Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Need some help [RESOLVED]


  • This topic is locked This topic is locked

#1
N. Kaufman

N. Kaufman

    Member

  • Member
  • PipPip
  • 48 posts
Hello,

Recently my desktop was hijacked and I saw a exe - lphc3arj0erkt.exe and some variations thereof. I cleaned everything and need to know if my system is clean. So I thought who else to contact but the experts of this group. So here I am. Following is my HijackThis log. Please provide your expert input.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:24:34 PM, on 6/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\system32\carpserv.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: CitiUS Shared Browser Helper Object - {387EDF53-1CF2-4523-BC2F-13462651BE8C} - C:\WINDOWS\system32\BhoCitUS.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IE DOM Explorer - {CC7E636D-39AA-49b6-B511-65413DA137A1} - C:\Program Files\Internet Explorer Developer Toolbar\IEDevToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Citi - {4C730913-3961-439b-83D5-F4E445520422} - C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

--
End of file - 4487 bytes
  • 0

Advertisements


#2
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Hello

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.



Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner and click Accept

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

  • 0

#3
N. Kaufman

N. Kaufman

    Member

  • Topic Starter
  • Member
  • PipPip
  • 48 posts
Following are the DSS files as you asked for. Will soon get Kaspersky too.

------- main.txt begins------
Deckard's System Scanner v20071014.68
Run by King on 2008-06-12 20:59:07
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
9: 2008-06-13 00:59:13 UTC - RP1469 - Deckard's System Scanner Restore Point
8: 2008-06-12 10:22:21 UTC - RP1468 - System Checkpoint
7: 2008-06-11 10:21:28 UTC - RP1467 - Software Distribution Service 3.0
6: 2008-06-10 10:53:07 UTC - RP1466 - System Checkpoint
5: 2008-06-08 13:09:01 UTC - RP1465 - System Checkpoint


-- First Restore Point --
1: 2008-06-04 19:13:12 UTC - RP1461 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as King.exe) ------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:00:16 PM, on 6/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\system32\carpserv.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Documents and Settings\King\Desktop\dss.exe
C:\PROGRA~1\HIJACK~1\King.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IE DOM Explorer - {CC7E636D-39AA-49b6-B511-65413DA137A1} - C:\Program Files\Internet Explorer Developer Toolbar\IEDevToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Citi - {4C730913-3961-439b-83D5-F4E445520422} - C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

--
End of file - 4523 bytes

-- HijackThis Fixed Entries (C:\PROGRA~1\HIJACK~1\backups\) --------------------

backup-20080607-124907-299 O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/b...lineScanner.cab
backup-20080607-124907-314 O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe (file missing)
backup-20080607-124907-462 O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe (file missing)
backup-20080607-124907-845 O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.co...clean_micro.exe
backup-20080607-124908-134 O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.c.../cpcScanner.cab
backup-20080607-124908-265 O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...312/mcfscan.cab
backup-20080608-063446-765 O4 - HKLM\..\Run: [Verizon Custom Uninstall Tracking] C:\DOCUME~1\King\LOCALS~1\Temp\InstallHelper.exe /uninstalltrackingvendor=Verizon

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R0 iomdisk (Iomega Devices Disk Filter Services) - c:\windows\system32\drivers\iomdisk.sys <Not Verified; Iomega Corporation; Microsoft® Windows NT® Operating System>
R3 cmuda (C-Media WDM Audio Interface) - c:\windows\system32\drivers\cmuda.sys <Not Verified; C-Media Inc; C-Media Audio Driver (WDM)>

S3 ENTECH - c:\windows\system32\drivers\entech.sys <Not Verified; EnTech Taiwan; PowerStrip>
S3 iteio - c:\windows\system32\drivers\iteio.sys
S3 MREMPR5 (MREMPR5 NDIS Protocol Driver) - c:\progra~1\common~1\motive\mrempr5.sys (file missing)
S3 MRENDIS5 (MRENDIS5 NDIS Protocol Driver) - c:\progra~1\common~1\motive\mrendis5.sys (file missing)
S3 SMALUSB (Digital Camera Driver) - c:\windows\system32\drivers\smalidt.sys <Not Verified; SMaL Camera Technologies, Inc.; SMaL Camera Technolgies IDT Driver>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 _IOMEGA_ACTIVE_DISK_SERVICE_ (Iomega Active Disk) - "c:\program files\iomega\autodisk\adservice.exe" <Not Verified; Iomega Corporation; Iomega Active Disk>
R2 Iomega App Services - "c:\progra~1\iomega\system32\appservices.exe" <Not Verified; Iomega Corporation; Iomega App Services>

S4 Iomega Activity Disk2 - ""


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-06-12 19:30:23 330 --ah----- C:\WINDOWS\Tasks\MP Scheduled Scan.job


-- Files created between 2008-05-12 and 2008-06-12 -----------------------------

2008-06-07 07:31:08 0 d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-06-06 20:14:20 0 d-------- C:\WINDOWS\McAfee.com
2008-06-04 06:17:54 0 d-------- C:\Documents and Settings\King\.housecall6.6
2008-06-03 22:35:25 0 d--h----- C:\$AVG8.VAULT$
2008-05-25 19:26:13 0 d-------- C:\Program Files\Panda Security
2008-05-25 00:11:10 0 d-------- C:\WINDOWS\system32\Futuremark
2008-05-24 09:21:21 0 d-------- C:\WINDOWS\system32\drivers\Avg
2008-05-24 09:21:07 0 d-------- C:\Program Files\AVG
2008-05-24 09:21:06 0 d-------- C:\Documents and Settings\All Users\Application Data\avg8


-- Find3M Report ---------------------------------------------------------------

2008-06-07 07:37:46 0 d-------- C:\Program Files\Trend Micro
2008-05-29 18:20:32 33 --a------ C:\Documents and Settings\King\Application Data\install.ini
2008-04-26 05:40:08 0 d-------- C:\Documents and Settings\King\Application Data\pdf995
2008-03-23 10:06:56 249856 --a------ C:\WINDOWS\system32\pdfmona.dll <Not Verified; TODO: <Company name>; TODO: <Product name>>
2008-03-23 10:06:56 51716 --a------ C:\WINDOWS\system32\pdf995mon.dll


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [10/29/2004 05:50 PM]
"CARPService"="carpserv.exe" [06/11/2003 12:54 PM C:\WINDOWS\system32\carpserv.exe]
"nwiz"="nwiz.exe" [10/29/2004 05:50 PM C:\WINDOWS\system32\nwiz.exe]
"NvMediaCenter"="C:\WINDOWS\system32\NvMcTray.dll" [10/29/2004 05:50 PM]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [11/03/2006 07:20 PM]
"Cmaudio"="cmicnfg.cpl" []
"Deskup"="C:\Program Files\Iomega\DriveIcons\deskup.exe" [07/16/2002 10:55 AM]
"BluetoothAuthenticationAgent"="bthprops.cpl" [08/04/2004 01:56 AM C:\WINDOWS\system32\bthprops.cpl]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [05/24/2008 09:21 AM]
"MSConfig"="C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe" [08/04/2004 01:56 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 01:56 AM]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"NoDispBackgroundPage"=0 (0x0)
"NoDispScrSavPage"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CitiVAN]
C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe /dontopenmycards

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs BthServ




-- End of Deckard's System Scanner: finished at 2008-06-12 21:00:47 ------------

------- main.txt ends--------


----------extra.txt begins---------

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Professional (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® 4 CPU 3.00GHz
CPU 1: Intel® Pentium® 4 CPU 3.00GHz
Percentage of Memory in Use: 39%
Physical Memory (total/avail): 1023.46 MiB / 616.31 MiB
Pagefile Memory (total/avail): 1693.36 MiB / 1384.79 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1936.17 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 25.8 GiB total, 6.6 GiB free.
D: is Fixed (NTFS) - 2.19 GiB total, 0.82 GiB free.
E: is Fixed (NTFS) - 0.64 GiB total, 0.3 GiB free.
F: is Fixed (FAT32) - 5.99 GiB total, 0.92 GiB free.
H: is CDROM (No Media)
I: is Fixed (NTFS) - 186.31 GiB total, 170.33 GiB free.
J: is Fixed (NTFS) - 37.25 GiB total, 16.12 GiB free.
K: is Fixed (NTFS) - 9.32 GiB total, 8.96 GiB free.

\\.\PHYSICALDRIVE0 - Maxtor 6E030L0 - 28.63 GiB - 3 partitions
\PARTITION0 (bootable) - Installable File System - 25.8 GiB - C:
\PARTITION1 - Extended w/Extended Int 13 - 2.83 GiB - D: - E:

\\.\PHYSICALDRIVE1 - QUANTUM FIREBALL CR6.4A - 6.01 GiB - 1 partition
\PARTITION0 (bootable) - Unknown - 6.01 GiB - F:

\\.\PHYSICALDRIVE2 - WDC WD2500KS-00MJB0 - 232.88 GiB - 3 partitions
\PARTITION0 (bootable) - Installable File System - 186.31 GiB - I:
\PARTITION1 - Extended w/Extended Int 13 - 46.58 GiB - J: - K:



-- Security Center -------------------------------------------------------------

AUOptions is set to notify before download.
Windows Internal Firewall is enabled.

AntiVirusDisableNotify is set.
FirewallDisableNotify is set.

FW: McAfee Personal Firewall v (McAfee) Disabled
AV: AVG Anti-Virus Free v8.0 (AVG Technologies)
AV: McAfee VirusScan v (McAfee)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\\WINDOWS\\system32\\sessmgr.exe"="C:\\WINDOWS\\system32\\sessmgr.exe:*:Disabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Disabled:Windows Messenger"
"C:\\WINDOWS\\system32\\fxsclnt.exe"="C:\\WINDOWS\\system32\\fxsclnt.exe:*:Disabled:Microsoft Fax Console"
"C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:*:Disabled:Internet Explorer"
"C:\\WINDOWS\\system32\\dpvsetup.exe"="C:\\WINDOWS\\system32\\dpvsetup.exe:*:Disabled:Microsoft DirectPlay Voice Test"
"C:\\Program Files\\BitLord\\BitLord.exe"="C:\\Program Files\\BitLord\\BitLord.exe:*:Disabled:BitLord"
"C:\\Program Files\\Skype\\Phone\\Skype.exe"="C:\\Program Files\\Skype\\Phone\\Skype.exe:*:Disabled:Skype"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"="C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe:*:Enabled:McAfee Network Agent"
"C:\\Program Files\\SopCast\\SopCast.exe"="C:\\Program Files\\SopCast\\SopCast.exe:*:Disabled:SopCast Main Application"
"C:\\Program Files\\SopCast\\adv\\SopAdver.exe"="C:\\Program Files\\SopCast\\adv\\SopAdver.exe:*:Disabled:SopCast Adver"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\King\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=EMPIRE
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\King
INCLUDE=C:\Program Files\Microsoft Visual Studio .NET 2003\SDK\v1.1\include\
LIB=C:\Program Files\Microsoft Visual Studio .NET 2003\SDK\v1.1\Lib\
LOGONSERVER=\\EMPIRE
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Microsoft SQL Server\80\Tools\BINN;C:\BITWARE\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 3 Stepping 3, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0303
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\King\LOCALS~1\Temp
TMP=C:\DOCUME~1\King\LOCALS~1\Temp
USERDOMAIN=EMPIRE
USERNAME=King
USERPROFILE=C:\Documents and Settings\King
VS71COMNTOOLS=C:\Program Files\Microsoft Visual Studio .NET 2003\Common7\Tools\
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

King (admin)
ASPNET
MyEmpire (admin)
Guest (guest)


-- Add/Remove Programs ---------------------------------------------------------

--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Accessible FormNet Fill --> "C:\Program Files\InstallShield Installation Information\{B9C52046-E4A8-4257-BD0C-8AA8C77DA030}\setup.exe" -runfromtemp -l0x0009 -removeonly
Active Disk --> C:\WINDOWS\unvise32.exe C:\Program Files\Iomega\AutoDisk\uninstal.log
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 7.0.8 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70000000000}
AFPL Ghostscript 8.14 --> C:\gs\uninstgs.exe "C:\gs\gs8.14\uninstal.txt"
AFPL Ghostscript Fonts --> C:\gs\uninstgs.exe "C:\gs\fonts\uninstal.txt"
Audacity 1.2.6 --> "C:\Program Files\Audacity\unins001.exe"
AVG Free 8.0 --> C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
C-Media 3D Audio --> C:\WINDOWS\CMIUnInstall.exe
DAEMON Tools --> MsiExec.exe /I{3DED3A72-61A8-4B87-98A5-EF0BC8038AA0}
DM9XInst --> c:\Program Files\DAVICOM\DM9XInst\uninst2k.exe {D9E09B07-6C95-11D5-AEBB-00606E910201} PCI\ WinXP
EPSON Printer Software --> C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EPUPDATE.EXE /r
GSview 4.6 --> C:\Program Files\Ghostgum\gsview\uninstgs.exe "C:\Program Files\Ghostgum\gsview\uninstal.txt"
HijackThis 2.0.2 --> "C:\Program Files\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Intel® Processor Frequency ID Utility --> MsiExec.exe /X{B772E270-02DF-4B70-9FA8-1383BBB81FDD}
Intel® Processor ID Utility --> MsiExec.exe /X{A92A4DB0-CD37-42D1-BE1D-603D53C24328}
Internet Explorer Developer Toolbar --> MsiExec.exe /I{15C9AAEF-20D4-4416-A1BE-7D75FB5F2FE9}
IomegaWare 4.0.2 --> C:\WINDOWS\unvise32.exe C:\Program Files\Iomega\uninstal.log
Lotus SmartSuite Release 9 --> C:\WINDOWS\lunin11.exe /T SmartSuite /V 98.0 /I "c:\lotus\suit.inf" /C "c:\lotus\cinstall.ini" /O /L EN
Macromedia Flash Player 8 --> C:\WINDOWS\system32\Macromed\Flash\UninstFl.exe
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Move Networks Media Player for Internet Explorer --> C:\Documents and Settings\King\Application Data\Move Networks\ie_bin\Uninst.exe
Nero OEM --> C:\Program Files\Ahead\nero\uninstall\UNNERO.exe /UNINSTALL
NetWaiting --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\Setup.exe" -l0x9 ControlPanelAnyText
Nokia Connectivity Cable Driver --> MsiExec.exe /X{0FF1922C-B6C4-40BB-AF30-BEF75A482444}
NVIDIA Display Driver --> C:\WINDOWS\System32\nvudisp.exe Uninstall C:\WINDOWS\System32\nvdisp.nvu,NVIDIA Display Driver
NVIDIA Drivers --> C:\WINDOWS\system32\nvudisp.exe UninstallGUI
Pdf995 (installed by TaxCut) --> C:\Program Files\pdf995\setup.exe uninstall
PdfEdit995 (installed by TaxCut) --> C:\Program Files\pdf995\res\utilities\thinsetup.exe - uninstall
PowerDVD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
Skype 2.5 --> "C:\Program Files\Skype\Phone\unins000.exe"
SopCast 2.0.4 --> C:\Program Files\SopCast\uninst.exe
SOYO HW Monitor --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\SOYO\HW Monitor\Uninst.isu"
Spybot - Search & Destroy --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
TaxACT 2006 --> C:\PROGRA~1\2NDSTO~1\TAXACT~3\Unta06.exe C:\PROGRA~1\2NDSTO~1\TAXACT~3\Install.log
TaxACT 2007 --> C:\PROGRA~1\2NDSTO~1\TAXACT~4\Unta07.exe C:\PROGRA~1\2NDSTO~1\TAXACT~4\Install.log
TaxCut Basic 2007 --> MsiExec.exe /X{F639B117-D5C6-43C9-9530-A6C6984EA5DC}
TaxCut Premium 2006 --> C:\PROGRA~1\TaxCut06\Program\removetc.exe
Trillian --> C:\Program Files\Trillian\trillian.exe /uninstall
TUGZip 3.4 --> "C:\Program Files\TUGZip\unins000.exe"
V92 PCI Voice Faxmodem --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FF04A828-ABA4-11D7-A021-0060979CE4D3}\setup.exe" -l0x9
VideoLAN VLC media player 0.8.6b --> C:\Program Files\VideoLAN\VLC\uninstall.exe
Windows Defender --> MsiExec.exe /I{A06275F4-324B-4E85-95E6-87B2CD729401}
Windows Defender Signatures --> MsiExec.exe /I{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
WinZip --> "C:\Program Files\WinZip\WINZIP32.EXE" /uninstall


-- Application Event Log -------------------------------------------------------

Event Record #/Type23574 / Warning
Event Submitted/Written: 06/12/2008 08:02:13 AM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type23571 / Warning
Event Submitted/Written: 06/11/2008 09:01:48 AM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type23568 / Warning
Event Submitted/Written: 06/11/2008 06:37:57 AM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type23564 / Warning
Event Submitted/Written: 06/09/2008 08:54:45 AM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type23561 / Warning
Event Submitted/Written: 06/08/2008 07:40:24 PM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type2614 / Warning
Event Submitted/Written: 06/12/2008 09:00:31 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%EMPIRE27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %EMPIRE27 can't undo changes that you allow.

For more information please see the following:
%EMPIRE275

Scan ID: {63062555-973A-4A92-81C2-90E4E8B078AB}

User: EMPIRE\King

Name: %EMPIRE271

ID: %EMPIRE272

Severity: 1.1.1593.05

Category: 1.1.1593.06

Path Found: %EMPIRE276

Alert Type: %EMPIRE278

Detection Type: 1.1.1593.02

Event Record #/Type2613 / Warning
Event Submitted/Written: 06/12/2008 09:00:31 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%EMPIRE27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %EMPIRE27 can't undo changes that you allow.

For more information please see the following:
%EMPIRE275

Scan ID: {C52A153D-C266-46AB-BC98-F11AC9131FE7}

User: EMPIRE\King

Name: %EMPIRE271

ID: %EMPIRE272

Severity: 1.1.1593.05

Category: 1.1.1593.06

Path Found: %EMPIRE276

Alert Type: %EMPIRE278

Detection Type: 1.1.1593.02

Event Record #/Type2612 / Warning
Event Submitted/Written: 06/12/2008 09:00:31 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%EMPIRE27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %EMPIRE27 can't undo changes that you allow.

For more information please see the following:
%EMPIRE275

Scan ID: {6A5B148E-6CBE-4F20-93E2-F1024C65BCCB}

User: EMPIRE\King

Name: %EMPIRE271

ID: %EMPIRE272

Severity: 1.1.1593.05

Category: 1.1.1593.06

Path Found: %EMPIRE276

Alert Type: %EMPIRE278

Detection Type: 1.1.1593.02

Event Record #/Type2611 / Warning
Event Submitted/Written: 06/12/2008 09:00:28 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%EMPIRE27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %EMPIRE27 can't undo changes that you allow.

For more information please see the following:
%EMPIRE275

Scan ID: {E5F06193-825F-40A5-934A-FF00769E7908}

User: EMPIRE\King

Name: %EMPIRE271

ID: %EMPIRE272

Severity: 1.1.1593.05

Category: 1.1.1593.06

Path Found: %EMPIRE276

Alert Type: %EMPIRE278

Detection Type: 1.1.1593.02

Event Record #/Type2610 / Warning
Event Submitted/Written: 06/12/2008 09:00:28 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%EMPIRE27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %EMPIRE27 can't undo changes that you allow.

For more information please see the following:
%EMPIRE275

Scan ID: {7FAAAD3C-0972-4DE7-8660-05AA3B27BB85}

User: EMPIRE\King

Name: %EMPIRE271

ID: %EMPIRE272

Severity: 1.1.1593.05

Category: 1.1.1593.06

Path Found: %EMPIRE276

Alert Type: %EMPIRE278

Detection Type: 1.1.1593.02



-- End of Deckard's System Scanner: finished at 2008-06-12 21:00:47 ------------
----------extra.txt ends---------

Thank you for your assistance
  • 0

#4
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
You have two anti-virus programs

AV: AVG Anti-Virus Free v8.0 (AVG Technologies)
AV: McAfee VirusScan v (McAfee)


Remove one of these


You have two firewalls, so you need to disable Windows firewall

1. Click Start, click Run, type Firewall.cpl, and then click OK.
2. On the General tab, click Off (not recommended), and then click OK.



Then post the Kaspersky log
  • 0

#5
N. Kaufman

N. Kaufman

    Member

  • Topic Starter
  • Member
  • PipPip
  • 48 posts
Thanks for your reply.

I do not have Mcafee anymore. I had uninstalled it earlier this year. I did however use Mcafee online scanner and do not know if the files on my PC are remnants of that.

Please let me know if the two firewalls that you mention are Mcafee and AVG OR is it windows and AVG.

Thanks.
  • 0

#6
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Yeah it's the McAfee firewall, we best remove all the McAfee remains

Do this after the previous instructions


Download and run the McAfee Removal tool

http://majorgeeks.co...Tool_d5420.html
  • 0

#7
N. Kaufman

N. Kaufman

    Member

  • Topic Starter
  • Member
  • PipPip
  • 48 posts
You mentioned that I have 2 firewalls running - Mcafee and Windows. If I uninstall Mcafee then I need to let Windows firewall running, isn't it? How is Mcafee firewall running since I did use Mcafee Virus removal tool to uninstall Mcafee VirusScan. Running the online Mcafee scan should not activate firewall.

Also, Kaspersky online scanner is giving me an error - Windows error, cannot verify publisher...

I've created a restore point and am running the following ONLINE scans - Eset Nod32, Bitdefender, Ewido, Panda, Trend Micro and if I can find how to run then Kaspersky, Mcafee and Norton. :-) . I do have AVG running on my PC.
Eset found nothing. Bit Defender is running.

Edited by N. Kaufman, 14 June 2008 - 05:38 PM.

  • 0

#8
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Could be a mistake with DSS then

If you can't get Kaspersky running do this

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
  • 0

#9
N. Kaufman

N. Kaufman

    Member

  • Topic Starter
  • Member
  • PipPip
  • 48 posts
Ran Malware. Did not find anything.

Thanks
  • 0

#10
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Your logs are clean

You can delete the tools that we used


Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com.../readstep2.html




Now we need to create a new System Restore point.

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it and click Create, when the confirmation screen shows the restore point has been created click Close.

Next goto Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.




Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:

SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program or there will be a conflict.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.
  • 0

#11
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP