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Computer does not recognize USB keyboard


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#1
Bob331

Bob331

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My teenage daughter has a new (3months old) Dell Vostro PC, running Windows XP Pro.

A few days ago the keyboard stopped working and after checking Device Manager, I saw that the computer does not show the keyboard as existing. The keyboard lights are on so I know that power is reaching it.

After a few shutdowns and reboots failed to solve the problem, I unplugged the keyboard and connected it to another USB port (I think there are 6 ports). The keyboard worked.

The next day - same problem.

Suggestions, please?

Bob
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#2
undun40cal

undun40cal

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So what have you done so far to try to fix it yourself? I think i can help, but i need that small piece of info first :).
Thanks
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