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Reformat problem. File i386\biosinfo.inf could not be loaded.

#1 bugs

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  Posted 05 June 2008 - 06:18 PM

Hello guys. Here's the run-down:

I am using a very old Dell Inspiron laptop. I was using Windows XP Service Pack 1a when one day there was this virus that probably came from a pop-up of a dodgy site, so being me, I decided to reformat because I did not want to deal with it. I came across my Service Pack 2 reinstallation disk and thought to myself, "Why not?" Well this proved to be a horrible decision. The main use for this computer is this game that I play. After I upgraded to SP2, the game got really freaky and it was not working to the ability I felt was good enough. I wished I could go back to SP1a the way things used to be, so I popped in that disc. One problem: after I "Pressed any key to boot from disk," an error popped up and said:

File i386\biosinfo.inf could not be loaded.  Error code 1024


I have tried this several times and I always get the same message. My game does not run sufficiently with SP2. I really want to revert back to SP1, but it appears I can't do so without some extra help. This is what I have already tried:

1. Opened My Computer and searched the SP1 disc. Opened i386 and tried to copy BIOSINFO to My Documents.

The problem with that is when I tried opening i386 it froze. Another time, it said BIOSINFO would not copy.


Anyway, thanks to you all in advance. I really hope we can resolve this problem together.

Quick Edit: I noticed a lot of people have this problem; I see it a lot on other forums, but they dont seem to have the exact same problem as I do. And there has not been many good solutions to this issue.

#2 Tyger

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Posted 05 June 2008 - 07:43 PM

Go to the Dell website for Downloads and Drivers and put the service tag # in and check for any drivers that you might need. Particularly the chipset drivers and any special drivers related to BIOS. You might also want to check your BIOS against the latest one available to see if it needs to be updated. Updates are pretty simple with Dells.

#3 bugs

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  Posted 05 June 2008 - 08:19 PM

Is it alright if i did it by Model? The only BIOS-related results required me to insert an empty floppy...

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