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CoolWebSearch problems


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#1
rwcahoon

rwcahoon

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Hi,
Ad-aware keeps finding coolwebsearch and so I delete and reboot and it keeps finding it again. It causes popups and history always shows: searchem (www.searchem.com). Yellow blinking triangle with'!' in it is by my clock. Please help me.


Incorrect Logfile type posted: Logfile removed

Edited by Andy_veal, 27 April 2005 - 05:38 PM.

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#2
Guest_Andy_veal_*

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In order to assist you, we need to see the log from an Ad-Aware SE 1.05 full system scan.

Important Note! Before performing a scan, be sure that you have the most recent definitions file by using WebUpdate. (Click on the Globe icon, Click connect, Click OK, Click Finish.) At this current point * SE1R41 25.04.2005 * is the most recent definition file.

Ad-Aware SE comes preconfigured with default options so we need you to make only one change. Please deselect "Search for negligible risk entries" as negligible risk entries (MRU's) are not considered to be a threat. This option can be changed when choosing your scan type.

Select "Perform Full System Scan" and press "Next". When the scan has completed, click "Show Logfile".

Please copy/paste the complete log file here using the reply button. Don't quarantine or remove anything at this time, just post a complete logfile. This sometimes takes 2-3 posts to get it all posted. You will know you are at the end when you see the "Summary of this scan" information has been posted.

When you have posted your log here, Team Lavasoft can advise on what to do next.

Please post back if you have any questions or other problems.


Good luck

Andy

Edited by Andy_veal, 27 April 2005 - 05:42 PM.

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#3
rwcahoon

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Here is a full system scan:

Ad-Aware SE Build 1.05
Logfile Created on:Wednesday, April 27, 2005 9:29:26 PM
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R41 25.04.2005
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

References detected during the scan:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
CoolWebSearch(TAC index:10):1 total references
MRU List(TAC index:0):2 total references
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Ad-Aware SE Settings
===========================
Set : Search for negligible risk entries
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Play sound at scan completion if scan locates critical objects


4-27-2005 9:29:26 PM - Scan started. (Full System Scan)

MRU List Object Recognized!
Location: : software\microsoft\directdraw\mostrecentapplication
Description : most recent application to use microsoft directdraw


MRU List Object Recognized!
Location: : S-1-5-21-1482476501-616249376-839522115-1003\software\microsoft\internet explorer\typedurls
Description : list of recently entered addresses in microsoft internet explorer


Listing running processes
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

#:1 [smss.exe]
FilePath : \SystemRoot\System32\
ProcessID : 548
ThreadCreationTime : 4-28-2005 2:24:19 AM
BasePriority : Normal


#:2 [csrss.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 612
ThreadCreationTime : 4-28-2005 2:24:21 AM
BasePriority : Normal


#:3 [winlogon.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 636
ThreadCreationTime : 4-28-2005 2:24:21 AM
BasePriority : High


#:4 [services.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 680
ThreadCreationTime : 4-28-2005 2:24:22 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe

#:5 [lsass.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 692
ThreadCreationTime : 4-28-2005 2:24:22 AM
BasePriority : Normal
FileVersion : 5.1.2600.1106 (xpsp1.020828-1920)
ProductVersion : 5.1.2600.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

#:6 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 856
ThreadCreationTime : 4-28-2005 2:24:23 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:7 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 960
ThreadCreationTime : 4-28-2005 2:24:23 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:8 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1100
ThreadCreationTime : 4-28-2005 2:24:23 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:9 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1176
ThreadCreationTime : 4-28-2005 2:24:23 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:10 [ccsetmgr.exe]
FilePath : C:\Program Files\Common Files\Symantec Shared\
ProcessID : 1296
ThreadCreationTime : 4-28-2005 2:24:25 AM
BasePriority : Normal
FileVersion : 2.2.0.577
ProductVersion : 2.2.0.577
ProductName : Common Client
CompanyName : Symantec Corporation
FileDescription : Common Client Settings Manager Service
InternalName : ccSetMgr
LegalCopyright : Copyright © 2000-2003 Symantec Corporation. All rights reserved.
OriginalFilename : ccSetMgr.exe

#:11 [explorer.exe]
FilePath : C:\WINDOWS\
ProcessID : 1428
ThreadCreationTime : 4-28-2005 2:24:25 AM
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE

#:12 [ccevtmgr.exe]
FilePath : C:\Program Files\Common Files\Symantec Shared\
ProcessID : 1460
ThreadCreationTime : 4-28-2005 2:24:25 AM
BasePriority : Normal
FileVersion : 2.2.0.577
ProductVersion : 2.2.0.577
ProductName : Common Client
CompanyName : Symantec Corporation
FileDescription : Common Client Event Manager Service
InternalName : ccEvtMgr
LegalCopyright : Copyright © 2000-2003 Symantec Corporation. All rights reserved.
OriginalFilename : ccEvtMgr.exe

#:13 [spoolsv.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1616
ThreadCreationTime : 4-28-2005 2:24:25 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (XPClient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Spooler SubSystem App
InternalName : spoolsv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : spoolsv.exe

#:14 [msole32.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 284
ThreadCreationTime : 4-28-2005 2:24:28 AM
BasePriority : Normal


#:15 [popuper.exe]
FilePath : C:\WINDOWS\
ProcessID : 292
ThreadCreationTime : 4-28-2005 2:24:28 AM
BasePriority : Normal
FileVersion : 1, 0, 0, 217
ProductVersion : 1, 0, 0, 217
ProductName : Popuper Application
FileDescription : Popuper Application
InternalName : Popuper
LegalCopyright : Copyright © 2005
OriginalFilename : Popuper.exe

#:16 [gcasserv.exe]
FilePath : C:\Program Files\Microsoft AntiSpyware\
ProcessID : 312
ThreadCreationTime : 4-28-2005 2:24:28 AM
BasePriority : Idle
FileVersion : 1.00.0509
ProductVersion : 1.00.0509
ProductName : Microsoft AntiSpyware (Beta 1)
CompanyName : Microsoft Corporation
FileDescription : Microsoft AntiSpyware Service
InternalName : gcasServ
LegalCopyright : Copyright © 2004-2005 Microsoft Corporation. All rights reserved.
LegalTrademarks : Microsoft® and Windows® are registered trademarks of Microsoft Corporation. SpyNet™ is a trademark of Microsoft Corporation.
OriginalFilename : gcasServ.exe

#:17 [msnmsgr.exe]
FilePath : C:\Program Files\MSN Messenger\
ProcessID : 320
ThreadCreationTime : 4-28-2005 2:24:28 AM
BasePriority : Normal
FileVersion : 6.2.0205
ProductVersion : Version 6.2
ProductName : MSN Messenger
CompanyName : Microsoft Corporation
FileDescription : MSN Messenger
InternalName : msnmsgr
LegalCopyright : Copyright © Microsoft Corporation 1997-2004
LegalTrademarks : Microsoft® is a registered trademark of Microsoft Corporation in the U.S. and/or other countries.
OriginalFilename : msnmsgr.exe

#:18 [intmonp.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 412
ThreadCreationTime : 4-28-2005 2:24:28 AM
BasePriority : Normal


#:19 [gcasdtserv.exe]
FilePath : C:\Program Files\Microsoft AntiSpyware\
ProcessID : 456
ThreadCreationTime : 4-28-2005 2:24:28 AM
BasePriority : Normal
FileVersion : 1.00.0509
ProductVersion : 1.00.0509
ProductName : Microsoft AntiSpyware (Beta 1)
CompanyName : Microsoft Corporation
FileDescription : Microsoft AntiSpyware Data Service
InternalName : gcasDtServ
LegalCopyright : Copyright © 2004-2005 Microsoft Corporation. All rights reserved.
LegalTrademarks : Microsoft® and Windows® are registered trademarks of Microsoft Corporation. SpyNet™ is a trademark of Microsoft Corporation.
OriginalFilename : gcasDtServ.exe

#:20 [defwatch.exe]
FilePath : C:\Program Files\Symantec AntiVirus\
ProcessID : 572
ThreadCreationTime : 4-28-2005 2:24:33 AM
BasePriority : Normal
FileVersion : 9.0.0.1400
ProductVersion : 9.0.0.1400
ProductName : Symantec AntiVirus
CompanyName : Symantec Corporation
FileDescription : Virus Definition Daemon
InternalName : DefWatch
LegalCopyright : Copyright 1998 - 2004 Symantec Corporation. All rights reserved.
OriginalFilename : DefWatch.exe

#:21 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 696
ThreadCreationTime : 4-28-2005 2:24:34 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:22 [rtvscan.exe]
FilePath : C:\Program Files\Symantec AntiVirus\
ProcessID : 900
ThreadCreationTime : 4-28-2005 2:24:34 AM
BasePriority : Normal
FileVersion : 9.0.0.1400
ProductVersion : 9.0.0.1400
ProductName : Symantec AntiVirus
CompanyName : Symantec Corporation
FileDescription : Symantec AntiVirus
LegalCopyright : Copyright 1991 - 2004 Symantec Corporation. All rights reserved.

#:23 [wdfmgr.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1160
ThreadCreationTime : 4-28-2005 2:24:39 AM
BasePriority : Normal
FileVersion : 5.2.3790.1230 built by: dnsrv(bld4act)
ProductVersion : 5.2.3790.1230
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows User Mode Driver Manager
InternalName : WdfMgr
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : WdfMgr.exe

#:24 [fxssvc.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1312
ThreadCreationTime : 4-28-2005 2:24:39 AM
BasePriority : Normal
FileVersion : 5.2.1776.1023
ProductVersion : 5.2.1776.1023
ProductName : Microsoft® Fax Server
CompanyName : Microsoft Corporation
FileDescription : Fax Service
InternalName : FXSSVC.EXE
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : FXSSVC.EXE

#:25 [iexplore.exe]
FilePath : C:\Program Files\Internet Explorer\
ProcessID : 2340
ThreadCreationTime : 4-28-2005 2:25:01 AM
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Internet Explorer
InternalName : iexplore
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : IEXPLORE.EXE

#:26 [wuauclt.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 2456
ThreadCreationTime : 4-28-2005 2:25:24 AM
BasePriority : Normal
FileVersion : 5.4.3790.2182 built by: srv03_rtm(ntvbl04)
ProductVersion : 5.4.3790.2182
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Automatic Updates
InternalName : wuauclt.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : wuauclt.exe

#:27 [ad-aware.exe]
FilePath : C:\Program Files\Lavasoft\Ad-Aware SE Personal\
ProcessID : 2764
ThreadCreationTime : 4-28-2005 2:28:55 AM
BasePriority : Normal
FileVersion : 6.2.0.206
ProductVersion : VI.Second Edition
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

Memory scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 2


Started registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

CoolWebSearch Object Recognized!
Type : Regkey
Data :
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : system\currentcontrolset\enum\root\legacy_*008f__6q*00d4*00f5*0013'*00aa*00b4*00c6*00d08

Registry Scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 1
Objects found so far: 3


Started deep registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Deep registry scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 3


Started Tracking Cookie scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


Tracking cookie scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 3



Deep scanning and examining files (C:)
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Disk Scan Result for C:\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 3


Scanning Hosts file......
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Hosts file scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
41 entries scanned.
New critical objects:0
Objects found so far: 3




Performing conditional scans...
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Conditional scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 3

9:36:51 PM Scan Complete

Summary Of This Scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Total scanning time:00:07:25.625
Objects scanned:95845
Objects identified:1
Objects ignored:0
New critical objects:1
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#4
Rawe

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Hi there.

Ad-aware has found object(s) on your computer

If you chose to clean your computer from what Ad-aware found, follow these instructions below…

Make sure that you are using the * SE1R41 25.04.2005 * definition file.


Open up Ad-Aware SE and click on the gear to access the Configuration menu. Make sure that this setting is applied.

Click on Tweak > Cleaning engine > UNcheck "Always try to unload modules before deletion".

Disconnect from the internet (for broadband/cable users, it is recommended that you disconnect the cable connection) and close all open browsers or other programs you have running.

Then boot into Safe Mode

To clean your machine, it is highly recommended that you clean the following directory contents (but not the directory folder);

Run CCleaner to assist in this process.
Download CCleaner (Setup: go to >options > settings > Uncheck "Only delete files in Windows Temp folders older than 48 hours" for cleaning malware files!)

* C:\Windows\Temp\
* C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\ <- This will delete all your cached internet content including cookies.
* C:\Documents and Settings\<Your Profile>\Local Settings\Temp\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\
* Empty your "Recycle Bin".

Run Ad-Aware SE from the command lines shown in the instructions shown below.

Click "Start" > select "Run" > type the text shown below (including the quotation marks and with the same spacing as shown)

"C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Aware.exe" /full +procnuke
(For the Professional version)

"C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Aware.exe" /full +procnuke
(For the Plus version)

"C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe" +procnuke
(For the Personal version)


Click Ok.

Note; the path above is of the default installation location for Ad-aware SE, if this is different, adjust it to the location that you have installed it to.

When the scan has completed, select next. In the Scanning Results window, select the "Scan Summary"- tab. Check the box next CoolWebSearch ONLY. Click next, Click Ok.

If problems are caused by deleting a family, just leave it.


Reboot your computer after removal, run a new "full system scan" and post the results as a reply. Don't open any programs or connect to the internet at this time.

Then copy & paste the complete log file here. Don't quarantine or remove anything at this time, just post a complete logfile. This can sometimes takes 2-3 posts to get it all posted, once the "Summary of this scan" information is shown, you have posted all of your logfile.

Also, keep in mind that when you are posting another logfile keep "Search for negligible risk entries" deselected as negligible risk entries (Mru's) aren't considered as a threat. This option can be changed when choosing your scan type.

Remember to post your fresh scanlog in THIS topic.

- Rawe :tazz:
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#5
Rawe

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Oh, first I missed this one, this can also be the reason of your problems.

Hosts file scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
41 entries scanned.


If your system is running a program which changes the hosts file or you have added listings to the hosts file, then there is no need to check further. Otherwise, download the "Host file viewer" by Option^Explicit. It is a 65K program which will allow you to find/view/open/read/edit/restore to default settings your host file. Instructions are on the display screen of the program. Select the option to restore to default settings.
http://members.acces...sFileReader.zip

- Rawe :tazz:

Edited by Rawe, 29 April 2005 - 02:15 PM.

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