express

then open outlook and import that account on your dektop
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#5
Fenor

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I wouldn't import the account, but rather reset it up manually. Remove any Email Accounts currently in Oulook, and then follow the instructions found at THIS LINK and you should be all set to go.
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#6
wbarbe

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Fenor

i went to the link and tryed it and it did not work
i also have a laptop that i am useing outlook on and it works fine
i copied the setings from it so they both have the same thing
i also unstalled then restall microsoft office on the one not working
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#7
Fenor

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When you go through the link, did you click on the TEST CONNECTION shown on the picture just after Step #25? If so, what was the result?

*EDIT* -- Also, is the Security Software the same on both machines? Even if they are, make sure that you are allowing Outlook access to the Internet through it. The most likely culprit if you did everything correctly in my previous link is that your security software is blocking the connection.

Edited by Fenor, 04 June 2008 - 08:46 AM.

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#8
Fenor

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Okay, nevermind my last statement and give the following a try:

Make sure that Outlook is closed on the computer having the problem and then navigate to C:\Documents and Settings\<username>\Application Data\Microsoft\Outlook\ and locate and delete the outlook.srs file. Once it's deleted, re-open Outlook and that file will be recreated.

Does the problem still occur?
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#9
wbarbe

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i went to C:\Documents and Settings\<username>\Application Data\Microsoft\Outlook\ and deleted all of outlook.srs files
i restarted outlook and i get the same thing
the Security Software is norton 360 v2 on both machines
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#10
Fenor

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When you said that you "copied the setings from it so they both have the same thing," what did you exactly copy?
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#11
Fenor

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You can also check out: http://support.microsoft.com/kb/312354

*EDIT* -- Another thing you can try, which I found from HERE is the following:

There’s nothing elegant or magic about what I did. I just went in and deleted the Outlook profile from the mail control panel. It will likely be the only one there. Then navigate to your real .pst file at� C:\Documents and Settings\username\Local Settings\Application Data\Microsoft\Outlook and rename Outlook.pst to Outlook.old. Then start Outlook back up and it will ask you to create a profile. Name it Outlook. Create your first email account with the wizard. Then close out look.

Navigate back to C:\Documents and Settings\username\Local Settings\Application Data\Microsoft\Outlook and delete the Outlook.pst file there, and rename Outlook.old back to Outlook.pst. Start Outlook back up and it should all ‘look’ familiar. You still have to enter in all your email accounts — which may or may not be a horrible pain for you. Then Send/Receive, and then go to Tools -> Rules and Alerts to fix your broken rules.

That’s it. Hope this helps someone! :) Night night, gang!


Edited by Fenor, 04 June 2008 - 09:21 AM.

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#12
wbarbe

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i deleted all of my email accounts
then i type in what was on my laptop

outlook saids this

SEND TEST E-MAIL MESSAGE: THE SPECFIED SERVER WAS FOUND, BUT THERE WAS NO RESPONSE
FROM THE SERVER. PLEASE VERIFY THAT THE PORT AND SSL INFORMATION . TO ACCESS THESE
SETTINGS CLOSE THIS DIALOG, THEN CLICK ON MORE SETTINGS AND CLICK ON THE ADVANCED TAB

i did that and all of my settings are the same
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#13
cmpm

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Well that's all pretty fancy Fenor.
There is simple ways to do it imo.
But I'm not staff, so I don't know, or know enough or something..
I thought the export import was simple if his outlookexpress was working.

Making outlook express the default email,
then firing up outlook,
outlook will ask to be default and detect the account in express.
And ask if you want it imported after outlook is made the default email client.

Edited by cmpm, 04 June 2008 - 11:24 AM.

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#14
wbarbe

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i got it working
i dont know what i did but it is working
thank alot cmpm and fenor for all of your help :)
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#15
Fenor

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Glad you got it figured out! :)
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